Startup Professionals Musings

JUNE 5, 2017

Even the most diligent investors are often surprised by apparently solid business startups that fail, while others succeed, despite the odds. This is an emerging theme in the past decade as investors learn that customers assign more value and loyalty to business owners who display this attribute. Use active listening to learn the most.

Technical Review 60

Technical Review Startup Mentor Study 60

Startup Professionals Musings

JUNE 3, 2019

I continue to believe that most of the data gathering in the real world, and on the Internet, is done by businesses to help you find what you want, protect you, and improve your experience, rather than invade your privacy or scam you. There are others, like LifeLock , acquired in 2017 by Symantec for $2.3

Technical Review 78

Technical Review Symantec Social Network News 78

Xconomy

DECEMBER 28, 2017

ACM International Collegiate Programming Contest World Finals 2017. ICPC World Finals 2017, held in Rapid City. In 2017, it was in Rapid City, South Dakota. It was always sort of shocking to people, even on a national level, when they would hear [that Rapid City was hosting ICPC 2017],” Jensen said.

Coach 75

Coach Technical Review Carson Networking 75

Startup Professionals Musings

APRIL 7, 2017

But the reality is that sellers are no longer in charge of the customer buying process. Reports suggest that 90% of today’s shoppers skip marketing pitches, to research online before they buy, and over 50% check user reviews before making a decision. The best way to do this is with real customer interviews.

Search Engine Optimization 58

Search Engine Optimization Startup SEO Customer 58

Startup Professionals Musings

JANUARY 30, 2017

In fact, I can condense the sum of my business experiences into eight key disciplines: Start with a total and ongoing customer focus. Don’t assume anything until you have done market research and listened to real customers. Then assume the customers will change over time, so never stop listening.

Ideas 72

Ideas Startup Metrics Entrepreneur 72

socalTECH

SEPTEMBER 4, 2018

Customers heavily adopted in-person returns. We saw the steady stream of customers Nordstrom Rack was getting from HauteLook shoppers, and we realized that we could do that same thing with any retailer. Retailers provide a better customer experience, and they're also saving money. HauteLook saw that very quickly.

Training 100

Training Customer Custom Software Review 100

Startup Professionals Musings

MAY 15, 2017

Yet in this age of technology, many seem to favor tools and data to get the edge, or can’t find the time to talk to real people. Each time I mentor an entrepreneur, I learn new things about their technology, customers, and business domain. Regularly review progress and adjust focus (Review and Renewal).

Mentor 61

Mentor Technical Review LAMP Coach 61

Startup Professionals Musings

OCTOBER 20, 2017

Today, the move to digital technology is driving marketplace change at a seemingly ever-increasing rate. The pervasive Internet and mobile device access allows instant communication of new options, total sharing of customer experiences, and mass customization, on a world-wide scale. How tired are you feeling today?

Demand 54

Demand Technical Review Pricing Customer 54

Southern California Edison Blog

JANUARY 2, 2019

Customers are demanding denser coverage and higher speeds in expanding areas. T-Mobile and Sprint, for example, invested billions of dollars in 2017 to bring 5G service to customers in the US by 2019.¹. Review Wireless Backhaul Capabilities. The telecom industry is rapidly transforming. They aren’t the only ones.

Networking 45

Networking Demand Southern California .Net 45

Startup Professionals Musings

MARCH 31, 2017

The business leaders who create real technology paradigm shifts, or have changed the world of commerce, don’t advertise their failures, but they still feel them. They tried to make traffic signals intelligent way back in the early ‘70s, but found out that it takes more than technology to change government bureaucracies.

Social Media 63

Social Media Technical Review Entrepreneur Commerce 63

Startup Professionals Musings

JANUARY 27, 2017

Customer service has traditionally been a support function to respond to customer initiated requests, meaning someone waits for the phone to ring or for a website support request form. The old days of routing a customer to a single phone queue for any request will quickly kill any brand loyalty or advocate referral.

Customer 95

Customer Custom Services Technical Review 95

Xconomy

AUGUST 9, 2016

Apple’s iPhone 7 is due out next month. Customers who want to listen to music or podcasts on their iPhones will need to get Bluetooth earbuds or new headphones with Lightning connectors. The company might be planning something splashy for 2017, the 10th anniversary of the original iPhone. So, what’s going on inside Apple?

Software Review 40

Software Review Screening Design Mobile 40

Startup Professionals Musings

NOVEMBER 24, 2017

What neither group seems to fully comprehend is that retail needs to fundamentally change to succeed, far beyond the addition of an online component, to meet the experience expectations of today’s generation, an oversupplied global marketplace, and technology for instant pricing and distribution. Look outside for benchmarks.

Customer 52

Customer Custom Technical Review Summary 52

Both Sides of the Table

SEPTEMBER 19, 2017

So while not one single Latino actor, director, writer or producer was nominated for the major awards in 2017 and the last major acting Latina win was 10 years ago and acting Latino win was 27 years ago — audiences are craving content that resonates with their experiences. If you removed Latinos that would leave just 2.1 So is Herb a Genius?

Media 269

Media Content Course Technical Review 269