InfoChachkie

AUGUST 22, 2016

The Most Important Metric. Near the conclusion of our discussion, I asked each CEO to name any non-obvious metrics by which they guide their businesses. Sure You Track Satisfaction, But Whose Success Are You Monitoring? These teams gauge customer satisfaction by tracking net promoter scores, customer churn, renewal rates, etc.

Customer 100

Customer Custom Cornerstone OnDemand Metrics 100

Startup Professionals Musings

MARCH 10, 2023

I’m not suggesting that you model your startup after the complex corporate organizations you hated in your last job, but there are at least eight key functions and activities that every investor expects to find in a startup proposal with any real potential to change the world. Marketing, sales, support, and service operations.

Outsource Development 115

Outsource Development Startup Competition Ideas 115

Startup Professionals Musings

MARCH 12, 2017

There are many ‘experts’ out there telling you how to do it, or even offering their services. But very few are talking about how to measure your results and return on investment (ROI), and the right metrics for optimizing your marketing environment. Social media is the realm of public opinion and customer conversations.

Social Media 69

Social Media Media Metrics Satisfaction 69

Startup Professionals Musings

OCTOBER 3, 2016

Sets goals and milestones, with metrics to track progress. They define metrics for each goal, and diligently track themselves against these metrics. Affirming and rewarding team members for key actions creates more momentum, commitment, and satisfaction. Tie executive titles and organizations to business roles.

Entrepreneur 106

Entrepreneur Satisfaction Metrics Ideas 106

Startup Professionals Musings

MAY 5, 2013

There are many ‘experts’ out there telling you how to do it, or even offering their services. But very few are talking about how to measure your results, and the right metrics for optimizing your marketing environment. Measure to see if you have an increase in revenue, a lowering of costs, and improvement in customer satisfaction.

Social Media 102

Social Media Media Entrepreneur Metrics 102

Startup Professionals Musings

AUGUST 27, 2023

Measure progress through metrics on sales, revenue, and penetration. Seek customer feedback on ways to improve value and satisfaction. Remember that customer experience is much more than just customer service, because it encompasses all the customer touch points with your company. Assure team members are always fully engaged.

Customer 91

Customer Custom Marketing Startup 91

Startup Professionals Musings

JULY 15, 2020

In most businesses, this means selling something, and proving that your product or service has value. Implement the key business metrices you will live by. Identify the three most important metrics your business must hit every week to achieve growth goals. Don’t delegate this cash management stage to anyone else in the business.

Metrics 140

Metrics Entrepreneur Coach Satisfaction 140

Startup Professionals Musings

APRIL 28, 2021

No matter how passionately you believe that everyone needs one, and positive feedback from friends and early adopters (false positives), before you invest in scaling the business, make sure you set and meet good metrics in cost of customer acquisition, recurring sales, and margin. A growing team needs skilled managers and an HR organization.

Technical Review 131

Technical Review Case Study Mentor Software Review 131

Startup Professionals Musings

JUNE 7, 2020

I’m not suggesting that you model your startup after the complex corporate organizations you hated in your last job, but there are at least eight key functions and activities that every investor expects to find in a startup proposal with any real potential to change the world. Marketing, sales, support, and service operations.

Entrepreneur 131

Entrepreneur Outsource Development Startup Competition 131

TechEmpower

OCTOBER 9, 2023

With Generative AI and LLMs, new avenues for improving operational efficiency and user satisfaction are emerging every day. Content Recommendations in Streaming Services While many streaming platforms suggest content based on viewing history, LLMs have the power to significantly elevate this experience.

Generative AI 346

Generative AI Artificial Inteligence Tool Knowledge Base 346

Startup Professionals Musings

DECEMBER 27, 2019

They present a convincing story that every entrepreneur has the same potential, but most get sidetracked and bogged down by their technology, competitors, and internal organization. Incorporate AI-powered data and metrics systems. Your future satisfaction and success likely depends on your answer.

Marketing 123

Marketing Technical Review Customer Custom 123

Startup Professionals Musings

DECEMBER 30, 2016

Most people have heard of Foursquare for local nightlife and Airbnb for rooms, but other nationally recognized sources for local services are still hard to find, including social media, local news, advertising, and event calendars. I still hear often the dream of a free service to users, supported by advertising, per the Facebook model.

Advertising 63

Advertising Content Social Media Satisfaction 63

Startup Professionals Musings

JUNE 24, 2013

Ann outlines six fundamental principles that are key to building this culture, or changing an existing culture to improve financial return, customer satisfaction, and employee performance: You can’t force culture, you can only create environment. Your organization will get out of values only what they are willing to put into them.

Startup 100

Startup Customer Custom Social Network 100

Startup Professionals Musings

SEPTEMBER 6, 2014

Ann outlines six fundamental principles that are key to building this culture, or changing an existing culture to improve financial return, customer satisfaction, and employee performance: You can’t force culture, you can only create environment. Your organization will get out of values only what they are willing to put into them.

Startup 101

Startup Tips Education Customer 101

Startup Professionals Musings

MAY 24, 2015

I’m not suggesting that you model your startup after the complex corporate organizations you hated in your last job, but there are at least eight key functions and activities that every investor expects to find in a startup proposal with any real potential to change the world. Marketing, sales, support, and service operations.

Outsource Development 99

Outsource Development Startup Competition Ideas 99

Startup Professionals Musings

OCTOBER 2, 2015

Innovative products and services always take longer to develop than anticipated, and quality problems pop up where least expected. Delivery and cost milestones are missed, which derail marketing and rollout plans, de-motivate the supporting organizations, and drive costs into worst-case scenarios. The solution fails to come together.

Startup 105

Startup Entrepreneur Marketing Satisfaction 105

Startup Professionals Musings

MAY 20, 2012

Ann outlines six fundamental principles that are key to building this culture, or changing an existing culture to improve financial return, customer satisfaction, and employee performance: You can’t force culture, you can only create environment. Your organization will get out of values only what they are willing to put into them.

Startup 100

Startup Customer Custom Social Network 100

Startup Professionals Musings

MAY 28, 2016

I’m not suggesting that you model your startup after the complex corporate organizations you hated in your last job, but there are at least eight key functions and activities that every investor expects to find in a startup proposal with any real potential to change the world. Marketing, sales, support, and service operations.

Ideas 62

Ideas Outsource Development Startup Competition 62

Startup Professionals Musings

FEBRUARY 27, 2011

Ann outlines six fundamental principles that are key to building this culture, or changing an existing culture to improve financial return, customer satisfaction, and employee performance: You can’t force culture, you can only create environment. Your organization will get out of values only what they are willing to put into them.

Startup 92

Startup Customer Custom Social Network 92

InfoChachkie

JANUARY 16, 2018

It’s usually a spreadsheet or PowerPoint (deck) of the upcoming changes to a product or service. We have customers from so many different industries like software, financial services, healthcare, and media. Another risk with taking capital is that we would grow the organization quickly and sales might lag behind expenses.

Venture Capital 115

Venture Capital Entrepreneur Santa Barbara SaaS 115