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EdgeCast Doubles Revenues, Tops 225 Employees

socalTECH

The privately held firm did not disclose its revenues, however, the firm has previously been reported to have had revenues of between $50-100M in revenues in 2011, and $15-20M in revenues in 2009. The firm provides edge network services to help deliver content from such customers as Twitter, Pinterest, Sony, and Hulu to end users.

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Celebrating the Life and Work of Tony Hsieh

Tech.Co

Under Hsieh’s leadership, Zappos revolutionized the apparel industry, and e-commerce in general, by being one of the first to prioritize customer satisfaction and service. To build trust in e-commerce with the greater public, his company came up with innovative ideas and fostered new customer behaviors.

Commerce 206
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LaunchpadLA Application Deadline Nears, As Class Graduates

socalTECH

The group says that so far, from 2009 to 2011, it accepted 23 companies, of which 19 received funding worth a total of $80M; the accelerator said that the nine companies acquired exceeds $60M in proceeds. LaunchpadLA started initially as a mentoring group, but expanded into accelerating and investing in companies in the last few years.

Class 168
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Kyocera Wireless Sells Indian Operations

socalTECH

The deal is worth $6M in upfront payments, plus payments linked to revenue in 2010/2011, and 2011/2012. MindTree said it expects an increase of approximately $9M in revenues between October 2009 to March 2010 related to the deal. to IT firm MindTree Ltd., MindTree said Tuesday.

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Hydra Looks Up, With Funding In Hand, Legal Troubles Behind

socalTECH

Wylie and Copperman said that many of the firm's early CPA advertisers were often aggressive online marketers like neutraceutical firms, makers of diet pills, and others, and that the firm ultimately saw those customers as a low value business--and sometimes a big credit risk, due to customer complaints and rebills. READ MORE>>.

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Why Most of Your Assumptions About Phone Calls are Wrong

Both Sides of the Table

In fact 61% of all mobile searches where a customer contacts a business it is via a phone call (source: Google). The three largest webmail services had over 1 billion global users at the end of 2011. People don’t want to speak to customer service reps. I don’t want to speak to customer service reps!!

Email 339
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The Harder I Work, The Luckier I Get

Both Sides of the Table

That’s how it felt then and a bit how it feels in May 2011. And even the best teams combined to create big innovations sometimes don’t time markets well, are surprised by unexpected technology breakthroughs by competitors or just don’t find the magic the leads to mass customer adoption. I did that? Oh, Crap.

Startup 391