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7 Ways Your People Skills Are The Key To Your Success

Startup Professionals Musings

For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. Even artisan-based services, like graphic design and writing good ad copy, have innovative processes and principles. The customer experience is more than the service.

Startup 111
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7 Success Factors When Your People Are The Solution

Startup Professionals Musings

For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. Even artisan-based services, like graphic design and writing good ad copy, have innovative processes and principles. The customer experience is more than the service.

Startup 174
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Scaling Sales: Arming & Aiming – Objection Handling

Both Sides of the Table

The original post of this article on appeared on GigaOm in a more concise version here. In the evangelical phase you’re working through these with customers on the fly. Some objections are real and they end up becoming changes to your product, your service plan or your pricing / bundling. It is tacit knowledge.

Sales 289
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What The Heck Does “Traction” Really Mean To A VC?

InfoChachkie

If you haven't already subscribed yet, subscribe now for free weekly Infochachkie articles! Five broad sources of independent, third-party validation are: Customers, Partners, Distributors, Industry Experts and other Stakeholders. However, not all ventures are mature enough to generate paying customers. Triangle Of Evidence.

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The Importance of Proprietary Deal Flow in Early-Stage VC

Both Sides of the Table

What price? I think the issue I have always had with investment bank pitches was best summed up in this article about Y Combinator in which Paul Graham apparently made the following quotes. The only way for a company to be overvalued is if there’s someone willing to pay that price. What kind of deals should I be doing?

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5 Key Steps For Launching A Successful Startup Today

Startup Professionals Musings

If you can explain the problem to a mentor, or even write it down, you will more likely get to the root cause quickly, and avoid emotional and blame-infused responses. Whether you are charting new territory for pricing models or technology, there is rarely a perfect solution. Explore solutions, outcomes, and options calmly.

Startup 135
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Why Early-Stage VCs Should Be Careful About Intros from Bankers

Both Sides of the Table

What price? I think my mentality to banker pitches was best summed up in this article about Y Combinator in which Paul Graham apparently made the following quotes. The only way for a company to be overvalued is if there’s someone willing to pay that price. They do this because they have amazing skills at writing business plans.

Startup 361