Remove 2016 Remove Customer Remove Mentor
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How Boards Need to Evolve Over Time

Both Sides of the Table

I admit that I haven’t yet read it but I’ve had numerous discussions with Brad over the years about board structure & conduct and consider him a mentor on the topic. So we first turned to solve the question of how to better meet the needs of our growing customer base of large brands and media companies. Mentorship.

Startup 325
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Leadership Is From Experience, Mentoring and Failure

Startup Professionals Musings

Some will argue that people leadership is a skill you have to be born with, but I’m convinced that it can be learned from experience, mentoring, and failures. They reach to find mentors who have been there, read books on the subject, and participate in leadership development programs. Set personal leadership goals and solicit feedback.

Mentor 59
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8 Initiatives To Make Your Customers Loyal Advocates

Startup Professionals Musings

If you can’t provide a memorable customer experience, your startup won’t survive very long these days. You now need more than loyalty from your customers -- they need to be your best advocates. The days of pushing new and marginal performers into customer service are gone. Every job on your team drives your customer experience.

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Interview with Helen Lee, JOANY

socalTECH

He provided all kinds of feedback from a product standpoint, and we found a lot more mentors like that at Techstars. In April of 2016, we raised our seed round, of $1.3M. Helen Lee: Since then, fast forward, we left Techstars with around 2,000 customers, and today have over 90,000. What that didn't do, is help the customer.

Startup 138
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A Paperboy Explains The Keys To Success In Business

Startup Professionals Musings

Although just seventeen years old, Patel has some great insights that I can extrapolate for every aspiring entrepreneur to answer the most common question I get as an advisor and mentor – “Where do I start?” You need to find the customers, rather than waiting for them to find you. Create customer advocates.

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How An Entrepreneur Can Win In This Age Of Disruption

Startup Professionals Musings

Customers have come to expect disruptive change, so yet another social network is not the way to get traction. Mauri offers some practical, actionable advice for entrepreneurs who want to develop a leader’s mindset, on how to spread the right message to potential customers, as well as investors. Take a hard look at SpaceX or HyperLoop.

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5 Ways To Make Everyone On Your Team A Marketer

Startup Professionals Musings

These might include anyone bringing in a new customer, representing the company in a good social cause, or participating in a video or social media campaign on their own time. A single marketing coordinator can accelerate your efforts by being the coach and mentoring key members of the team on soft marketing. Reward success.