Startup Professionals Musings

JANUARY 8, 2021

Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Yet the average perception of customer experience has not improved. You have to start with hiring only people who are willing and able to make serious customer service happen.

Startup 154

Startup Training Customer Custom 154

Startup Professionals Musings

JULY 4, 2021

The last thing they can afford is to waste any of these, but in my mentoring and coaching activities, I see it happening all too often. Waste in a startup is any activity that burns resources, but creates no value or competitive advantage in the eyes of customers. Then always measure customer results, not work.

Startup 161

Startup Resource Training Entrepreneur 161

Startup Professionals Musings

JULY 25, 2020

Overall I like the principles in the classic book “ Robert’s Rules of Innovation: A 10-Step Program for Corporate Survival ,” by Robert F. It starts with a vision, but benefits quickly from a structured process of idea generation, evaluation, prototyping, customer feedback, and success metrics. Training and coaching. Ownership.

Coach 144

Coach Metrics Social Network Competition 144

Startup Professionals Musings

NOVEMBER 27, 2020

Successful entrepreneur leaders, including Bill Gates and Elon Musk , are noted for taking deep dives into new technologies, and reading new books every week, to stretch their minds, even though they already have a range of knowledge far beyond their peers. Spend more time coaching and mentoring your team.

Coach 144

Coach Customer Custom Entrepreneur 144

Startup Professionals Musings

JANUARY 23, 2022

In addition, today’s customers judge a company by perceived people relationships through social media, phone conversations, and sales experiences. That’s why I was pleased to see the balance on people versus process in a classic book on how to fix your organization, “ The Diamond Process ,” by Mike Diamond and Christopher Harding.

Coach 128

Coach Organization Mentor Startup 128

Startup Professionals Musings

NOVEMBER 7, 2015

Most importantly, it’s more about being a proactive leader who connects to customers and the team deeply, rather than a bright light that struggles to be seen amidst the glare of a million other bright lights. Energy and passion is the realm where all resonating connections truly unfold.

Customer 97

Customer Custom Entrepreneur Tips 97

Startup Professionals Musings

AUGUST 1, 2022

I’m not an expert on leadership, so I am always on the lookout for specific development guidance, such as the classic book, “ Leadership Results ,” by the well-known leadership coach and business psychologist, Sebastian Salicru. If necessary, use a strengths coach, and always start a business which highlights your signature strengths.

Capital 114

Capital Coach Satisfaction Ideas 114

Startup Professionals Musings

JULY 29, 2023

That’s why I’m impressed with the classic book, “ All Dreams on Deck: Charting the Course for Your Life and Work ,” by Jeremy Cage. In his book, he couches his guidance in a real-life metaphor of his sailing trip around the world. As you gather your team, recognize that they will need your help and coaching as well.

Ideas 105

Ideas Startup Entrepreneur Social Media 105

Startup Professionals Musings

DECEMBER 5, 2014

You can have the best technology, but if customers don’t know you exist, or they don’t know how your technology solves a real problem for them, your startup will fail. Yet I see many technology entrepreneurs that focus on the basics of marketing too little and too late. Marketing is everything these days.

Technical Review 103

Technical Review Tips Marketing Entrepreneur 103

Startup Professionals Musings

OCTOBER 14, 2022

In his classic book, “ The Leadership Capital Index ,” Dave Ulrich, a best-selling author, business consultant, and business school professor, provides some real insights and metrics on what makes up the elements of goodwill in the minds of top valuation experts. I have paraphrased his key points here as follows: Leader personal impact.

Technical Review 129

Technical Review Funding Organization Coach 129

Startup Professionals Musings

JUNE 21, 2013

Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Yet the average perception of customer experience continues to decline. You have to start with hiring only people who are willing and able to make serious customer service happen.

Customer 92

Customer Custom Startup Services 92

Startup Professionals Musings

JANUARY 19, 2022

I was pleased to see some specific guidance on how team members can better communicate their value at work, without self-aggrandizing, in a new book, “ Influence and Impact ,” by Bill Berman and George Bradt, who speak from experience as a psychologist, and years of coaching in companies across multiple industries.

Coach 119

Coach Organization Technical Review Satisfaction 119

Startup Professionals Musings

SEPTEMBER 8, 2023

In her classic book on this subject, “ Who’s That Sitting at My Desk? ” Here are the key ones I have experienced, as paraphrased from her book: Acquaintanceship. Unlike the mentor, who is a coach and teacher, the advocate inspires you to be the best that you can be. Workship - Advocate.

Mentor 91

Mentor Competition Summary Coach 91

Startup Professionals Musings

AUGUST 4, 2019

You can have the best technology, but if customers don’t know you exist, or they don’t know how your technology solves a real problem for them, your startup will fail. Yet I see many technology entrepreneurs that focus on the basics of marketing too little and too late. Marketing is everything these days.

Marketing 97

Marketing Entrepreneur Startup Technical Review 97

Startup Professionals Musings

OCTOBER 13, 2023

In my search for guidance on modern business leadership studies, both scientific and actual case studies, I was impressed with a new book, “ Head and Heart: The Art of Modern Leadership ,” by Dr. Kirstin Ferguson. I believe that a fully engaged team is the key to both productivity and agility in the face of change.

Case Study 112

Case Study Study Startup Examples 112

Startup Professionals Musings

MAY 21, 2021

Thus I was pleased to see that it’s consistent with the guidance in a new book, “ Effortless: Make It Easier to Do What Matters Most ,” by Greg McKeown, a well-respected author and public speaker on business breakthroughs. they still find time to meet and compare notes regularly, and are avid readers of business books.

Technical Review 123

Technical Review Coach Satisfaction Mentor 123

Startup Professionals Musings

MAY 24, 2019

For example, it may seem quicker and more effective to hand your service desk employees the store policy manual, and tell them to follow the rules, rather than spend time coaching them on how to really listen to customer feedback, and use their strengths to build customer loyalty. I also found it’s never too late to start.

Coach 95

Coach Technical Review Satisfaction Examples 95

Tech Zulu Event

NOVEMBER 30, 2012

James (chairman of the Althea Foundation) and appointed Adam Sroka as Senior Vice President of Technology in a move to make business transactions simple and secure. . Jackson , “This financing round, coupled with hiring Adam Sroka as our head of technology, puts CapLinked in a position to further enhance our enterprise product offerings.”.

Technical Review 88

Technical Review Software Review Bertelsmann Technology 88

Startup Professionals Musings

DECEMBER 21, 2020

In her classic book on this subject, “ Who’s That Sitting at My Desk? ” Here are the key ones I have experienced, as paraphrased from her book: Acquaintanceship. Unlike the mentor, who is a coach and teacher, the advocate inspires you to be the best that you can be. Workship - Advocate.

Mentor 135

Mentor Competition Summary Coach 135

Startup Professionals Musings

AUGUST 30, 2019

What every entrepreneur needs more than anything else, after they have built an innovative new product or service, is visibility, credibility, and trust by customers, potential employees, and future business partners. Key value elements of a good book include the following: Publishing a book defines you as an influencer and authority.

Writing 19

Writing Technical Review Entrepreneur Advertising 19

Startup Professionals Musings

NOVEMBER 8, 2020

That’s why I’m impressed with the classic book, “ All Dreams on Deck: Charting the Course for Your Life and Work ,” by Jeremy Cage. In his book, he couches his guidance in a real-life metaphor of his sailing trip around the world. As you gather your team, recognize that they will need your help and coaching as well.

Startup 117

Startup Entrepreneur Social Media Coach 117

Startup Professionals Musings

AUGUST 12, 2015

Overall I like the principles in the classic book “ Robert’s Rules of Innovation: A 10-Step Program for Corporate Survival ,” by Robert F. It starts with a vision, but benefits quickly from a structured process of idea generation, evaluation, prototyping, customer feedback, and success metrics. Training and coaching. Ownership.

Entrepreneur 101

Entrepreneur Startup Coach Metrics 101

Startup Professionals Musings

JANUARY 15, 2020

In his classic book, “ The Leadership Capital Index ,” Dave Ulrich, a best-selling author, business consultant, and business school professor, provides some real insights and metrics on what makes up the elements of goodwill in the minds of top valuation experts. I have paraphrased his key points here as follows: Leader personal impact.

Technical Review 124

Technical Review Organization Coach Invest 124

Startup Professionals Musings

SEPTEMBER 10, 2023

These days, with all the new technology, including smartphones and social media, many are convinced that multi-tasking is the answer. Examples of companies already coaching their teams on these mental strategies include Google, Starbucks, AOL, and more: Mentally be fully present and engaged in the current task.

Email 96

Email Activity Product Social Media 96

Startup Professionals Musings

MAY 11, 2019

I found these pillars, and the first principles behind them, pulled together well in a classic book, “ Embracing Progress: Next Steps For The Future Of Work ,” by A. The pillars of change she details include the following: Embracing and adapting to technology. More people as a substitute for technology is not a solution.

Company 78

Company Companies Coach Satisfaction 78

Startup Professionals Musings

FEBRUARY 1, 2023

The specifics have been highlighted well in a new book I just read, “ Work Here Now: Think Like a Human and Build a Powerhouse Workplace ,” by Melissa Swift at Mercer. Work intensity could be anything from number of meetings in a day, to number of production line emergencies, to number of angry customers during a shift.

Satisfaction 108

Satisfaction Metrics Competition Examples 108

Startup Professionals Musings

JUNE 22, 2020

I’ve long had my own views about why this is happening, and they were supported by what I found in a new book, “ Ageless Startup ,” written by a fellow successful entrepreneur and senior, Rick Terrien. Time and experience in business teaches you to listen for potential customers, and carefully evaluate the real business potential.

Startup 129

Startup Entrepreneur Coach Mentor 129

Startup Professionals Musings

APRIL 22, 2019

In addition, today’s customers judge a company by perceived people relationships through social media, phone conversations, and sales experiences. That’s why I was pleased to see the balance on people versus process in a classic book on how to fix your organization, “ The Diamond Process ,” by Mike J Diamond and Christopher R Harding.

Coach 94

Coach Organization Mentor Startup 94

Startup Professionals Musings

DECEMBER 25, 2020

These holidays, with all the new technology, including smartphones and social media, many are convinced that multi-tasking is the answer. Examples of companies already coaching their teams on these mental strategies include Google, Starbucks, AOL, and more: Mentally be fully present and engaged in the current task.

Email 170

Email Activity Social Media Coach 170

Startup Professionals Musings

MAY 27, 2022

Recently, I found a new book, “ Navigate the Swirl ,” by Richard Hawkes, which details seven people strategies that, I have learned the hard way, are key to the continuous business changes required to meet today’s market. The payback in team engagement, as well as customer revenue and loyalty, can be large.

Competition 136

Competition Resource Startup Organization 136

Startup Professionals Musings

APRIL 24, 2019

Based on my own experience in business over the years, and current coaching efforts, I recommend a focus on the following strategies and attributes: Make your customer the center of everything you do. Customers need to believe that you have their interests at heart. Highlight your credibility by visibility and relationships.

Customer 93

Customer Custom IBM IBM 93

Startup Professionals Musings

AUGUST 12, 2017

You can have the best technology, but if customers don’t know you exist, or they don’t know how your technology solves a real problem for them, your startup will fail. Yet I see many technology entrepreneurs that focus on the basics of marketing too little and too late. Marketing is everything these days.

Tips 75

Tips Marketing Technical Review Startup 75

Startup Professionals Musings

AUGUST 18, 2018

Overall I like the principles in the classic book “ Robert’s Rules of Innovation: A 10-Step Program for Corporate Survival ,” by Robert F. It starts with a vision, but benefits quickly from a structured process of idea generation, evaluation, prototyping, customer feedback, and success metrics. Training and coaching. Ownership.

Entrepreneur 64

Entrepreneur Coach Metrics Competition 64

Startup Professionals Musings

NOVEMBER 1, 2019

I’m not an expert on leadership, so I am always on the lookout for specific development guidance, such as the classic book, “ Leadership Results ,” by the well-known leadership coach and business psychologist, Sebastian Salicru. If necessary, use a strengths coach, and always start a business which highlights your signature strengths.

Coach 70

Coach Satisfaction Ideas Entrepreneur 70

Startup Professionals Musings

MARCH 30, 2022

Thus I was pleased to see the same conclusion in a new book, “ CEO Excellence ,” by Carolyn Dewar, Scott Keller, and Vikram Malhotra, each a Senior Partner at McKinsey & Company. You need to build and maintain a team culture of engagement, accountability, and results, always looking for talent and new technology.

Template 109

Template Demand Social Media Summary 109

Startup Professionals Musings

OCTOBER 9, 2019

We are living in a new generation of business, where customers drive the experience, and highly engaged employees are required to keep up with customer expectations. As a business advisor, I’m always looking for guidance on leadership practices that work, and I was impressed with the classic book, “ The Leadership Mind Switch ,” by D.

Customer 92

Customer Custom Coach Satisfaction 92

Startup Professionals Musings

MAY 6, 2017

I found these pillars, and the first principles behind them, pulled together well in a new book, “ Embracing Progress: Next Steps For The Future Of Work ,” by A. The pillars of change she details include the following: Embracing and adapting to technology. More people as a substitute for technology is not a solution.

Satisfaction 67

Satisfaction Coach Startup Organization 67