article thumbnail

A Conversation With Appetize's Kevin Anderson On Getting Customer Service Right

socalTECH

This year, we're again sponsoring the Recurring Revenue Conference (www.recurringrevenueconference.com), presented by Sutton Capital Partners. That's a huge different, and we've prioritized that as we've grown the company. Lots of startups talk about trying to outsource all their customer support. So how big is the company now?

Custom 113
article thumbnail

7 Modern Day Business Strategies For Long-Term Growth

Startup Professionals Musings

Participate in trade shows and industry conferences. Trade shows and conferences can produce hundreds of new qualified leads for your business, as well as build relationships with industry leaders, outsourcing vendors, and potential partners. Be prepared to give away to participants something memorable that they actually want.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Reflections On 2017: Peter Cowen, Sutton Capital Partners

socalTECH

Sutton Capital Partners is a technology investment banking firm and we are, investors in local SaaS/subscription companies and is well known as the host of the annual Recurring Revenue Conference. What was the big news for you or your company this year? What was the biggest personal lesson you learned from 2017?

Capital 124
article thumbnail

7 Workplace Culture Dynamics That You Need to Support

Startup Professionals Musings

Here are the key elements I see: Make your company culture virtual. Use marketing, blogging, and industry conferences to get the message out. For example, CEO Mathilde Collin of Front has implemented 25 ways her company has translated their strong in-person culture to the new remote reality.

article thumbnail

Reflections on 2018: Peter Cowen, Sutton Capital Partners

socalTECH

Sutton Capital Partners is a technology investment banking firm and we are, investors in local SaaS/subscription companies and is well known as the host of the annual Recurring Revenue Conference, which we co-host every year. What was the biggest news for your company in 2018? What was the biggest lesson you learned this year?

Capital 113
article thumbnail

7 Ways Your People Skills Are The Key To Your Success

Startup Professionals Musings

Customers won’t pay to see your new employees learning on the job, and outsourcing the real work to a cheap labor source is a recipe for disaster. Be accessible on social media, write a blog or articles for industry publications, and participate in conference panels and speaking engagements.

Startup 111
article thumbnail

8 Tactics For Every Entrepreneur To Manage Technology

Startup Professionals Musings

This approach works best with business associates that know you, or peers that you meet at industry conferences, or technical gurus that have no business connections to the candidate. A business startup is not an academic environment, or a big company research organization. Test them with problems outside their comfort zone.