Steve Reich

JUNE 11, 2012

This is not an article about the high moral purpose and the nobility of listening to your customers. It is an article about how to make your company worth a fortune by listening to your customers. It gives the best customer experience of any phone. Listen to your customers and grow rich. Why does Google dominate search?

Customer

socalTECH

SEPTEMBER 29, 2020

Los Angeles-based HONK Technologies , which is developing an app that helps provide roadside assistance to users, has signed up an insurance firm as a customer. HONK says that Wawanesa is ranked the number one insurance company in California for customer satisfaction, according to J.D.

Company

Startup Professionals Musings

APRIL 18, 2021

If your startup is great enough to get a term sheet from angel investors or a venture capitalist, the next step for the investor is to complete the dreaded due diligence process. Contact key vendors and existing customers. This will cover the technology, the current state of development, and customer satisfaction.

Technical Review

Startup Professionals Musings

JANUARY 22, 2021

Proof of any business model starts with a finished product or solution, sold to a new customer for full price, with high satisfaction for the value received. Customer support is more than handling exceptions. Your challenge is to present a total business solution to the right customer set to build your credibility and momentum.

Sales

Startup Professionals Musings

AUGUST 25, 2021

As an angel investor, I have found that good ideas are a dime a dozen, but the ability to turn them into a successful business is a rare skill, or ideal focus. Most importantly, you have to deal with customers, and understand their wants and needs. Be willing to make commitments and hard decisions.

Entrepreneur

socalTECH

APRIL 11, 2016

Los Angeles-based NewEgg announced a new program today, aimed at its third party marketplace sellers.

NewEgg

Startup Professionals Musings

MAY 9, 2011

Rose, who has been described as "the Father of Angel Investing in New York" by Crain's New York Business, and a "world conquering entrepreneur" by BusinessWeek. He chairs New York Angels, one of the most active angel investment groups in the country, which has invested over $60 million into nearly 70 companies.

Invest

Startup Professionals Musings

MAY 16, 2022

I will highlight here just a few of the many lessons that they mention, and I also recommend, to get you started down the path to the satisfaction and success you dream about: Make sure some crazy ideas are added to your list. It does mean owning up to mistakes, pivoting, and really listening to customers, advisors, and industry experts.

Startup

Startup Professionals Musings

APRIL 11, 2022

The canvas is a visual chart with elements describing your value proposition, structure, finances, and customers, to help companies identify and align business activities. As a former angel investor, I look for this level of alignment and understanding in every funding presentation I hear. Customer relationships.

Funding

Startup Professionals Musings

JULY 13, 2022

You may feel good when that first burst of customers arrives, but don’t assume that “ word of mouth ” and those early adopters will grow your business to match your dreams of success. In these days of global competition via multiple channels, you need continuous marketing to find more customers. They won’t find you.

Technical Review

Startup Professionals Musings

MAY 10, 2020

As a mentor and advisor to entrepreneurs and startups, and an angel investor, my passion is to find and nurture those entrepreneurs with innovative business ideas and acumen, to make them into successful business owners. Business owners get their satisfaction from happy customers and happy stakeholders.

Ideas

TechCrunch LA

SEPTEMBER 21, 2019

million round led by Los Angeles firm Upfront Ventures, with participation from Mucker Capital and Matchstick Ventures. HappyOrNot nabs $25M for its customer satisfaction terminals . Some startups build space ships that will one day send us all to Mars, others put their time and energy into improving 350 year old infrastructure.

Services

Startup Professionals Musings

OCTOBER 6, 2023

Others schedule exhaustive training sessions for everyone on the team, including showcase customers, to make sure that everyone paints a consistent picture. Due diligence always involves on-site visits, informal discussions with any or all members of the team, vendors, and good customers as well as bad. Traction in the marketplace.

Technical Review

Startup Professionals Musings

OCTOBER 16, 2022

In addition to being the startup entrepreneur, there are other key roles where Boomers can be a force in driving successful startups, in concert with leaders from Gen-X and Gen-Y: Early-stage angel investors. Manage customer service. Marketing and sales to Gen-Y customers.

Technical Review

Startup Professionals Musings

MAY 31, 2023

Based on my own career as a business owner and angel investor, in this age of change, I still see key successes and growth from the same team member work qualities. It takes effort and homework to find productive relationship channels, such as industry conferences, connections to experts, and key customer relationships.

Startup

TechCrunch LA

NOVEMBER 7, 2019

RepairSmith , which operates a similar service out of Los Angeles and San Francisco, is backed by Daimler to provide much the same on-demand repair services. It’s a model that’s attracted some competitors with big backing. Consumers are embracing on-demand services that make their lives better.

Demand

Startup Professionals Musings

MARCH 13, 2015

As a mentor and advisor to entrepreneurs and startups, and an Angel investor, my passion is to find and nurture those entrepreneurs with innovative business ideas and acumen, to make them into successful business owners. Business owners get their satisfaction from happy customers and happy stakeholders.

Entrepreneur

Startup Professionals Musings

SEPTEMBER 20, 2010

Obviously we can find many critical success factors, like finding and retaining high-value customers, which apply to companies that are product centric or services centric. Customers don’t like people who don’t show their passion and love for the job. Customers don’t like to see you learning on the job or outsourcing.

Product

Startup Professionals Musings

JANUARY 31, 2012

Obviously we can find many critical success factors, like finding and retaining high-value customers, which apply to companies that are product centric or services centric. Customers don’t like people who don’t show their passion and love for the job. Customers don’t like to see you learning on the job or outsourcing.

Satisfaction

Startup Professionals Musings

FEBRUARY 5, 2023

As a mentor and advisor to entrepreneurs and startups, and an angel investor, my passion is to find and nurture those entrepreneurs with innovative business ideas and acumen, to make them into successful business owners. Business owners get their satisfaction from happy customers and happy stakeholders.

Entrepreneur

Startup Professionals Musings

JUNE 17, 2022

Over my many years as a business advisor and angel investor, I have become a firm believer in the opposite position, that you make your own luck , which drives business success, rather than the other way around. Passion is great, but it must be backed by data, confirming a real problem and customers willing and able to pay for your solution.

Startup

Startup Professionals Musings

FEBRUARY 29, 2020

Maintaining your team’s passion and freedom to focus first on innovating for customers are only a couple of the reasons for thinking hard before you seek money from crowdfunding, angel investors, venture capital organizations, or attempt to qualify for a public stock offering. Explaining actions to investors takes time you don’t have.

Startup

Startup Professionals Musings

JUNE 29, 2012

If your startup is great enough to get a term sheet from angel investors or a venture capitalist, the next step for the investor is to complete the dreaded due diligence process. Contact key vendors and existing customers. This will cover the technology, the current state of development, and customer satisfaction.

Technical Review

Startup Professionals Musings

APRIL 20, 2015

Proof of any business model starts with a finished product or solution, sold to a new customer for full price, with high satisfaction for the value received. Customer support is more than handling exceptions. Your challenge is to present a total business solution to the right customer set to build your credibility and momentum.

Startup

Startup Professionals Musings

JULY 26, 2013

If your startup is great enough to get a term sheet from angel investors or a venture capitalist, the next step for the investor is to complete the dreaded due diligence process. Contact key vendors and existing customers. This will cover the technology, the current state of development, and customer satisfaction.

Technical Review

Startup Professionals Musings

JULY 11, 2020

As an angel investor, you can bet I wasn’t convinced he would ever start his next proposal. The customer culture today responds best to a greater vision for improving society and the planet, which can easily sustain a constant stream of new products. Today the key is building momentum, customization, and continuous innovation.

Entrepreneur

Startup Professionals Musings

JANUARY 18, 2020

In addition to being the startup entrepreneur, there are other key roles where Boomers can be a force in driving successful startups, in concert with leaders from Gen-X and Gen-Y: Early-stage angel investors. Manage customer service. Marketing and sales to Gen-Y customers.

Startup

Startup Professionals Musings

JULY 13, 2019

The canvas is a visual chart with elements describing your value proposition, structure, finances, and customers, to help companies identify and align business activities. As an active angel investor, I look for this level of alignment and understanding in every funding presentation I hear. Customer relationships.

Activity

Startup Professionals Musings

DECEMBER 28, 2010

If your startup is great enough to get a term sheet from angel investors or a venture capitalist, the next step for the investor is to complete the dreaded due diligence process. Contact key vendors and existing customers. This will cover the technology, the current state of development, and customer satisfaction.

Technical Review

Startup Professionals Musings

MAY 20, 2022

They know how to communicate what they have to the best advantage, and generate more results and satisfaction for all parties. In my experience as an angel investor for startups, I often heard entrepreneurs try to cover their lack of real data with passion for the idea and the potential. In business, your personal brand is key.

Satisfaction

Startup Professionals Musings

NOVEMBER 26, 2022

Maintaining your team’s passion and freedom to focus first on innovating for customers are only a couple of the reasons for thinking hard before you seek money from crowdfunding, angel investors, venture capital organizations, or attempt to qualify for a public stock offering. Explaining actions to investors takes time you don’t have.

Funding

socalTECH

FEBRUARY 10, 2017

For today's interview, we sat down and talked with Mike Whitmire , the CEO and Co-founder of Los Angeles-based FloQast (www.floqast.com), a developer of financial close management software for enterprise accounting. He said, this is great, and said they were really interested in getting more enterprise customers.

Startup

Startup Professionals Musings

NOVEMBER 1, 2014

In addition to being the startup entrepreneur, there are other key roles where Boomers can be a force in driving successful startups, in concert with leaders from Gen-X and Gen-Y: Early-stage Angel investors. Manage customer service. Marketing and sales to Gen-Y customers.

Entrepreneur

Startup Professionals Musings

FEBRUARY 7, 2012

Here are a few thoughts on a process that will keep you on the right track: Get real customer input first. Temper your product with actual market and customer feedback. Show your prototype to real customers, and listen. Quantify the pain points. Analyze how competition will react. Experience the pain first-hand.

Technology

Startup Professionals Musings

MAY 8, 2022

You don’t want to take money from friends and family, but it’s too early for angel investors and VCs. Bootstrap if you can, otherwise climb the pyramid of family, friends, angels, and VCs. You can’t have it all, just like your startup can’t be all things to all customers. The right motivated employees dilemma.

Startup

Startup Professionals Musings

APRIL 27, 2022

Starting and running any business is hard work, so the last thing you need is “success” with no satisfaction. As an angel investor, I see too many business proposals that are heavy on sustainability, but light on financial realities. Most customers today won’t pay you five times the cost of alternatives, just because yours is “green.”

Startup

Startup Professionals Musings

FEBRUARY 18, 2022

As an angel investor in startups, I always look for this self-confidence, no matter how innovative the solution. I often hear entrepreneurs talk about wanting to get rich quickly, when I know that money is not usually the key to satisfaction or happiness. Always be your own best (and most honest) friend.

Startup