Startup Professionals Musings

FEBRUARY 19, 2020

It should convince you that no matter how much you know about technology, leading a team, as well as vendors and customers, is a whole new challenge. Over time, I learned that I could get more personal results, as well as satisfaction, by enlisting the natural strengths of others. Practice deep empathy for everyone on your team.

Develop 124

Develop Development Technical Advisors Satisfaction 124

Startup Professionals Musings

NOVEMBER 17, 2018

For decades, efforts to satisfy customers have been built around demographics – capitalizing on race, ethnicity, gender, income, and other attributes. Customer personalities define customer experience, and sets what they love, and what they hate. There is no one set of exceptional experiences that will work for all customers.

Customer 100

Customer Custom Social Media Training 100

Startup Professionals Musings

OCTOBER 22, 2016

For decades, efforts to satisfy customers have been built around demographics – capitalizing on race, ethnicity, gender, income, and other attributes. Customer personalities define customer experience, and sets what they love, and what they hate. There is no one set of exceptional experiences that will work for all customers.

Customer 97

Customer Custom Social Media Training 97

Startup Professionals Musings

JUNE 5, 2022

The challenge for each of you is to get it handled quickly and effectively, without losing the trust of constituents , as well as customers. It doesn’t matter if the impending crisis was caused by your mistake, or your team, or was a fluke accident, you win trust by accepting responsibility for how it has affected customers and apologize.

Develop 138

Develop Development Coach Satisfaction 138

Startup Professionals Musings

FEBRUARY 3, 2021

As a long-time mentor to new entrepreneurs and business owners, I have noticed that many no longer associate more fulfillment and satisfaction with more money, power, and success. In fact, customers today also seem more attracted to companies with a higher purpose than profit.

Satisfaction 173

Satisfaction Mentor Coach Entrepreneur 173

socalTECH

APRIL 3, 2014

Pasadena-based software developer Central Desktop said this morning that it has added software veteran Kumar Vora to its board of directors. Vora also founded Oblix, which was acquired by Oracle, and sits on the boards of Get Satisfaction and NextPrinciples, among other positions. READ MORE>>.

Oracle 140

Oracle Satisfaction Pasadena Software Development 140

socalTECH

SEPTEMBER 29, 2020

Los Angeles-based HONK Technologies , which is developing an app that helps provide roadside assistance to users, has signed up an insurance firm as a customer. HONK says that Wawanesa is ranked the number one insurance company in California for customer satisfaction, according to J.D.

Companies 113

Companies Company Satisfaction Los Angeles 113

Startup Professionals Musings

SEPTEMBER 9, 2020

Each of these will help you in achieving success and satisfaction while tackling your toughest business issues: Stop attacking symptoms – dig first for the root cause. A broken process or a subtle quality issue can generate a flood of customer satisfaction problems, cost overruns, and loss of market share.

Satisfaction 152

Satisfaction Mentor Study Startup 152

Startup Professionals Musings

JUNE 21, 2023

For your own happiness and satisfaction, I recommend you start instead working from that higher purpose and passion. All too often, business owners find the financial returns alone do not provide the long-term satisfaction and success they assumed would come with all the hard work and challenges that come with every business, large or small.

Satisfaction 114

Satisfaction Customer Custom Social Media 114

Startup Professionals Musings

APRIL 18, 2021

Contact key vendors and existing customers. Explain that they may be called, and use the opportunity to check their satisfaction with your company and your product. This will cover the technology, the current state of development, and customer satisfaction. All need to know who will be there and what you expect.

Technical Review 152

Technical Review Startup Satisfaction Summary 152

Startup Professionals Musings

SEPTEMBER 2, 2020

Many entrepreneurs I know conclude they can never be in control, due to the constant and unpredictable need to satisfy investors, vendors, and customers. Great entrepreneurs are willing and anxious to tackle these control challenges, and get real satisfaction from their acceptance of the “buck-stops-here” position of a business owner.

Entrepreneur 124

Entrepreneur Satisfaction Startup Technical Review 124

Startup Professionals Musings

NOVEMBER 21, 2020

Both ends of this spectrum fail to bring long-term satisfaction or success. Don’t stop believing, learning, and developing. The challenge of every business is to create a win-win relationship between business owners, partners, team members, customers, and the community at large. Delight and deliver value to your customers.

Tips 174

Tips Framework Customer Custom 174

Startup Professionals Musings

JUNE 11, 2023

For decades, efforts to satisfy customers have been built around demographics – capitalizing on race, ethnicity, gender, income, and other attributes. Customer personalities define customer experience, and sets what they love, and what they hate. There is no one set of exceptional experiences that will work for all customers.

Customer 131

Customer Custom Social Media Training 131

SoCal CTO

OCTOBER 11, 2010

Of course, improving customer satisfaction is a goal, but the system would drill down to specific issues such as knowledge of store layout. More on this Topic EPSS and ePerformance E-Performance at Work: Self-Service Action and Development Planning Performance Support in 2015 eFollow-Up Performance Support Performance Support

Satisfaction 167

Satisfaction Examples Course Technical Review 167

Startup Professionals Musings

DECEMBER 14, 2020

Today’s business mantra must be “Take care of your people and they will take care of your customers.” Most entrepreneurs start from a base of one or two co-founders, and their vision and focus is on developing an innovative solution, rather than developing people. Unfortunately, it’s easier said than done.

Organization 160

Organization Startup Entrepreneur Satisfaction 160

Startup Professionals Musings

JANUARY 24, 2021

Others schedule exhaustive training sessions for everyone on the team, including showcase customers, to make sure that everyone paints a consistent picture. Due diligence always involves on-site visits, informal discussions with any or all members of the team, vendors, and good customers as well as bad. Traction in the marketplace.

Technical Review 151

Technical Review Startup Satisfaction Invest 151

Startup Professionals Musings

JANUARY 2, 2016

In business, this means an entrepreneur who never says no to any customer is doomed to a hard life and some expensive mistakes. Many people will argue that total customer satisfaction is paramount, but I’m a pragmatist who believes that treating everyone the same really means treating all of them poorly.

Customer 65

Customer Custom Startup Satisfaction 65

Startup Professionals Musings

NOVEMBER 9, 2020

I’ve spent many years in each of these business worlds, but I never made the A-Player entrepreneur connection until I read the classic book, “ The A Player ,” by Rick Crossland, who comes from almost 30 years of experience developing, recruiting, and leading high performance cultures in bigger companies.

Entrepreneur 159

Entrepreneur Customer Custom Competition 159

Startup Professionals Musings

AUGUST 1, 2021

The best part of being an entrepreneur is having the independence to make your own decisions, the flexibility for a better work/life balance, and personal satisfaction from driving change. You continually get frustrated with your team members, customers, vendors, and partners. But nobody said it would be easy. It’s very frustrating.

Entrepreneur 174

Entrepreneur Search Engine Optimization Satisfaction Social Media 174

Startup Professionals Musings

OCTOBER 3, 2016

Affirming and rewarding team members for key actions creates more momentum, commitment, and satisfaction. Focus all initiatives around value to your customers. A business must be all about listening to customers, delivering value, and customer satisfaction. Investors like happy teams.

Entrepreneur 106

Entrepreneur Satisfaction Metrics Ideas 106

Startup Professionals Musings

OCTOBER 31, 2022

Trying to do everything is a sure way to maximize stress, lower job satisfaction, and minimize productivity. It’s important to remember that your passion for a new idea needs to be supported by market research and customer feedback , before you will get the credibility and support you expect to work at this stage.

Activity 108

Activity Satisfaction Metrics Startup 108

Startup Professionals Musings

FEBRUARY 9, 2022

In my experience of many years as a business founder, consultant, and executive, I offer the following list of situations that always imply a real need for people and business leadership, and have the potential for long-term positive impact to your bottom line and business success: Your business image is slipping in the eyes of customers.

Coach 120

Coach Satisfaction Customer Custom 120

Startup Professionals Musings

JANUARY 23, 2021

Most entrepreneur that fail are quick to offer a litany of constraints that caused their demise – not enough money, time, customers, or support from the right players. Subtraction leads to simplicity, better usability, and easier education of your customers. It allows them turn resource constraints into stunning new businesses.

Startup 164

Startup Resource Entrepreneur Competition 164

Startup Professionals Musings

MAY 10, 2020

A business is an entity which exchanges goods and services with people outside the business (customers) for money, social good, or something of equal value. Startup and development stage. The development stage normally begins with designing and prototyping a product or service, and creating the company legal entity.

Ideas 127

Ideas Entrepreneur Satisfaction Summary 127

Startup Professionals Musings

OCTOBER 7, 2020

Every entrepreneur and startup loves you, but too many forget that every potential customer is not like you. Unfortunately many of their suggestions may actually increase the solution complexity for the larger segment of mainstream customers who come later and you really need for success. Usability is often an afterthought.

Startup 141

Startup Customer Custom Design 141

Startup Professionals Musings

AUGUST 1, 2022

I’m not an expert on leadership, so I am always on the lookout for specific development guidance, such as the classic book, “ Leadership Results ,” by the well-known leadership coach and business psychologist, Sebastian Salicru. Good entrepreneurs can make a success from almost any business idea, through a following of partners and customers.

Capital 114

Capital Coach Satisfaction Ideas 114

Startup Professionals Musings

AUGUST 8, 2020

Risk level has always been directly correlated to the number of unknowns, so eliminating even one variable will improve your odds: Eliminate one aspect of research and development. Market research can thus be based on real customers and a previously tested market. Capitalize on the lessons from early adopters and competitors.

Startup 157

Startup Social Media Study Research 157

Startup Professionals Musings

APRIL 4, 2020

But we all know that these are not solutions by themselves, but require integration into an innovative framework to solve real customer problems. Here are some keys to that mindset that I have seen working for successful entrepreneurs: Think customer-centric rather than technology-centric. Be forever curious and optimistic.

Startup 134

Startup Artificial Inteligence Ideas Entrepreneur 134

Startup Professionals Musings

NOVEMBER 14, 2021

Outsource services back to the customer. Pervasive access to the Internet and social media have allowed customers to take an active role in helping other customers, with customer support, requirements definition, and open source development. Your long-term survival and satisfaction depend on it.

Entrepreneur 158

Entrepreneur Startup Outsource Development Design 158

Startup Professionals Musings

APRIL 8, 2019

Unfortunately, work and satisfaction have become an oxymoron in many businesses. I found many more helpful suggestions in a new book, “ The Culture Question ,” by Randy Grieser, Eric Stutzman, Wendy Loewen, and Michael Labun, who have spent years providing leadership and professional development training to companies around the world.

Tips 96

Tips Satisfaction Training Mentor 96

Startup Professionals Musings

SEPTEMBER 15, 2023

So here are my own top recommendations on how to think about your business aspirations, and put innovation in perspective among all the other priorities you will need to achieve success and satisfaction with your role on the road ahead. Search for customer pain rather than high margins. New customers don’t see incremental improvements.

Artificial Inteligence 114

Artificial Inteligence Ideas Satisfaction Customer 114

Tech.Co

FEBRUARY 12, 2019

It’s a far cry from the way other car manufacturers deal with customer feedback. But, while the customer is king, what does it mean for the state of product development at Tesla? This gives him an immense wealth of customer feedback. What New Modes are Being Added to Tesla Cars? million followers. Just like that.

News 123

News Satisfaction Customer Custom 123

Startup Professionals Musings

JUNE 7, 2020

Entrepreneurs need to document a process of responding to a market need, sizing opportunity, assigning a specific business model, and planning for marketing, sales, and customer satisfaction. Solution development and delivery. Hobbies are developed ad-hoc, driven by personal needs.

Entrepreneur 131

Entrepreneur Outsource Development Startup Competition 131

Startup Professionals Musings

SEPTEMBER 28, 2018

Both want personal satisfaction and financial success. There are some key strategies I recommend in developing that mindset, whether you are currently and employee or an aspiring entrepreneur: Keep the business customer at the top of your pyramid. Focus your role on solving the customer problem. In fact, U.S.

Entrepreneur 93

Entrepreneur Satisfaction Customer Custom 93

Startup Professionals Musings

NOVEMBER 1, 2021

Based on my own experience as a business advisor, I’m convinced that it is all about your mindset for success, and the habits you have developed for tackling problems and challenges. Rather than get angry and upset, fall back to your initial process for evaluating markets, customer needs, and financial implications.

Mentor 127

Mentor Satisfaction Customer Custom 127

socalTECH

MARCH 30, 2011

Last week, El Segundo-based Accordent Technologies , a developer of webcasting and presentation services and software, was acquired by Polycom, in a $50M deal. They had been slowly building their technology and growing customers, and it was a very much break-even type of business. They were big names--Fortune 500 customers.

Capital 168

Capital Hermosa Beach El Segundo Invest 168

Startup Professionals Musings

OCTOBER 6, 2023

Others schedule exhaustive training sessions for everyone on the team, including showcase customers, to make sure that everyone paints a consistent picture. Due diligence always involves on-site visits, informal discussions with any or all members of the team, vendors, and good customers as well as bad. Traction in the marketplace.

Technical Review 118

Technical Review Startup Satisfaction Invest 118