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Nimble's Jon Ferrara On Retaining And Keeping Customers

socalTECH

This year, we're sponsoring the Recurring Revenue Conference (www.recurringrevenueconference.com), presented by Sutton Capital Partners. Jon Ferrara: I firmly believe that Service is the New Sales and that the Sales starts after a customer buys. Customer service is critical to customer retention in the SaaS subscription model.

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Above the Cloud with Dave Linthicum | Shifting Perspectives on SaaS and Enterprise IT

Tech Zulu Event

Join us for a special evening with InfoWorld’s Dave Linthicum as he delves into global enterprise software trends with some of LA’s most successful SaaS and cloud computing companies. The opportunities cloud computing and SaaS afford management. Paths to SaaS and cloud computing that will work for your enterprise.

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Here’s Why a Booming Tech Market May Fool You into Thinking You’re Successful

Both Sides of the Table

People attending marquee conferences with rock bands, prominent speakers, Gartner Group prognosticators and lots of other happy customers. If your investor worked inside of a SaaS company for years and disagrees with me then listen to them. Have sales bonus plans based on more than just sales targets.

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Why Most of Your Assumptions About Phone Calls are Wrong

Both Sides of the Table

All the data actually suggests with the growth of mobile, inbound sales calls will double from 30 billion to 60 billion in 3 years (source: Kelsey). In the US alone there are 30 billion inbound sales calls every year. It’s funny but recently I was at the CornerstoneOnDemand conference in Santa Monica. I’ll wait.

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How Do You Know if You Have the Right CEO to Run Your Business Until the End?

Both Sides of the Table

We grew 100% in SaaS revenue year-over-year and 650% over the past three years. We now have 150 people across three offices, tens of millions in recurring revenue, inbound demand from investors, opportunities to acquire related startups and demands on Jason’s time to speak at conference, do press interviews and so on and so on.

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Trade Show Magic – How Invoca Owned Dreamforce, Without Breaking The Bank

InfoChachkie

Dreamforce is the conference for sales and marketing professionals. Hosted by SAAS giant Salesforce, it is more akin to a circus than a professional event. He was everywhere: at Invoca’s booth, walking around the expo floors and on the streets of San Francisco near the conference halls during peak traffic hours.

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Fauxmentum

Both Sides of the Table

Let me give you some examples I see of fauxmentum: In the SaaS world I see many business plans where companies have achieved 100-300% year-over-year growth and this is truly impressive. I’m not saying don’t hire sales staff or market your products aggressively. But as with any sales advice, revenue diversity matters.

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