Both Sides of the Table

APRIL 8, 2010

That’s why I started the Sales & Marketing Series and at one point I will do a bunch of posts on the sales methodology we developed at my first company called PUCCKA. In life I’ve found it useful to have little frameworks to try and interpret the world through. Journeymen don’t do “leap of faith.&#

Startup 350

Startup Sales Framework Organization 350

Eric Greenspan

NOVEMBER 18, 2009

That type of thinking is dated, archaic, and doesn’t really address the root of how mind-blowing customer service is developed. A simple formula really; pay attention to the details, educate and appreciate the customer, and go the extra mile. Well begin by eliminating that concept out of your mind. Contributions by Marian Greenspan.

Customer 100

Customer Custom Services Framework 100

Eric Greenspan

NOVEMBER 18, 2009

That type of thinking is dated, archaic, and doesn’t really address the root of how mind-blowing customer service is developed. A simple formula really; pay attention to the details, educate and appreciate the customer, and go the extra mile. Well begin by eliminating that concept out of your mind. Contributions by Marian Greenspan.

Customer 100

Customer Custom Services Framework 100

Startup Professionals Musings

SEPTEMBER 1, 2012

They outline the following framework for emerging firms, as well as large multinationals, to help build an optimal growth strategy for your company: Evaluate internal development versus external sourcing. The initiator funds the innovators’ development activities and gives them the flexibility to work independently.

CTO Hire 91

CTO Hire Startup Outsource Development Resource 91

socalTECH

MAY 18, 2009

And, haven't some folks been trying to educate people about the market for awhile? We have some very good competitors--EchoSign and DocuSign are the two bigs ones, and are both venture funded--who have spent a lot of money educating the market. That's a good thing for us, because of the legal issues--it's been a lot of education.

Outsource Development 100

Outsource Development Santa Barbara Education SaaS 100

Both Sides of the Table

SEPTEMBER 8, 2009

I told people privately my perfect spec: computer science undergrad from MIT (or any other great school), 2-years at McKinsey but no more than that (I love the analytical framework that the top strategy consulting firms provide. My first job after college was as a developer at Andersen Consulting. I installed Windows 3.1

Startup 337

Startup Venture Capital Study Course 337

Tech.Co

MARCH 1, 2018

This biotech company developed Xplore-PATHO as a service to test samples for the presence of pathogens – everything from bacteria and DNA virus to parasites and fungus – in a single test. The company also educates people about their rights on capture data when interacting with law enforcement. DatavizVR (Austin, TX).

Startup 79

Startup Mentor Platform Help 79

SoCal Delicious

JANUARY 9, 2014

Simon Sinek’s Golden Circle framework “People don’t buy what you do, they buy why you do it” Simon Sinek If your customers believe in your mission, then they’ll warm to you and listen to what you offer and how. He points out that most buying decisions are based on emotion, rather than logic. This is where the Golden Circle comes in.

Startup 78

Startup Design Customer Custom 78