Berkonomics

MAY 18, 2017

If you have been following the last several weeks of these postings, then now we’re getting organized. The structure combined the listing of the goal with a series of strategies and then tactics, each designed to support each other, each measurable and made public throughout the organization. What is a strategy?

Organization 275

Organization Metrics Demand Resource 275

Startup Professionals Musings

OCTOBER 11, 2010

There are many ‘experts’ out there telling you how to do it, or even offering their services. But very few are talking about how to measure your results, and the right metrics for optimizing your marketing environment. Tags: business growth entrepreneur startup social metrics. Get attention and reach your audience.

Social Media 84

Social Media Metrics Media Satisfaction 84

Both Sides of the Table

JULY 21, 2014

” Case studies get done with ebullient CEO’s espousing the benefits of said software even though their organization was barely using the product. Every consultant was pitching a process for reinventing your organization through BI. Have an in-house professional services team that implements your software.

Marketing 354

Marketing Case Study Metrics Sales 354

Startup Professionals Musings

MARCH 9, 2019

There are many ‘experts’ out there telling you how to do it, or even offering their services. But very few are talking about how to measure your results and return on investment (ROI), and the right metrics for optimizing your marketing environment. Social media is the realm of public opinion and customer conversations.

Social Media 98

Social Media Media Metrics Satisfaction 98

Startup Professionals Musings

NOVEMBER 21, 2021

Start with defining and publishing innovation goals at the company level, and then ask for specific objectives from every organization. Decide what to measure and create metrics. In a large organization, online surveys and questionnaires are helpful. Frame the way you want to change the world, and make it about the customer.

Develop 135

Develop Development Startup Metrics 135

Startup Professionals Musings

MAY 30, 2022

Early-stage entrepreneurs rightly keep their focus on creating an innovative product or service. Managing business growth is more than metrics. You can hire the best salespeople, have great products and define good metrics, but without decisive and innovative managers, the sales organization will not reach its full potential.

Sales 147

Sales Metrics Guide Startup 147

Startup Professionals Musings

DECEMBER 12, 2022

As a business advisor, I have too often seen technical entrepreneurs get a product or service off the ground with ease, but then struggle mightily when their business reaches a couple of million in annual sales, or the employee count grows beyond a handful. Implement metrics and set objectives for every organization.

Startup 137

Startup Training Entrepreneur Organization 137

Startup Professionals Musings

MARCH 5, 2023

Managing marketing metrics and the sales pipeline. Effective marketing requires converting ideas to real content, creating programs to educate channels, and managing metrics to see what works and what needs to change. Lack of follow-up after a sale can cost you more customers than poor service or poor quality. Marty Zwilling

Startup 155

Startup Ideas IBM IBM 155

Both Sides of the Table

SEPTEMBER 10, 2021

How our VC Firms Like Ours Organizing to Meet the Challenges? But we also organize ourselves around practice areas and have done for the past 7 years and these include: SaaS, Cyber Security, FinTech, Computer Vision, Sustainability, Healthcare, Marketplace businesses, Video Games? dot-com bonanza. just to name a few!

Venture Capital 471

Venture Capital Writing Invest Pricing 471

Berkonomics

MAY 20, 2021

So, this issue becomes one to be dealt with by every manager at every level of your organization. Most often it is the time of the chief architect of the product or service you provide, or of the best developers of that product. The flip side of efficient time management. There are many ways to fall into this trap.

Resource 156

Resource Outsource Development Metrics Customer 156

Startup Professionals Musings

DECEMBER 22, 2021

Too many businesses I know still see customer service as a burden, rather than an opportunity to gain loyalty and advocacy. Your goal must be to make every aspect of a customer interaction a joy to both you and them, starting from the shopping experience, to the sales close, to delivery and service.

Customer 114

Customer Custom Satisfaction Metrics 114

Startup Professionals Musings

NOVEMBER 7, 2011

Most then add customer service at the rollout, but very few really understand what it means to be truly customer centric, and even fewer really achieve it. Customer centricity is far more than providing excellent customer service, although that’s a step in the right direction. Focus on individual customer value.

Customer 90

Customer Custom Services Pricing 90

Startup Professionals Musings

NOVEMBER 2, 2022

Even non-profits need revenue to cover their costs, and continue to provide services. Use metrics to measure results of marketing initiatives. Strategically, you need a plan to survive through organic growth, with outside funding to effectively accelerate scaling. Find a strategic partner to accelerate growth.

Resource 121

Resource Metrics Entrepreneur Customer 121

Startup Professionals Musings

FEBRUARY 12, 2022

It starts at the top with the founder and CEO, but has to extend quickly to the bottom of the organization. Every organization needs to have specific mechanisms in place to facilitate change, including regular effective communication, reward systems that reinforce desired change behavior, and accountability for results.

Startup 116

Startup Training Statistics Summary 116

InfoChachkie

AUGUST 22, 2016

The Most Important Metric. Near the conclusion of our discussion, I asked each CEO to name any non-obvious metrics by which they guide their businesses. However, these metrics measure your company’s success, not that of your customers. Such metrics will obviously differ. He started by stating, “We track customer success.”

Customer 100

Customer Custom Cornerstone OnDemand Metrics 100

Berkonomics

MAY 5, 2016

By far the most enjoyable for most of us is visionary leadership – the time we spend thinking ahead, creating new ideas for products or services, focusing on the big picture and how we can change the world with our creation. It must be the lifeblood of a company that is going to make a difference in an industry or the world.

Metrics 120

Metrics Ideas Conference Email 120

Startup Professionals Musings

MARCH 12, 2017

There are many ‘experts’ out there telling you how to do it, or even offering their services. But very few are talking about how to measure your results and return on investment (ROI), and the right metrics for optimizing your marketing environment. Social media is the realm of public opinion and customer conversations.

Social Media 69

Social Media Media Metrics Satisfaction 69

SoCal CTO

MAY 21, 2012

I was recently asked by an organization, "Tony, what topics can you cover?" Many of the factors are not obvious and include building mystery to drive margin, why boring B2B companies often win but are challenging in other ways, how bootstrapping wins, integrating metrics from the start and many other similar lessons.

CTO Hire 175

CTO Hire Startup Metrics eHarmony 175

Startup Professionals Musings

MARCH 10, 2023

I’m not suggesting that you model your startup after the complex corporate organizations you hated in your last job, but there are at least eight key functions and activities that every investor expects to find in a startup proposal with any real potential to change the world. Marketing, sales, support, and service operations.

Outsource Development 115

Outsource Development Startup Competition Ideas 115

Startup Professionals Musings

MAY 5, 2013

There are many ‘experts’ out there telling you how to do it, or even offering their services. But very few are talking about how to measure your results, and the right metrics for optimizing your marketing environment. entrepreneur goals startup metrics social media' Get attention and reach your audience. Project the future.

Social Media 102

Social Media Media Entrepreneur Metrics 102

Startup Professionals Musings

MARCH 15, 2020

As a business advisor, I have too often seen technical entrepreneurs get a product or service off the ground with ease, but then struggle mightily when their business reaches a couple of million in annual sales, or the employee count grows beyond a handful. Implement metrics and set objectives for every organization.

Startup 125

Startup Training Entrepreneur Organization 125

socalTECH

MAY 17, 2019

For today's interview, we sat down and spoke with David Loo , the founder and CEO of Perspectium (www.perspectium.com), a startup which is developing service management applications designed to help connect different, enterprise service management software products together. Perspectium recently raised a funding round from TVC Capital.

SaaS 113

SaaS Startup Customer Custom 113

Startup Professionals Musings

FEBRUARY 11, 2019

Start with defining and publishing innovation goals at the company level, and then ask for specific objectives from every organization. Decide what to measure and create metrics. In a large organization, online surveys and questionnaires are helpful. Frame the way you want to change the world, and make it about the customer.

Startup 97

Startup Metrics Competition Organization 97

socalTECH

AUGUST 30, 2017

Santa Monica-based Gigmor (www.gigmor.com) is an online marketplace for musicians, and recently expanded beyond connecting musicians with each other, to connecting musicians with venues, club organizers, and others. What is Gigmor? David Baird: We're a live music marketplace. We did not start from scratch on that side, either. READ MORE>>.

Startup 150

Startup Metrics Offshore Sites 150

Startup Professionals Musings

JUNE 5, 2019

With the advent of instant communication and social media, customer service starts at the first hint of interest by you, and never ends for repeat customers. For example, the days are gone when simply replacing a purchase or giving your money back was considered premium service. Technology enhances experience, not impedes it.

Customer 84

Customer Custom Company Companies 84

Startup Professionals Musings

JANUARY 25, 2023

For example, only a few people today still think of Amazon as an online provider of books and related goods, now that they have exploded their business world-wide into every product arena, added web services (AWS), television and film production (Metro-Goldwyn-Mayer), a bricks-and-mortar grocery chain (Whole Foods), and more.

Outsource Development 140

Outsource Development Outsource Startup Metrics 140

Startup Professionals Musings

OCTOBER 20, 2023

The first ones address trends that I see in the market today, while the rest are meant to force you to be proactive in managing your own team and organization to anticipate the level of change I’m sure you will face ahead. Put operational systems and metrics in place early. Enlist industry leaders and influencers as proponents.

Marketing 116

Marketing Resource Training Startup 116

Startup Professionals Musings

NOVEMBER 29, 2021

If you want to build and maintain a creative culture in your organization, you need to make sure your operation is guided by these seven critical strategies: Fuel passion. Many businesses give lip service to their celebration of innovation, but punish, rather than reward, risk-taking and creativity. Celebrate ideas.

Competition 135

Competition Netflix Ideas Metrics 135

Startup Professionals Musings

JUNE 21, 2023

To succeed in business, every passion and purpose has to be translated into real products, services, customers, and impact on the community. These must be managed by metrics to allow you to gauge progress, recognize successes, and keep constituents motivated along the way.

Satisfaction 114

Satisfaction Customer Custom Social Media 114

Startup Professionals Musings

JULY 15, 2020

In most businesses, this means selling something, and proving that your product or service has value. Implement the key business metrices you will live by. Identify the three most important metrics your business must hit every week to achieve growth goals. Don’t delegate this cash management stage to anyone else in the business.

Metrics 140

Metrics Entrepreneur Coach Satisfaction 140

Startup Professionals Musings

AUGUST 10, 2022

A strong vision and deep insight may get your business off the ground, but long-term success requires constant data analysis, metrics, and attention to your customer feedback. Today, customer loyalty is based on the “ total customer experience ,” as opposed to price or service alone. Pay attention to all.

Mentor 133

Mentor Startup Customer Custom 133

Startup Professionals Musings

JUNE 5, 2020

Managing marketing metrics and the sales pipeline. Effective marketing requires converting ideas to real content, creating programs to educate channels, and managing metrics to see what works and what needs to change. Lack of follow-up after a sale can cost you more customers than poor service or poor quality. Marty Zwilling.

Ideas 122

Ideas Entrepreneur Startup IBM 122

socalTECH

DECEMBER 27, 2017

This means organizations will require new and different external research to understand what tools they must provide in order to help their members make progress. In several cases, Association CEO’s are assessing strategies, products, & services as for profit executives do at global enterprises. Jobs to Be Done” Approach.

Research 140

Research Organization Help Product 140

Startup Professionals Musings

FEBRUARY 8, 2020

Even non-profits need revenue to cover their costs, and continue to provide services. Use metrics to measure results of marketing initiatives. Strategically, you need a plan to survive through organic growth, with outside funding to effectively accelerate scaling. Find a strategic partner to accelerate growth.

Entrepreneur 129

Entrepreneur Resource Metrics Customer 129

Startup Professionals Musings

APRIL 7, 2021

That means keeping all the players and all the organizations centered on what matters amid the crosscurrents of change. Re-evaluate processes as they are today and set metrics to better represent the new sales, operational, and service needs. There are several key principles to follow along these lines: Move slow, fast, faster.

Social Media 143

Social Media Startup Framework Course 143

Startup Professionals Musings

SEPTEMBER 1, 2019

Early-stage entrepreneurs rightly keep their focus on creating an innovative product or service. Managing business growth is more than metrics. You can hire the best salespeople, have great products and define good metrics, but without decisive and innovative managers, the sales organization will not reach its full potential.

Startup 97

Startup Sales Metrics Guide 97

Startup Professionals Musings

JULY 26, 2021

Well-articulated goals and metrics. Always strive to increase your lead, and while competitors scramble to catch you, unleash your next breakthrough product, service, or promotion. No organization, large or small, can manage more than five goals and priorities without becoming unfocused and ineffective.

Startup 154

Startup Resource Entrepreneur Metrics 154