Startup Professionals Musings

APRIL 29, 2023

For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. Even artisan-based services, like graphic design and writing good ad copy, have innovative processes and principles. Customers can touch and see a great product, but services are a bit ethereal.

Startup 111

Startup Training Services Writing 111

Startup Professionals Musings

JUNE 1, 2013

The real entrepreneurs I know are good at overcoming both people problems and business obstacles, and get satisfaction from the challenge. It’s a key skill for success in every business role, from accountant to customer support. Put the decision in writing to prevent ambiguity. Marty Zwilling.

Entrepreneur 107

Entrepreneur Satisfaction Training Customer 107

Startup Professionals Musings

MARCH 4, 2020

Hiring requirements must be anticipated and implemented with the same precision and tracking as manufacturing volumes, sales leads, and customer service. We all make staffing mistakes, so it’s most important to quickly fix them, before the morale of the whole team is impacted, or your business loses some key customers.

Organization 135

Organization Satisfaction Entrepreneur Screening 135

Startup Professionals Musings

JUNE 27, 2014

For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. Even artisan-based services, like graphic design and writing good ad copy, have innovative processes and principles. Customers can touch and see a great product, but services are a bit ethereal.

Services 105

Services Startup Training Writing 105

Startup Professionals Musings

JUNE 6, 2020

The Internet is the problem, by facilitating constant change, and it’s the solution, by providing an absolutely current view of customers, trends, and best practices. The Internet is the source of data for alternative views, and social media allows direct customer interactions to test these views.

Social Media 127

Social Media Startup Education Entrepreneur 127

Startup Professionals Musings

SEPTEMBER 14, 2014

The real entrepreneurs I know are good at overcoming both people problems and business obstacles, and get satisfaction from the challenge. It’s a key skill for success in every business role, from accountant to customer support. Put the decision in writing to prevent ambiguity. Marty Zwilling.

Startup 101

Startup Satisfaction Training Entrepreneur 101

Startup Professionals Musings

NOVEMBER 22, 2017

If you can explain the problem to a mentor, or even write it down, you will more likely get to the root cause quickly, and avoid emotional and blame-infused responses. Listen to your customers to arrive at acceptable and marketable solutions. Verbalize the problem to fully understand it and why it’s occurring.

Satisfaction 53

Satisfaction Marketing Mentor Entrepreneur 53

Startup Professionals Musings

MARCH 6, 2023

The Internet is the problem, by facilitating constant change, and it’s the solution, by providing an absolutely current view of customers, trends, and best practices. The Internet is the source of data for alternative views, and social media allows direct customer interactions to test these views.

Social Media 120

Social Media Startup Entrepreneur Education 120

Startup Professionals Musings

SEPTEMBER 17, 2010

The real entrepreneurs I know are good at overcoming both people problems and business obstacles, and get satisfaction from the challenge. It’s a key skill for success in every business role, from accountant to customer support. Put the decision in writing to prevent ambiguity. Marty Zwilling.

Entrepreneur 92

Entrepreneur Satisfaction Training Customer 92

Startup Professionals Musings

SEPTEMBER 12, 2018

In my experience, you will have the most satisfaction and success if you can combine a strong sense of “purpose” with a quantifiable business opportunity. Write it down and validate it though friends and social media. Define your target customer set and value proposition. Set some specific goals and milestones for a business.

Startup 94

Startup Satisfaction Entrepreneur Ideas 94

Startup Professionals Musings

NOVEMBER 22, 2021

Let me assure you, every startup faces more challenges than any other business – unproven product, new processes, new management, and unpredictable customers. As I’m writing this, I’m thinking that these points are so obvious that they don’t need to be reiterated here. This is not the place for downers. Marty Zwilling.

Startup 129

Startup Mentor Satisfaction Writing 129

InfoChachkie

JANUARY 16, 2018

We have customers from so many different industries like software, financial services, healthcare, and media. We could also spend time talking with customers rather than updating investors. Within six months we launched with a minimum feature set that a few customers were willing to pay for.

Venture Capital 115

Venture Capital Entrepreneur Santa Barbara SaaS 115

Startup Professionals Musings

MAY 27, 2015

The Internet is the problem, by facilitating constant change, and it’s the solution, by providing an absolutely current view of customers, trends, and best practices. The Internet is the source of data for alternative views, and social media allows direct customer interactions to test these views.

Entrepreneur 102

Entrepreneur Social Media Startup Education 102

Startup Professionals Musings

AUGUST 20, 2013

No name, picture, address, or business history only convinces customers that you are hiding, located in an un-trustable country, or don’t have a clue. Publish a regular blog, contribute to relevant social networks, and write a “white paper” on your technology. Follow-up for customer satisfaction. They will exit quickly.

Search Engine Optimization 105

Search Engine Optimization Startup Advertising SEO 105

Startup Professionals Musings

NOVEMBER 28, 2022

Hiring requirements must be anticipated and implemented with the same precision and tracking as manufacturing volumes, sales leads, and customer service. We all make staffing mistakes, so it’s most important to quickly fix them, before the morale of the whole team is impacted, or your business loses some key customers.

Organization 104

Organization Satisfaction Entrepreneur Screening 104

Startup Professionals Musings

FEBRUARY 26, 2021

Write down your top 5 core values and review them often. Since business is generally not rocket science, relationships with peers, partners, and customers are often more important than skills. Take satisfaction from wins to balance against setbacks. Pressure and emotion in business is often an indication of core value conflicts.

Coach 137

Coach Training Satisfaction Mentor 137

Startup Professionals Musings

JUNE 27, 2016

The challenge is not to let success come without personal satisfaction, or at the expense of the ones you love. Write down your goals, and then take ownership to make them happen and feel the satisfaction. Successfully recovering from problems should be a key source of satisfaction. A motivated team is a successful one.

Satisfaction 71

Satisfaction Startup Entrepreneur Writing 71

Startup Professionals Musings

JULY 30, 2022

If you can explain the problem to a mentor, or even write it down, you will more likely get to the root cause quickly, and avoid emotional and blame-infused responses. Listen to your customers to arrive at acceptable and marketable solutions. Verbalize the problem to fully understand it and why it’s occurring.

Startup 135

Startup Mentor Entrepreneur Technical Review 135

Startup Professionals Musings

AUGUST 14, 2023

Both ends of this spectrum fail to bring long-term satisfaction or success. Write it down, make it specific, expressive, yet succinct and jargon-free. The challenge of every business is to create a win-win relationship between business owners, partners, team members, customers, and the community at large.

Framework 95

Framework Customer Custom Tips 95

Startup Professionals Musings

JULY 22, 2012

No name, picture, address, or business history only convinces customers that you are hiding, located in an un-trustable country, or don’t have a clue. Publish a regular blog, contribute to relevant social networks, and write a “white paper” on your technology. Follow-up for customer satisfaction. They will exit quickly.

Search Engine Optimization 96

Search Engine Optimization Entrepreneur Sites Advertising 96

Startup Professionals Musings

AUGUST 8, 2014

Customer-facing services, like call centers, should rarely be outsourced. You cant isolate your customers from language idiosyncrasies and empowerment issues, per reduced customer satisfaction highlighted a while back by the Wall Street Journal. Look at internal services versus external services. Marty Zwilling.

Outsource Development 95

Outsource Development Outsource Offshore Software Review 95

Startup Professionals Musings

FEBRUARY 27, 2019

Today, customers and future managers put a higher value on relationships, and expect to know you from industry conferences, social media, or recommendations from peers. As a business, you should always be looking for your next customer, as well as satisfying your current one. Walk away from a bad role or customer.

Startup 98

Startup Outsource Development Competition Social Media 98

Startup Professionals Musings

OCTOBER 26, 2015

Investors, customers and partners follow entrepreneurs who are honest and caring. Now you know how the market has changed, what new customers are not looking for or where competitors are not so vulnerable. Write these down, and build a new plan which capitalizes on every insight. New levels of business acumen for startups.

Entrepreneur 99

Entrepreneur Satisfaction Metrics Startup 99

Startup Professionals Musings

OCTOBER 2, 2015

Write every check personally, rather than relying on a bookkeeper or administrative help. Don’t allow your startup to “fail by success,” meaning too many orders delivered and inventory required for big customers, before their long payment cycle kicks in. Managing cash-flow must be the number one priority of every entrepreneur.

Startup 105

Startup Entrepreneur Marketing Satisfaction 105

Startup Professionals Musings

DECEMBER 5, 2018

In this age of constant change, I usually find myself writing about what has changed. Customers and peers still expect follow-up and timeliness. Businesses grow based on customers served. There is no simple formula for delighting customers, and anticipating the next business challenge.

Customer 90

Customer Custom Social Media Satisfaction 90

Startup Professionals Musings

DECEMBER 5, 2010

No name, picture, address, or business history only convinces customers that you are hiding, located in an untrustable country, or don’t have a clue. Publish a daily blog, contribute to relevant social networks, and write a “white paper” on your technology. Follow-up for customer satisfaction. They will exit quickly.

Tips 92

Tips Search Engine Optimization Startup Advertising 92

Startup Professionals Musings

SEPTEMBER 2, 2018

For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. Even artisan-based services, like graphic design and writing good ad copy, have innovative processes and principles. Customers can touch and see a great product, but services are a bit ethereal.

Services 72

Services Startup Training Writing 72

Startup Professionals Musings

JUNE 14, 2021

Unfortunately the comments you don’t hear from customers, business partners, and peer leaders are the ones that do you the most damage. Evidence continues to mount that companies with trusted leaders, such as Zappos , tend to outperform others in financial results, as well as team satisfaction, by as much as three to one.

Social Media 101

Social Media Examples Satisfaction Media 101

Startup Professionals Musings

MARCH 10, 2017

If you isolate a task that makes you uncomfortable, like doing employee performance reviews, and then gradually visualize yourself writing a few notes on their results, over time your mind’s attitude toward the dreaded task will be reshaped. The little satisfactions can sometimes mean a lot. Take small actions. Solve small problems.

Writing 84

Writing Startup Satisfaction Entrepreneur 84

Startup Professionals Musings

AUGUST 25, 2023

These are necessary to attract customers, investors, and give you a line of defense with competitors. Even if your plan seems simple and intuitively obvious to you, writing it down and having it reviewed by experienced friends will moderate your passion and assure you that all key elements are addressed.

Social Media 98

Social Media Metrics Media Tool 98

Startup Professionals Musings

JULY 10, 2013

Let me assure you, every startup faces more challenges than any other business – unproven product, new processes, new management, and unpredictable customers. As I’m writing this, I’m thinking that these points are so obvious that they don’t need to be reiterated here. This is not the place for downers. Marty Zwilling.

Startup 101

Startup Mentor Satisfaction Writing 101

Startup Professionals Musings

JUNE 7, 2012

Let me assure you, every startup faces more challenges than any other business – unproven product, new processes, new management, and unpredictable customers. As I’m writing this, I’m thinking that these points are so obvious that they don’t need to be reiterated here. This is not the place for downers. Marty Zwilling.

Entrepreneur 97

Entrepreneur Startup Mentor Satisfaction 97

Startup Professionals Musings

MAY 6, 2015

If you can explain the problem to a mentor, or even write it down, you will more likely get to the root cause quickly, and avoid emotional and blame-infused responses. Listen to your customers to arrive at acceptable and marketable solutions. Verbalize the problem to fully understand it and why it’s occurring.

Mentor 105

Mentor Entrepreneur Technical Review Satisfaction 105

Startup Professionals Musings

AUGUST 17, 2016

For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. Even artisan-based services, like graphic design and writing good ad copy, have innovative processes and principles. Customers can touch and see a great product, but services are a bit ethereal.

Services 61

Services Startup Training Writing 61

Startup Professionals Musings

MARCH 28, 2014

If you can explain the problem to a mentor, or even write it down, you will more likely get to the root cause quickly, and avoid emotional and blame-infused responses. Listen to your customers to arrive at acceptable and marketable solutions. Verbalize the problem to fully understand it and why it’s occurring.

Entrepreneur 102

Entrepreneur Mentor Technical Review Satisfaction 102

Startup Professionals Musings

MARCH 2, 2011

Let me assure you, every startup faces more challenges than any other business – unproven product, new processes, new management, and unpredictable customers. As I’m writing this, I’m thinking that these points are so obvious that they don’t need to be reiterated here. This is not the place for downers. Marty Zwilling.

Startup 84

Startup Mentor Satisfaction Writing 84

Startup Professionals Musings

FEBRUARY 13, 2019

Let me assure you, every startup faces more challenges than any other business – unproven product, new processes, new management, and unpredictable customers. As I’m writing this, I’m thinking that these points are so obvious that they don’t need to be reiterated here. This is not the place for downers. Marty Zwilling.

Startup 82

Startup Mentor Satisfaction Writing 82