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ServiceNow Wins University Customer

socalTECH

According to ServiceNow, the university is using its software-as-a-service for helping to consolidate multiple IT systems, and provide IT self service to faculty, staff, and students. ServiceNow''s enterprise IT automation software is used for managing IT incidents, change management, configuration, knowledge base, and other IT services.

Customer 153
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ProProfs Buys HelpIQ

socalTECH

Los Angeles-based ProProfs , a developer of online quiz, tools, learning, and other software, has acquired knowledge base software developer HelpIQ , according to the company. HelpIQ develops cloud-based software for managing online documentation and help, and is used to create online knowledge bases.

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HappyFox Launches AI Bot For Slack

socalTECH

Irvine-based HappyFox, a developer of help desk software, says it has launched a new artificial intelligence software, HappyFox Assist AI. The company said the new software helps provide automatic resolution of repetitive questions to IT and HR teams from within Slack. Shalin Jain is the founder and CEO of HappyFox.

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How Kaleo Is Tackling Enterprise Knowledge Sharing

socalTECH

We've created an easy process for big companies to build a living knowledge base. This is not the traditional knowledge management, instead, we've created something lightweight. How has it been building an enterprise software company in Southern California?

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Ghost appears with new funding, marketplace to match buyers with unsold products

TechCrunch LA

to develop some sweet inventory-planning software. The founder pair said they wanted to work with her because of her knowledge base of B2B marketplaces and experience in scaling this type of business. Syrup Tech bags $6.3M The company has about 20 job openings in the areas of full-stack engineers, data analysts and data science.

Product 191
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6 Reasons That Managers Still Add Value In Business

Startup Professionals Musings

Modern Internet communication and video meeting software have given new scope and immediacy to communal work efforts and customer feedback. In today’s knowledge-based and highly competitive environment, strategic leadership and company direction can still most quickly be decided and executed in a hierarchical organization.

Outsource 133
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What SAAS Companies Need to Know About Network Management?

Tech Zulu Event

In a world that is becoming increasingly knowledge-based, products are becoming highly digitized. We’ve even created an acronym for these kinds of services: software as a service (SAAS). Usually, a company provides subscription based access to subscribers allowing these subscribers to use software in the cloud.

SaaS 67