Both Sides of the Table

NOVEMBER 1, 2009

some came from our customer service, some were to improve performance / scalability from tech ops, some were bug fixes, etc.) They proposed feature sets that they would plan to build and stack ranked how important these customers thought they would be. But he didn’t grow up with technology. billion in fees / year.

Organization 280

Organization Customer Custom Tips 280

Startup Professionals Musings

JULY 27, 2014

It wasn’t so many years ago that starting a new e-commerce business on the Internet was a complex custom development project, usually costing a million dollars or more. Use the cloud and subscriptions for computing technology. A programmer can build a new smartphone app for a few thousand dollars.

Entrepreneur 104

Entrepreneur Startup Social Media Commerce 104

Tech Zulu Event

NOVEMBER 6, 2012

Features that were very difficult and expensive to program yet he found later that his customers could care less about his cool features. What IMVU thought was game changing technology was not why customers used the software. In fact, Customer Experience (CX) turns the product development chart upside down.

Customer 72

Customer Custom Blogging Startup 72

Tech Zulu Event

OCTOBER 15, 2015

For many disabilities, empathic developers have provided new utilities that improve certain functions for the iPhone or Android. Hamilton CapTel provides a captioning service that allows the phone to transfer the audio in calls into text through the application. Making Technology More Accessible.

Mobile 40

Mobile Pricing Tool Customer 40

SoCal CTO

JUNE 9, 2010

Guide to Evaluating Startup Ideas - Tony Wright dot com , May 27, 2010 A great developer I once worked with was kvetching at lunch one day. Draw Your Ideas - A VC : Venture Capital and Technology , May 16, 2010 I saw Jack Dorsey give this talk at The 99% Conference last month. They’re deep into Customer Development ,” he said.

Startup 248

Startup Venture Capital Conference Social Media 248

SoCal CTO

AUGUST 3, 2010

A VC : Venture Capital and Technology , July 25, 2010 AVC regular Charlie Crystle asked me this question yesterday in the comments : Fred, it might be helpful to some of your readers to explain when a startup should seek angel vs seed/early stage VC. Customer Care Today. Customer Validation needs to have the CEO actively involved.

Startup 217

Startup Venture Capital Blogging Software Review 217

Both Sides of the Table

MARCH 11, 2011

I thing I’ve learned over the years is that technology purists hate advertising even when it is that revenue stream that truthfully drives much of our industry. So when he saw the browser it instantly dawned on him that this would be the greatest customer development tool ever. Yes, long before Yelp or any similar service.

Competition 350

Competition Idealab Product CitySearch 350

SoCal CTO

SEPTEMBER 8, 2010

August was a slow month in terms of traffic and I was away for a lot of the month, but there were some really great posts at the intersection of startups, technology, product and being a Startup CTO. m the f%*kin’ boss.”. More tiers = more complication = more confusion. Final Thought. You can bootstrap your way into existence. We declined.

Startup 191

Startup Venture Capital Blogging CTO Hire 191

Both Sides of the Table

APRIL 15, 2010

Rumored: Digital Sky Technologies. Stitcher - San Francisco-based service that lets users customize talk radio programming on their mobile devices. My take was that this follows three trends: a) customer involvement in product design, b) mass customization [e.g. Time will tell. So far it seems the former.

Venture Capital 271

Venture Capital Capital Google Platform 271