socalTECH

MARCH 19, 2013

The new service lets users create their own database of customers, and send SMS and MMS messages and run marketing campaigns. The company said the new product includes reporting tools and metrics to track marketing programs.

Mogreet 236

Mogreet Mobile Marketing Metrics 236

Startup Professionals Musings

DECEMBER 13, 2019

Some chaos is normal in every new business, but many wait far too long before they install metrics based on “best practices,” and fail to attack obvious bottlenecks with a vengeance. People with the wrong tools or no training. Outsourcing services that could be done in-house. Use multiple small orders at first.

Outsource Development 122

Outsource Development Outsource Metrics Technical Review 122

Startup Professionals Musings

OCTOBER 11, 2010

There are many ‘experts’ out there telling you how to do it, or even offering their services. But very few are talking about how to measure your results, and the right metrics for optimizing your marketing environment. The tools to help you with all these actions are still evolving. Get attention and reach your audience.

Social Media 84

Social Media Metrics Media Satisfaction 84

Startup Professionals Musings

JUNE 23, 2021

For example, I commonly see metrics to keep track of revenue per employee, overtime, and absenteeism, but I don’t often see measures of overall customer satisfaction with individual employees. Provide training, tools, and required decision authority. Incentives should be a combination of metrics and recognition to highlight results.

Customer 147

Customer Custom Technical Review Metrics 147

TechCrunch LA

DECEMBER 5, 2018

The former President of ExactTarget and later chief executive of Salesforce Marketing Cloud has made billions of dollars building products to help support customer service and now he’s back at it again with his latest venture MetaCX. If customers are doing the things i want them to be doing through my product.

Chief Technology Officer 145

Chief Technology Officer SaaS Metrics Customer 145

Startup Professionals Musings

SEPTEMBER 16, 2023

Years ago, it cost a million dollars for a new e-commerce site, one that you can now create for almost nothing with current tools and technology. Incorporating a business entity early through online services. Using new tools for recruiting key players and advisors. The cost of social media done well is low.

Entrepreneur 104

Entrepreneur Startup Social Media News 104

Startup Professionals Musings

MARCH 9, 2019

There are many ‘experts’ out there telling you how to do it, or even offering their services. But very few are talking about how to measure your results and return on investment (ROI), and the right metrics for optimizing your marketing environment. The tools to help you with all these actions are still evolving.

Social Media 98

Social Media Media Metrics Satisfaction 98

InfoChachkie

AUGUST 22, 2016

The Most Important Metric. Near the conclusion of our discussion, I asked each CEO to name any non-obvious metrics by which they guide their businesses. However, these metrics measure your company’s success, not that of your customers. Such metrics will obviously differ. He started by stating, “We track customer success.”

Customer 100

Customer Custom Cornerstone OnDemand Metrics 100

Startup Professionals Musings

MARCH 10, 2023

Products and services for a business need to be attuned to customer requirements, cost and quality tradeoffs, with milestones for pricing and completion. Formalize the use of tools and information technology. Marketing, sales, support, and service operations. Solution development and delivery.

Outsource Development 115

Outsource Development Startup Competition Ideas 115

Startup Professionals Musings

MAY 30, 2022

Early-stage entrepreneurs rightly keep their focus on creating an innovative product or service. These only come with the proper training, investment in tools, and focus on customer relationships. Managing business growth is more than metrics. Optimize the total customer experience.

Sales 147

Sales Metrics Guide Startup 147

Startup Professionals Musings

DECEMBER 22, 2021

Too many businesses I know still see customer service as a burden, rather than an opportunity to gain loyalty and advocacy. Your goal must be to make every aspect of a customer interaction a joy to both you and them, starting from the shopping experience, to the sales close, to delivery and service.

Customer 114

Customer Custom Satisfaction Metrics 114

TechCrunch LA

MARCH 19, 2021

It shows that some of the largest cities, with billion dollar budgets, will open their wallets to pay for the tools they need to get a better handle on how they’re contributing to the climate change that threatens their own citizens.

Los Angeles 192

Los Angeles Marketing Study Angel 192

Startup Professionals Musings

NOVEMBER 28, 2020

Years ago, it cost a million dollars for a new e-commerce site, one that you can now create for almost nothing with current tools and technology. Incorporating a business entity early through online services. Using new tools for recruiting key players and advisors. The cost of social media done well is low.

Tips 161

Tips Startup Social Media News 161

Startup Professionals Musings

MARCH 25, 2022

Proactive customer communication should be your first recourse, followed by cost and service concessions. Hire the best, and provide necessary training and tools. Too many busy business leaders I know take shortcuts in hiring, looking for a quick fill, assuming new employees can learn on the job, with minimal training and old tools.

Startup 134

Startup Training Tool Demand 134

socalTECH

JUNE 15, 2017

As revenue comes back from the platforms and services they've monetized that content on, we automate the disbursement of payments to everyone at the same time. Technology was changing the business and our jobs as agents and managers, and we needed to figure out how to leverage tools to create more opportunities.

Startup 140

Startup Content Metrics Platform 140

Startup Professionals Musings

JULY 4, 2021

Thus I am morphing the points here, with specific focus on the entrepreneur, who would never think of themselves in the context of automobile manufacturing: Offering too many products and services concurrently. Productive processes start with a plan, and end with metrics that measure value delivered. Defective products and services.

Startup 161

Startup Resource Training Entrepreneur 161

Startup Professionals Musings

JUNE 18, 2023

First you work in the kitchen for a while, learning some tools of the trade, experiment with a few recipes, and test on willing clients. You need a good cook, good marketing, and first-class service. Finally you create and document your recipe (business plan). not a solution looking for a problem) Be sure you have a great team.

Startup 112

Startup Coach Metrics Marketing 112

Startup Professionals Musings

JUNE 20, 2022

For example, if it’s getting harder to charge a price premium for the product you’re marketing, or others are offering your subscription service for free, it may be time to start thinking in a new box. Or you notice that your line of high quality tools is being undercut by cheap knockoffs manufactured in other countries.

eBook 111

eBook Metrics Examples Startup 111

socalTECH

MAY 17, 2019

For today's interview, we sat down and spoke with David Loo , the founder and CEO of Perspectium (www.perspectium.com), a startup which is developing service management applications designed to help connect different, enterprise service management software products together. Perspectium recently raised a funding round from TVC Capital.

SaaS 113

SaaS Startup Customer Custom 113

Startup Professionals Musings

OCTOBER 2, 2013

You can jump into social media with a poor brand definition, poorly focused content, unrealistic expectations of customer service, or be killed by malware or viruses. Assess social media relevance to your product or service. Find the right tools to analyze the ROI. ROI entrepreneur startup metrics social media business'

Social Media 101

Social Media Media Entrepreneur Metrics 101

Startup Professionals Musings

JUNE 7, 2020

Products and services for a business need to be attuned to customer requirements, cost and quality tradeoffs, with milestones for pricing and completion. Formalize the use of tools and information technology. Marketing, sales, support, and service operations. Solution development and delivery.

Entrepreneur 131

Entrepreneur Outsource Development Startup Competition 131

Startup Professionals Musings

APRIL 13, 2019

You can jump into social media with a poor brand definition, poorly focused content, unrealistic expectations of customer service, or be killed by malware or viruses. Assess social media relevance to your product or service. Find the right tools to analyze the ROI. Spend your time and money on other platforms.

Social Media 79

Social Media Media Invest Platform 79

Startup Professionals Musings

MARCH 12, 2017

There are many ‘experts’ out there telling you how to do it, or even offering their services. But very few are talking about how to measure your results and return on investment (ROI), and the right metrics for optimizing your marketing environment. The tools to help you with all these actions are still evolving.

Social Media 69

Social Media Media Metrics Satisfaction 69

Startup Professionals Musings

MARCH 4, 2019

In addition to quantifying the positives of the customer lifetime value metric, they address the mistakes that I see regularly in my business advisory service relative to assessing the value of customers and value, including the following: Failing to account for current customer status and stage.

Customer 85

Customer Custom Product Metrics 85

Startup Professionals Musings

MAY 5, 2013

There are many ‘experts’ out there telling you how to do it, or even offering their services. But very few are talking about how to measure your results, and the right metrics for optimizing your marketing environment. The tools to help you with all these actions are still evolving. Get attention and reach your audience.

Social Media 102

Social Media Media Entrepreneur Metrics 102

Startup Professionals Musings

SEPTEMBER 21, 2020

First you work in the kitchen for a while, learning some tools of the trade, experiment with a few recipes, and test on willing clients. You need a good cook, good marketing, and first-class service. Finally you create and document your recipe (business plan). not a solution looking for a problem) Be sure you have a great team.

Startup 156

Startup Coach Metrics Marketing 156

Startup Professionals Musings

AUGUST 27, 2023

Measure progress through metrics on sales, revenue, and penetration. Remember that customer experience is much more than just customer service, because it encompasses all the customer touch points with your company. Seek customer feedback on ways to improve value and satisfaction. Develop a mindset of improvement versus defense.

Customer 91

Customer Custom Marketing Startup 91

Startup Professionals Musings

MAY 4, 2020

After investigating these successes, I have isolated certain strategy elements which I now offer to you as expeditors of success in starting a new business, independent of the product or service you are offering, as well as the market segment you are targeting. Define success metrics, and measure progress regularly.

Startup 123

Startup Outsource Development Entrepreneur Outsource 123

Startup Professionals Musings

MAY 12, 2021

It’s easy to fall back on the generic message that your solution is easier to use, has more function, and comes with great service, but who looks twice at that message? A simple and inexpensive way to do this today is to add an interactive tool like LeadChat to your website. Build a marketing plan with deliverables and metrics.

Technical Advisors 154

Technical Advisors Tips Marketing Case Study 154

Startup Professionals Musings

JUNE 2, 2021

Simple metrics and your personal knowledge of the industry can’t keep up with all the relevant competitive forces. Amazon attracts third-party sellers with tools and processes that make then all winners in the marketplace. Create a team culture for personalized service. You need to be part of a larger ecosystem.

Competition 142

Competition Software Review Social Media Customer 142

Startup Professionals Musings

APRIL 9, 2017

You can jump into social media with a poor brand definition, poorly focused content, unrealistic expectations of customer service, or be killed by malware or viruses. Assess social media relevance to your product or service. Find the right tools to analyze the ROI. Spend your time and money on other platforms.

Social Media 66

Social Media Media Tips Platform 66

Startup Professionals Musings

SEPTEMBER 1, 2019

Early-stage entrepreneurs rightly keep their focus on creating an innovative product or service. These only come with the proper training, investment in tools, and focus on customer relationships. Managing business growth is more than metrics. Optimize the total customer experience.

Startup 97

Startup Sales Metrics Guide 97

Berkonomics

MAY 4, 2017

That’s how you would feel if you ran your company without a dashboard containing relevant metrics that drive your company. Email readers, continue here…] Metrics should be created by you and your managers to measure near real time progress for your enterprise.

Metrics 266

Metrics Screening Email Customer 266

Startup Professionals Musings

SEPTEMBER 20, 2019

For example, if it’s getting harder to charge a price premium for the product you’re marketing, or others are offering your subscription service for free, it may be time to start thinking in a new box. Or you notice that your line of high quality tools is being undercut by cheap knockoffs manufactured in other countries.

Entrepreneur 93

Entrepreneur eBook Metrics Examples 93

socalTECH

MAY 2, 2017

We spoke with Andrew about how the company pivoted from its original model after finding a huge amount of traction for its sales software and data, and its ability to guide brokers on the best practices for them to close more deals, which it is now offering as software-as-a-service. What is Digsy? My background is in commercial real estate.

Sales 145

Sales Startup Email Tool 145

socalTECH

AUGUST 28, 2017

Unlike Yelp and listings sites that are focused on user-generated reviews or things like that, we're really a portfolio sharing site, and a tool of professionals. Why do people come to PartySlate, and explain more on why they use your service? Don't be enamored with vanity metrics like for us, growth of photos.

Technical Advisors 100

Technical Advisors Technical Review Metrics Startup 100

Startup Professionals Musings

MARCH 8, 2017

You can jump into social media with a poor brand definition, poorly focused content, unrealistic expectations of customer service, or be killed by malware or viruses. Assess social media relevance to your product or service. Find the right tools to analyze the ROI.

Social Media 58

Social Media Media Platform Tool 58