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Startups Today Need Anticipatory Customer Service

Startup Professionals Musings

Customer service has always been reactionary, meaning someone to wake up and answer website email requests. Great startups are getting ahead of the game with “anticipatory customer service,” like providing smart phone access to product and account data to head off complaints. Self-service needs to have escape hatches.

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SPONSOR POST: Find jobs at socalTECH.com

socalTECH

Looking for a high tech job in Southern California? Despite the economy, Southern California's high tech job outlook is better than it has ever been, with hundreds of open positions and many companies eagerly seeking high tech talent. Tech Lead Adserving Engineer , Santa Monica, Adconion Media Group.

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SPONSOR POST: Southern California Technology Firms Are Hiring

socalTECH

Southern California technology companies are hiring aggressively, and the high tech job outlook is better than it has ever been, with hundreds of open positions and many companies eagerly seeking high tech talent. Senior Web Developer , Malibu Dun & Bradstreet Credibility Corp. per month monthly membership.

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Local Companies Support Movember

socalTECH

A number of local, high tech companies are putting their efforts behind Movember , a charity which helps raise funding and awareness for men's health, and particularly prostate cancer. READ MORE>>.

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7 Rules for Savvy Customer Service Required Today

Startup Professionals Musings

Customer service has always been reactionary, meaning someone has to wake up and answer website email requests. Great startups are getting ahead of the game with “anticipatory customer service,” like providing smart phone access to product and account data to head off complaints. This exemplary customer service is just savvy marketing.

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White House Targets Tech Training, Jobs In LA With TechHire

socalTECH

The consortium is led by Los Angeles City College, Santa Monica College, and Pasadena Community College, and also includes partnerships with the, Los Angeles County Workforce Investment Board, Los Angeles Area Chamber of Commerce''s Bixel-Exchange, Amazon Web Services, and JP Morgan Chase.

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Reflections on 2020: Harrison Tang, Spokeo

socalTECH

Every year, we feature the year end reflections of founders, CEOs, investors, and others in Southern California's high tech community. We had a soft launch to test our new identity protection & identity management features to complement our core people search service in 2020. Today, we have Harrison Tang , the CEO of.