Does your team know your playbook?


From experience and from information about the competition, a coach creates a playbook that contains detailed plans for actions or plays that the entire team must know without question and execute without pause in order to win games and advance toward the playoffs.

Coach 218

Turn “process” into “game.”


Email readers, continue here.] So think of ways to make each process into a game, one in which there is a defined metric or measure of the winner at the end of a cycle short enough to permit teaching, celebration, challenge, and motivation for the next time played.

Is management by walking around an outmoded fad?


One of the CEOs I coach starts his day by walking the floor of his extended facility and checking in with managers and employees of the various departments, especially the call center.

How can I trust that my virtual employees are working?


It takes trusting management, good metrics, and entrepreneurial employees. Email readers, continue here…] On the contrary, we monitor performance better now that we’re virtual.

Coach 190

You may burn your first professional manager.


But most important of all, I warn the founder that s/he must be ready and able to let go, to delegate clearly, and to establish metrics for measuring the performance of the newly hired executive – but not to interfere with that person’s day to day management unless absolutely necessary.

Coach 204

Why you should never have a data room — the most counter-intuitive fund-raising advice you’ll ever…

Both Sides of the Table

I hired a sales coach named Kai Krickle who helped me figure out how to close more deals. Kai taught me that the key metric to whether a sales process is going well is “engagement.” There is nothing you can provide in a data room that you couldn’t send via email.

Launchpad LA Receives VC Funding: $50,000 Per Startup

Both Sides of the Table

But the most important metric has been the deep and lasting relationships that have been built with startups and also between senior executives. Or if you need to reach us our email is