Customer Product San Diego Services 
socalTECH
JANUARY 14, 2016
San Diego-based MindTouch , a developer of software-as-a-service tools to help companies create self-service, customer support sites, has raised $12M in a Series A funding. MindTouch's software provides customer support search tools, product information, and more to end users. READ MORE>>.
socalTECH
APRIL 24, 2019
San Diego-based Perspectium , which develops software for service management integration, has raised $8M in its Series B funding round, according to the firm. According to Perspectium, the new funding will help it continue expansion to global markets, and launch new products. The investment came from TVC Capital.
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socalTECH
JANUARY 7, 2015
In the last few years, Southern California has been a key market in launching mobile applications and services, due to a huge, mobile-savvy consumer population. So, it''s no surprise that the area--specifically, San Diego--was chosen for the pilot launch of a new service from eBay, called Close5 (www.close5.com),
socalTECH
JANUARY 15, 2014
In a world where consumers use texting more than they actually talk to someone on the phone, businesses have been notably slow to communicate via texting with their customers. According to Zingle, its text-messaging "concierge" product, which helps hotels communicate directly with their customers via texting. READ MORE>>.
socalTECH
JULY 8, 2013
San Diego-based enterprise IT software developer ServiceNow has signed up a new customer in Colorado, the firm reported today. ServiceNow said that the Colorado Springs Utilities has implemented the company''s cloud-based, software-as-a-service products for managing its IT services. READ MORE>>.
Xconomy
JULY 5, 2018
The “empathy economy” will help define the new reality of human and machine interactions in the customer service industry. Brand loyalty has been championed by brands like Gucci and Tesla, who have both a dedicated customer base and “fans” who admire the out-of-reach products.
TechCrunch LA
FEBRUARY 3, 2021
It seems, however, that the company has found plenty of opportunity for growth while remaining focused on the San Francisco Bay Area. Good Eggs says that in the past year, revenue has grown to the nine figures (more than $100 million), hired more than 400 employees and nearly doubled its customer base. Image Credits: Good Eggs.
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