Startup Professionals Musings

FEBRUARY 9, 2022

I hear too often from business owners and entrepreneurs that they are bombarded by so many requests and problems, that they have trouble sorting out the daily crises from opportunities with a major payback for the business. In fact, you need to carve out time every day for improving customer relationships.

Coach 120

Coach Satisfaction Customer Custom 120

Startup Professionals Musings

JANUARY 8, 2021

Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Yet the average perception of customer experience has not improved. It’s a tough job, and inexperienced entrepreneurs just don’t know where to start, and how to do it.

Startup 154

Startup Training Customer Custom 154

Startup Professionals Musings

MARCH 4, 2022

If you aren’t yet adapting to the market and your customers, you are falling behind. I define business agility for my consulting clients as the ability to change your business rapidly to meet customer and environmental changes, with minimal organizational disruption and cost. Every good entrepreneur I know has a “ proactive mindset.”

Competition 148

Competition Metrics Demand Customer 148

Startup Professionals Musings

MAY 1, 2022

You can have the best technology, but if customers don’t know you exist, or they don’t know how your technology solves a real problem for them, your startup will fail. Yet I see many technology entrepreneurs that focus on the basics of marketing too little and too late. How many customers will have any idea what this means to them?

Marketing 141

Marketing Startup Social Media Technical Review 141

Startup Professionals Musings

JANUARY 23, 2022

In addition, today’s customers judge a company by perceived people relationships through social media, phone conversations, and sales experiences. Thus I believe that business leaders and entrepreneurs need to focus first on people leadership, rather than process leadership. Customers demand more engagement and flexibility.

Coach 128

Coach Organization Mentor Startup 128

Startup Professionals Musings

MAY 30, 2022

Early-stage entrepreneurs rightly keep their focus on creating an innovative product or service. That’s where I see too much entrepreneur burnout, growth plateaus, and founders being replaced, to their chagrin. Of course, not every entrepreneur wants to tackle this challenge. Optimize the total customer experience.

Sales 147

Sales Metrics Guide Startup 147

Startup Professionals Musings

JANUARY 29, 2021

Every one of you business leaders I know struggles with the competing demands of finding and keeping employees motivated and satisfied, versus building and enforcing a set of repeatable processes that work. Leaders who focus on team communication are also more successful in dealing with partners and customers.

Satisfaction 154

Satisfaction Demand Resource Competition 154

Startup Professionals Musings

OCTOBER 10, 2015

Most entrepreneurs I know want to do the right thing for their businesses, as well as themselves, but they are not always sure what that means. Does it mean the right thing from a customer perspective, societal impact, maximizing business returns or personal benefit? Don’t let day-to-day demands take the reins and drag you off course.

Entrepreneur 102

Entrepreneur Training Demand Customer 102

Startup Professionals Musings

JANUARY 25, 2016

If you can’t provide a memorable customer experience, your startup won’t survive very long these days. You now need more than loyalty from your customers -- they need to be your best advocates. The bar is being raised, so every entrepreneur needs new initiatives just to stay in the ballgame. Culture growth follows the leader.

Customer 55

Customer Custom Startup Coach 55

Startup Professionals Musings

AUGUST 19, 2023

Every entrepreneur and business executive I know wants to emulate that boss, but most can’t even describe the attributes required. In my opinion, great examples in today’s entrepreneur world include Elon Musk (Tesla), Jeff Bezos (Amazon), and Richard Branson (Virgin Group). Measure by relationships as well as competitiveness.

Oracle 94

Oracle Organization Examples Coach 94

Startup Professionals Musings

DECEMBER 21, 2019

Most entrepreneurs assume that success is dependent on their product expertise, coupled with some knowledge of how to run a business. Successful entrepreneurs today must practice human-centered leadership to compete and win. Effective entrepreneur leaders focus on getting people needs satisfied early.

Training 123

Training Coach Startup Entrepreneur 123

Startup Professionals Musings

APRIL 21, 2017

In addition, today’s customers judge a company by perceived people relationships through social media, phone conversations, and sales experiences. Thus I believe that business leaders and entrepreneurs need to focus first on people leadership, rather than process leadership. Customers demand more engagement and flexibility.

Entrepreneur 78

Entrepreneur Coach Organization Mentor 78

Startup Professionals Musings

OCTOBER 9, 2020

You need a faster and more flexible on-demand hiring strategy, based on the current gig-economy of remote freelancers, contract personnel, and specialists. Many entrepreneurs still believe they need a traditional multi-level organization to handle growth and scaling, so they start hiring career managers to populate it.

Competition 168

Competition Startup Demand Training 168

Startup Professionals Musings

DECEMBER 5, 2014

You can have the best technology, but if customers don’t know you exist, or they don’t know how your technology solves a real problem for them, your startup will fail. Yet I see many technology entrepreneurs that focus on the basics of marketing too little and too late. How many customers will have any idea what this means to them?

Technical Review 103

Technical Review Tips Marketing Entrepreneur 103

Startup Professionals Musings

JUNE 21, 2013

Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Yet the average perception of customer experience continues to decline. It’s a tough job, and inexperienced entrepreneurs just don’t know where to start, and how to do it.

Customer 92

Customer Custom Startup Services 92

Startup Professionals Musings

MAY 31, 2023

These haven’t changed much over the years, but still seem to be often overlooked by business professionals and leaders in their haste to keep up with peers, competitors, and customers in today’s volatile environment. Timely follow-up on customer and team member requests. Loners need not apply. Find what works for you.

Startup 121

Startup Satisfaction Technical Review Ideas 121

Startup Professionals Musings

JUNE 17, 2022

Many business professionals and entrepreneurs I know are quick to attribute success of a peer to luck, rather than any recognition of a unique strategy or personal attributes. Passion is great, but it must be backed by data, confirming a real problem and customers willing and able to pay for your solution.

Startup 143

Startup Competition Coach Satisfaction 143

Startup Professionals Musings

OCTOBER 7, 2013

Entrepreneurs need to listen to constructive criticism, but ignore negative vibes and complainers at all costs. If you are a complainer, and you are thinking of becoming an entrepreneur, think again. The world of an entrepreneur is tough, unpredictable, and fraught with risk. entrepreneur startup self-aware positive business'

Entrepreneur 100

Entrepreneur Startup Press Coach 100

Startup Professionals Musings

DECEMBER 4, 2020

Every entrepreneur and business executive I know wants to emulate that boss, but most can’t even describe the attributes required. In my opinion, great examples in today’s entrepreneur world include Elon Musk (Tesla), Jeff Bezos (Amazon), and Richard Branson (Virgin Group). Measure by relationships as well as competitiveness.

Oracle 124

Oracle Organization Examples Coach 124

Startup Professionals Musings

MARCH 30, 2022

I believe these same mindsets are equally applicable to the entrepreneurs I mentor, and all of you small business leaders, so I offer you my summary of the authors’ conclusions, paraphrased here, with my own insights: Be bold in vision, strategy, and resource allocation. Keep the teams strong.

Template 109

Template Demand Social Media Summary 109

Startup Professionals Musings

JUNE 24, 2022

Every business owner I know wishes that all team members were leaders, to proactively tackle the challenges of growth , interact effectively with customers on their needs, and eventually step into your role. Notice people who always take a customer perspective. It’s no secret today that customers are more demanding than ever.

Customer 110

Customer Custom Coach Organization 110

Startup Professionals Musings

AUGUST 28, 2012

Entrepreneurs need to listen to constructive criticism, but ignore negative vibes and complainers at all costs. If you are a complainer, and you are thinking of becoming an entrepreneur, think again. The world of an entrepreneur is tough, unpredictable, and fraught with risk. Redirect the conversation.

Entrepreneur 104

Entrepreneur Startup Press Coach 104

Startup Professionals Musings

MAY 24, 2019

Yet, in my daily role as an advisor to entrepreneurs and small business owners, struggling to boost revenues, profits, and earnings, I still see too many managers falling back on command-and-control, a focus on weaknesses, and not enough time for people. Your people will expect more coaches than bosses. Change is hard.

Coach 95

Coach Technical Review Satisfaction Examples 95

Startup Professionals Musings

APRIL 22, 2019

In addition, today’s customers judge a company by perceived people relationships through social media, phone conversations, and sales experiences. Thus I believe that business leaders and entrepreneurs need to focus first on people leadership, rather than process leadership. Customers demand more engagement and flexibility.

Coach 94

Coach Organization Mentor Startup 94

Startup Professionals Musings

OCTOBER 9, 2019

We are living in a new generation of business, where customers drive the experience, and highly engaged employees are required to keep up with customer expectations. Their experience as executive coaches and entrepreneurs gives real credibility to their assessment of some new leadership approaches that are required in business today.

Customer 92

Customer Custom Coach Satisfaction 92

Startup Professionals Musings

JUNE 10, 2020

More importantly, I look for entrepreneurs and owners like you who are not afraid to hold themselves accountable for the success of the business. Every investor can recite examples of passionate entrepreneurs who seek funding for a worthy cause, like feeding the hungry, without a real business case for who will pay.

Startup 113

Startup Examples Coach Metrics 113

Startup Professionals Musings

SEPTEMBER 1, 2019

Early-stage entrepreneurs rightly keep their focus on creating an innovative product or service. That’s where I see too much entrepreneur burnout, growth plateaus, and founders being replaced, to their chagrin. Of course, not every entrepreneur wants to tackle this challenge. Optimize the total customer experience.

Startup 97

Startup Sales Metrics Guide 97

Startup Professionals Musings

JULY 16, 2012

The hard part for entrepreneurs is figuring out what it takes to play. Here is just a sampling of the latest terminology and lingo that I gleaned from Dave, and from some additional research on the Internet, that I think every entrepreneur should know, who may be looking for funding now, or down the road: Micro-VCs. Lean startup.

Entrepreneur 101

Entrepreneur Startup Seed Funding Incubator 101

Both Sides of the Table

MAY 20, 2018

Every entrepreneur wants to hear “yes” during the fund-raising process but I would argue that being too risk averse and not pushing hard enough and be willing to hear a “no” is what holds back many people from “yes.” Possibly offend and entrepreneur leading to reputation risk amongst other entrepreneurs.

Funding 189

Funding Software Review Entrepreneur Venture Capital 189

Startup Professionals Musings

AUGUST 15, 2015

Most entrepreneurs assume that success is dependent on their product expertise, coupled with some knowledge of how to run a business. Successful entrepreneurs today must practice human-centered leadership to compete and win. Effective entrepreneur leaders focus on getting people needs satisfied early.

Startup 103

Startup Training Coach Entrepreneur 103

Jason Nazar

APRIL 2, 2016

The following checklist is my comprehensive criteria for how to grade entrepreneurs. I, like many entrepreneurs, never followed directions that well. Balance “Coaching and Cheerleading” vs. “Doing and Directing” (via Bob Walters ). Product / Customer Evangelist. Regularly talk with customers to see what can be improved.

Entrepreneur 46

Entrepreneur Tips Organization Sales 46

Startup Professionals Musings

AUGUST 12, 2017

You can have the best technology, but if customers don’t know you exist, or they don’t know how your technology solves a real problem for them, your startup will fail. Yet I see many technology entrepreneurs that focus on the basics of marketing too little and too late. How many customers will have any idea what this means to them?

Tips 75

Tips Marketing Technical Review Startup 75

Startup Professionals Musings

FEBRUARY 4, 2018

Most entrepreneurs assume that success is dependent on their product expertise, coupled with some knowledge of how to run a business. Successful entrepreneurs today must practice human-centered leadership to compete and win. Effective entrepreneur leaders focus on getting people needs satisfied early.

Training 55

Training Coach Startup Entrepreneur 55

Startup Professionals Musings

MAY 9, 2016

Good entrepreneurs are all about managing change, but too many forget that they have to change themselves as their dream evolves from a startup to a scalable business. Now you have real customers who can quickly turn off hundreds of potential customers if you ignore their feedback. Trust your gut, and ignore naysayers.

Social Network 59

Social Network Startup Demand Entrepreneur 59

Startup Professionals Musings

APRIL 18, 2016

A single visionary entrepreneur almost always is the initial implementer of an innovative new venture, but that lone entrepreneur doesn’t have the bandwidth to grow the business alone. That’s a big transition, and many entrepreneurs never make it. People who demand perfection from themselves are rarely good leaders.

Mentor 59

Mentor Entrepreneur Demand Coach 59

socalTECH

MAY 30, 2019

Richards--a serial entrepreneur who has been involved in a number of technology companies here, including NTI Group (sold to Blackboard), Internships.com, MP3.com, Now we have a thousand large companies into it, and if you name a big company, they're a customers of ours, from Starbucks to NASA. What is CareerArc?

Content 193

Content Social Network Coach Help 193

socalTECH

NOVEMBER 2, 2017

You can find a mentor, a coach, a project, or experience, to help you prepare for the role you are looking for. We were originally operating as a coaching company, and we built out this assessment technology for our own clients. Anne Fulton: I've always been an organizational psychologist crossed with a serial entrepreneur.

Help 100

Help Southern California Startup Technical Review 100