2023 Coach Customer 
Startup Professionals Musings
APRIL 9, 2023
I’m sure you can imagine how much that impacts any business or startup’s ability to react to changing customer needs and growth opportunities, no matter how insightful their leaders. If you and your team are confident in each other, and proud of your business solution, you will not be afraid to innovate as customer requirements change.
Startup Professionals Musings
JANUARY 18, 2023
Customer service has traditionally been focused on the resolution of complaints , primarily after a transaction. My recommendations always include adopting a customer mindset, as well as the following steps: Accept today’s definition of relevant customer support. Treat every customer exceptionally before they complain.
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Startup Professionals Musings
MAY 31, 2023
These haven’t changed much over the years, but still seem to be often overlooked by business professionals and leaders in their haste to keep up with peers, competitors, and customers in today’s volatile environment. Timely follow-up on customer and team member requests. Marty Zwilling First published on Inc.com on 05/16/2023
Startup Professionals Musings
MAY 10, 2023
Every business organization, large or small, has a variety of individual and team member types that factor into your ability to innovate and change the business to meet evolving customer needs and competition. Coach: force for stability and mentoring. Marty Zwilling First published on Inc.com on 04/26/2023
Startup Professionals Musings
AUGUST 30, 2023
In this context, I was impressed with the insights provided in a new book, “ Stay Sane In An Insane World ,” by peak performance coach Greg Harden. Listen to your team, mentors, and customers to recognize real successes and failures, and surround yourself with people who can fill in the gaps. We all have strengths and weaknesses.
Startup Professionals Musings
JUNE 9, 2023
If you are an introvert like me, this may be difficult, but remember that your business needs collaboration with partners and vendors, as well as good customers. Effective networking can also lead you to great coaches and mentors, as well as business and customer connections. Quickly seek common interests from new relationships.
Startup Professionals Musings
MAY 3, 2023
It’s all about contributing and being connected to team and company values for improving the lives of customers, or possibly a higher-level purpose, such as saving the environment. Provide coaching and facilitate mentorship from others in the company for growth. Marty Zwilling First published on Inc.com on 04/18/2023
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