Startups Should Focus On Their Net Profit Score Not Potential Promoters
InfoChachkie
MARCH 23, 2015
A version of this article previously appeared in the Wall Street Journal. If you haven''t already subscribed yet, subscribe now for free weekly JohnGreathouse.com articles! The concept was first introduced by Fred Reichheld in a 2003 Harvard Business Review article entitled "One Number You Need to Grow.". Wayne Gretzky.
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