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InfoChachkie
APRIL 29, 2013
You operate your business from a small boat in the remote waters of northern Fiji and your customers are spread across the globe, residing in the US, Europe and Asia. How can you protect your company''s reputation when a rouge customer unjustly flames your startup? Bipolar Reviewers. This pattern holds true for Tui Tai Expeditions.
InfoChachkie
AUGUST 20, 2012
The company launched its social media management system in 2008, growing to over 4 million users by the start of 2012. According to Ambrosia Humphrey, the company’s Director of Human Resources, “We had a jobs@ email in place, but it was hard to manage once we decided to move forward with the hiring process.”
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InfoChachkie
JUNE 3, 2013
Along the way, they created a supportive community of emotionally attached stakeholders that would be the envy of any Social Media Manager. You can watch/listen to how John and Kyle turned their email newsletter into an international bestseller in the following 9-minute excerpt from John''s recent talk at UC Santa Barbara.
InfoChachkie
DECEMBER 10, 2012
The company posted a Show HN entry entitled, " We built a better solution for customer analysis and support.". Although social media news sites can be effective market validation tools, they are not without their downsides. The posting resulted in 40points and about 30comments. You definitely have a nice start. Hacker Downside.
Startup Professionals Musings
SEPTEMBER 19, 2020
Traditional marketing says you have to “push” your message out to customers, over and over again, to get you remembered. A more effective approach in today’s Internet and interactive culture is to use “pull” technology to bring customers and clients to your story. Refresh it often. Skip the Flash videos. Marty Zwilling.
socalTECH
JUNE 30, 2009
I am someone who likes to interact with my Representatives and Senators, by way of writing letters, emailing, and what not. When I was listening, I made a point to try to do that, but when I did, I found I had to go to twenty sites to find the information I needed--whether that was to write a letter, send an email, or whatever.
InfoChachkie
MAY 20, 2013
I became acquainted with Tige, when I was researching examples of exemplary online customer service. In the resulting article , I describe Tige''s deft handling of online trolls via the deft use of social media. I would have been less impressed with this approach if he were running an unprofessional, second-rate company.
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