InfoChachkie

APRIL 13, 2015

Avoid a simple pricing mistake which could sink your startup. Vendors often respond by discounting their prices at the 11th hour, in the hopes a lower price will spur a purchase. However, if you never offer price discounts to anyone, you can resist all such requests by deferring to your company “policy.”

Pricing 100

Pricing Startup Sales SaaS 100

Startup Professionals Musings

MARCH 10, 2023

Products and services for a business need to be attuned to customer requirements, cost and quality tradeoffs, with milestones for pricing and completion. Show that you have a process to hire, fire, and train others as required. Marketing, sales, support, and service operations. Solution development and delivery.

Outsource Development 115

Outsource Development Startup Competition Ideas 115

Startup Professionals Musings

MAY 23, 2013

One of the toughest decisions for a startup is how to price their product or service. The alternatives range from giving it away for free, to pricing based on costs, to charging what the market will bear (premium pricing). Product is free, but you pay for services. Freemium” model. Cost-based model.

Pricing 116

Pricing Product Customer Custom 116

Startup Professionals Musings

AUGUST 14, 2014

In their passion and excitement about a new product or service, entrepreneurs tend to continually narrow the scope of potential competitors, and often claim to have no direct competitors. Competition for your new hydrogen fuel auto engine is not limited to other hydrogen auto engine offerings, or even other autos.

Competition 93

Competition Startup Patents Slides 93

Startup Professionals Musings

DECEMBER 2, 2022

You can’t succeed in business without an operational model that delivers value to customers at a reasonable price, with an underlying cost that allows you to make a profit. A target market is the group of customers that the startup plans to attract through marketing and sales their product or service. Competition. Target market.

Sales 102

Sales Customer Custom Outsource 102

Startup Professionals Musings

JUNE 27, 2014

If your forte is a service, like consulting or web site design, it’s harder to find guidance on what will get you funded, and how you can scale your business. With services, scaling the business often implies cloning yourself, since you are the intellectual property and the competitive advantage. Capture your “secret sauce.”

Services 105

Services Startup Training Writing 105

Startup Professionals Musings

FEBRUARY 14, 2021

In their passion and excitement about a new product or service, entrepreneurs tend to continually narrow the scope of potential competitors, and often claim to have no direct competitors. Competition for your new hydrogen fuel auto engine is not limited to other hydrogen auto engine offerings, or even other autos.

Competition 166

Competition Funding Startup Patents 166

Startup Professionals Musings

DECEMBER 26, 2010

One of the toughest decisions for a startup is how to price their product or service. The alternatives range from giving it away for free (like Twitter), to pricing based on costs, to charging what the market will bear (premium pricing). Product is free, but you pay for services. Portfolio pricing.

Pricing 98

Pricing Product Startup Competition 98

Startup Professionals Musings

OCTOBER 16, 2023

Most aspiring entrepreneurs understand that you can’t build a business if you won’t commit to delivering a product or service, but many are hesitant or refuse to commit to any financial forecasts. For additional value, I suggest the use of a spreadsheet such as Excel as a financial model, with a few variables, like price and volume.

Startup 116

Startup Pricing Sales Statistics 116

Startup Professionals Musings

OCTOBER 20, 2023

For example, consider Whole Foods , whose focus on healthy foods and a sustainable environment is legendary, even though their prices are often a bit higher. Highlight the competitive edge you bring to the market. Resist the urge to expand your offering during early growth with additional products, services, and business models.

Marketing 116

Marketing Resource Training Startup 116

Startup Professionals Musings

JUNE 21, 2013

Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Young entrepreneurs and startups, in particular, often remain naively unfocused, despite their passion, of what it takes to provide the high-quality service expected. Train and coach continuously.

Customer 92

Customer Custom Startup Services 92

Startup Professionals Musings

AUGUST 17, 2016

If your forte is a service, like consulting or web site design, it’s harder to find guidance on what will get you funded, and how you can scale your business. With services, scaling the business often implies cloning yourself, since you are the intellectual property and the competitive advantage. Capture your “secret sauce.”

Services 61

Services Startup Training Writing 61

Startup Professionals Musings

JUNE 23, 2021

Here are my recommendations for training and managing your team to keep their delivery memorable for customers, as well as profitable for your business: Hire team members who enjoy customer interaction. Provide training, tools, and required decision authority. That approach still is meaningful today.

Customer 147

Customer Custom Technical Review Metrics 147

Startup Professionals Musings

OCTOBER 30, 2022

Almost instantly, via the Internet or on their smartphone in the store, they can find the lowest price alternative or their favorite features, without waiting for push marketing or listening to your best sales person. Great startups manage to continually improve the relationship through outstanding follow-on support and service.

Customer 146

Customer Custom Startup Course 146

Both Sides of the Table

NOVEMBER 2, 2010

Some objections are real and they end up becoming changes to your product, your service plan or your pricing / bundling. As a founder, when you’ve been dealing with these kinds of objections for a couple of years it becomes natural and you easily handle objections on price, product & competition without much thought.

Sales 289

Sales Startup Training Pricing 289

Startup Professionals Musings

AUGUST 28, 2022

Employees and customers alike are looking for meaning, not simply employment and commodity prices. Create an environment that unleashes these competencies and trains and pushes them to the fore. Companies can use this strategy to improve their profitability and competitive advantage. Craft your culture into an actionable plan.

Organization 143

Organization Startup Pricing Customer 143

Berkonomics

NOVEMBER 25, 2021

Whether it is you or a quality control manager, someone must assure that the product or service you send out to the world will not fail to perform at least to the level of customer expectation, if not to delight those customers most likely to be critical. Fourth is competitive risk. Third is finance risk. Fifth is execution risk.

Competition 156

Competition Marketing Class Product 156

Startup Professionals Musings

SEPTEMBER 16, 2020

He outlines six key steps in your journey from yesterday’s customer service to today’s required delivery of exceptional customer experiences: Define the whole customer experience versus service. Traditional customer service, focused on fixing bad transactions, is too little, too late.

Customer 158

Customer Custom Social Media Satisfaction 158

Startup Professionals Musings

JUNE 7, 2020

Products and services for a business need to be attuned to customer requirements, cost and quality tradeoffs, with milestones for pricing and completion. Show that you have a process to hire, fire, and train others as required. Marketing, sales, support, and service operations. Solution development and delivery.

Entrepreneur 131

Entrepreneur Outsource Development Startup Competition 131

Startup Professionals Musings

NOVEMBER 4, 2010

A while back, I wrote about the importance of a “ sustainable competitive advantage ,” and outlined the business plan value and limitations of patents and competitor feature comparisons. But once you start selling products, all of these pale in comparison to your level of customer service. Continuous customer service innovation.

Customer 90

Customer Custom Services Startup 90

Startup Professionals Musings

MARCH 22, 2012

A satisfied customer is necessary, but not sufficient, to be a loyal customer who will come back repeatedly, refer their friends and family to you, and be faithful even when your price is not the lowest. Price was everything, and customers would switch suppliers for pennies. Provide stability in terms and prices.

Customer 104

Customer Custom Startup Competition 104

Startup Professionals Musings

FEBRUARY 5, 2021

Most aspiring entrepreneurs understand that you can’t build a business if you won’t commit to delivering a product or service, but many are hesitant or refuse to commit to any financial forecasts. For additional value, I suggest the use of a spreadsheet such as Excel as a financial model, with a few variables, like price and volume.

Startup 147

Startup Pricing Sales Statistics 147

Startup Professionals Musings

JUNE 18, 2023

In all cases, don’t skip the basic training. You need a good cook, good marketing, and first-class service. Have you set the right price for your entree, and correctly included all costs? You know the basic ingredients, and you can visualize the results you want. Domain knowledge and experience is a huge success factor.

Startup 112

Startup Coach Metrics Marketing 112

Startup Professionals Musings

APRIL 18, 2021

Others stage elaborate “training” sessions, to “assure” that everyone tells the same story. Having a great product or service is not enough. This will involve an analysis of the company’s distribution channels, advertising, and pricing strategy. The right answer is somewhere in between. Size of the market.

Technical Review 152

Technical Review Startup Satisfaction Summary 152

Startup Professionals Musings

APRIL 21, 2012

One of the toughest decisions for a startup is how to price their product or service. The alternatives range from giving it away for free (like Twitter), to pricing based on costs, to charging what the market will bear (premium pricing). Product is free, but you pay for services. Portfolio pricing.

Pricing 112

Pricing Competition Customer Custom 112

Startup Professionals Musings

AUGUST 31, 2014

One of the toughest decisions for a startup is how to price their product or service. The alternatives range from giving it away for free, to pricing based on costs, to charging what the market will bear (premium pricing). Product is free, but you pay for services. Freemium model. Cost-based model.

Startup 114

Startup Pricing Customer Custom 114

Startup Professionals Musings

NOVEMBER 23, 2019

Employees and customers alike are looking for meaning, not simply employment and commodity prices. Create an environment that unleashes these competencies and trains and pushes them to the fore. Companies can use this strategy to improve their profitability and competitive advantage. Craft your culture into an actionable plan.

Organization 128

Organization Startup Pricing Customer 128

Startup Professionals Musings

FEBRUARY 3, 2020

Almost instantly, via the Internet or on their smartphone in the store, they can find the lowest price alternative or their favorite features, without waiting for push marketing or listening to your best sales person. Great startups manage to continually improve the relationship through outstanding follow-on support and service.

Customer 124

Customer Custom Startup Course 124

Startup Professionals Musings

SEPTEMBER 21, 2020

In all cases, don’t skip the basic training. You need a good cook, good marketing, and first-class service. Have you set the right price for your entree, and correctly included all costs? You know the basic ingredients, and you can visualize the results you want. Domain knowledge and experience is a huge success factor.

Startup 156

Startup Coach Metrics Marketing 156

Both Sides of the Table

NOVEMBER 3, 2010

I call this “arming & aiming&# your sales teams where you need to standardize both the assignment of territories, industries & accounts (aiming) as well as the process of selling, the collateral, the legal agreements & pricing. We moved toward more standardized pricing (e.g. Ditto the CFO.

Sales 296

Sales Pricing Startup Customer 296

Startup Professionals Musings

MAY 13, 2012

Formal training courses. Larger enterprises are always sending their “high fliers” to leadership refreshers, new technology updates, and training on employee performance management. The result is a sinking feeling after some time that you are no longer vital and competitive in your own domain. Personal wealth management.

Startup 94

Startup Pricing Entrepreneur Training 94

Startup Professionals Musings

NOVEMBER 17, 2018

He outlines six key steps in your journey from yesterday’s customer service to today’s required delivery of exceptional customer experiences: Define the whole customer experience versus service. Traditional customer service, focused on fixing bad transactions, is too little, too late.

Customer 100

Customer Custom Social Media Training 100

Startup Professionals Musings

MARCH 28, 2012

A while back, I wrote about the value of Michael Porter’s Five Forces framework for analyzing the competitive environment, and using every opportunity to highlight and emphasize your relative advantages, whether they be price, features, or bargaining power. Continuous customer service innovation. Exceed customer expectations.

Customer 104

Customer Custom Startup Organization 104

TechCrunch LA

MARCH 31, 2021

The sweeping infrastructure package put forward today by President Joe Biden comes with a price tag of roughly $2 trillion (and hefty tax hikes) but gives startups and the broader tech industry about $1 trillion worth of reasons to support it. ” Climate resiliency . Given the steady drumbeat of climate disasters that hit the U.S.

Startup 229

Startup Technical Review Invest Research 229

Startup Professionals Musings

DECEMBER 1, 2017

The alternatives range from giving the product away for free (revenue from ads), to pricing based on costs, to charging what the market will bear (premium pricing). This is the most common model used by online businesses and apps today, the so-called Facebook model, where your service is free, and the revenue comes from advertising.

Pricing 66

Pricing Customer Custom Advertising 66

Tech.Co

NOVEMBER 17, 2017

This week in Startup Spotlight, we found an affordable cyber security service for small businesses, biometric startup with facial recognition tech for businesses, car care for smart cities, a platform that will reduce the grunt work at marketing agencies, and more. Any business, small or large is vulnerable today. Chui (San Francisco, CA).

Artificial Inteligence 90

Artificial Inteligence Startup Platform Training 90

Startup Professionals Musings

OCTOBER 22, 2016

He outlines six key steps in your journey from yesterday’s customer service to today’s required delivery of exceptional customer experiences: Define the whole customer experience versus service. Traditional customer service, focused on fixing bad transactions, is too little, too late.

Customer 97

Customer Custom Social Media Training 97