Startup Professionals Musings

MARCH 29, 2021

It started a few years ago with the advent of email satisfaction surveys after an online purchase, but now includes interactive Internet ads, as well as custom requests for input on the design of future products and influencers on social media. An advertiser that ran 15 experiments in a given year saw a 30% higher ad performance.

Customer 168

Customer Custom Marketing Social Media 168

Startup Professionals Musings

OCTOBER 11, 2013

Many startups and mature businesses have not yet adapted to the fact that customer satisfaction in this “always connected” age is more than product and service quality. But to engender loyalty, you have to be delivering a good experience and keep satisfaction high. Marketing-driven customer acquisition.

Customer 97

Customer Custom Satisfaction Social Media 97

Startup Professionals Musings

JANUARY 16, 2015

New business models that provide an ongoing revenue stream, or a secondary stream from advertising, raise your margins and can give you some additional satisfaction. In my experience, I have found that if entrepreneurs can sustain the inspiration, even the hard work becomes part of the fun and satisfaction, leading to success.

Satisfaction 101

Satisfaction Entrepreneur Customer Custom 101

Both Sides of the Table

FEBRUARY 7, 2011

From there most websites unfortunately don’t know what to really do with it so it basically just becomes a way to log you in and potentially allow advertisers to serve up more targeted (and therefore higher CPM) ads. Leverage a feedback platform like Get Satisfaction or UserVoice. Then iterate and improve based on feedback.

Startup 286

Startup Venture Capital Web Ideas 286

Berkonomics

NOVEMBER 24, 2016

Free advertising. Well, how about the satisfaction that – at least for some of our customers – we have achieved that lofty mission we set out to create way back when all this started. It takes work. And the reward will surprise you. Engaged customers spend more, generate higher margins, and become passionate influencers. High margins.

Customer 120

Customer Custom Satisfaction Pricing 120

Startup Professionals Musings

MAY 9, 2022

No more gamed employee satisfaction surveys. Highly engaged organizations have been shown to reduce staff turnover by 87 percent, improve performance by 20 percent, and increase customer satisfaction by at least 12 percent. Build relationships and stop surveying customers.

Customer 123

Customer Custom Services Training 123

Startup Professionals Musings

DECEMBER 3, 2021

Add a modest advertising presence. The presence of a few related advertisements can actually improve your site credibility, since most credible sites have them. Of course, too many or obnoxious advertisements are especially harmful to a site’s credibility. Follow-up for customer satisfaction.

Web 117

Web Search Engine Optimization eBook Advertising 117

Startup Professionals Musings

MAY 5, 2013

Jim Sterne, who has written many books on Internet advertising, marketing, and customer service, tackled this complex world of social media metrics in his book titled " Social Media Metrics." He suggests you begin with the “big three” business objectives of higher revenue, reduced costs, and improved customer satisfaction.

Social Media 102

Social Media Media Entrepreneur Metrics 102

Startup Professionals Musings

MARCH 9, 2019

Jim Sterne, who has written many books on Internet advertising, marketing, and customer service, tackled this complex world of social media metrics in a classic book titled simply " Social Media Metrics." Measuring message delivery in social media is a lot like measuring it in classic advertising, so classic metrics apply.

Social Media 98

Social Media Media Metrics Satisfaction 98

Startup Professionals Musings

AUGUST 20, 2013

Advertising presence. The presence of a few related advertisements can actually improve your site credibility, since most credible sites have them. Of course, too many or obnoxious advertisements are especially harmful to a site’s credibility. Follow-up for customer satisfaction. Join relevant business associations.

Search Engine Optimization 105

Search Engine Optimization Startup Advertising SEO 105

Startup Professionals Musings

APRIL 26, 2012

Jim Sterne, who has written six books on Internet advertising, marketing, and customer service, tackled this complex world of social media metrics in his book titled " Social Media Metrics." He suggests you begin with the “big three” business objectives of higher revenue, reduced costs, and improved customer satisfaction.

Social Media 98

Social Media Metrics Media Startup 98

Startup Professionals Musings

OCTOBER 9, 2020

Higher worker engagement and satisfaction. You can advertise your “greener” strategy, which today will get you greater customer loyalty and advocacy. Today you need that budget for market fluxuations, pandemics, and product updates. In addition, these staffing issues are a major drain on your own time.

Competition 168

Competition Startup Demand Training 168

Startup Professionals Musings

JANUARY 8, 2021

Train them fully, give them authority, make them accountable, and tie their pay to customer satisfaction. In the past, competitive advantage was all about economies of scale, advertising power, and service versus price. Make sure you know and communicate well exactly what you mean by high-quality service.

Startup 154

Startup Training Customer Custom 154

Startup Professionals Musings

APRIL 4, 2015

Many soon find that what you do in a personal context doesn’t necessarily translate to your business, and measuring business value is quite different from measuring personal satisfaction. Never “sell” or push out your message like conventional advertising. Prepare your staff to deliver on social media requirements.

Social Media 108

Social Media Media Startup Tips 108

Startup Professionals Musings

JULY 22, 2012

Advertising presence. The presence of a few related advertisements can actually improve your site credibility, since most credible sites have them. Of course, too many or obnoxious advertisements are especially harmful to a site’s credibility. Follow-up for customer satisfaction. Join relevant business associations.

Search Engine Optimization 96

Search Engine Optimization Entrepreneur Sites Advertising 96

Startup Professionals Musings

DECEMBER 5, 2010

Advertising presence. The presence of a few related advertisements can actually improve your site credibility, since most credible sites have them. Of course, too many or obnoxious advertisements are especially harmful to a site’s credibility. Follow-up for customer satisfaction. Join relevant business associations.

Tips 92

Tips Search Engine Optimization Startup Advertising 92

Startup Professionals Musings

DECEMBER 29, 2014

No more gamed employee satisfaction surveys. Highly engaged organizations have been shown to reduce staff turnover by 87%, improve performance by 20%, and increase customer satisfaction by at least 12%. That’s the brand you want, and it needs minimal focus on the logo and advertising to survive and out-perform your competition.

Customer 106

Customer Custom Training Satisfaction 106

Startup Professionals Musings

OCTOBER 11, 2010

Jim Sterne, who has written six books on Internet advertising, marketing, and customer service, tackled this complex world of social media metrics in his recent book titled " Social Media Metrics." He suggests you begin with the “big three” business objectives of higher revenue, reduced costs, and improved customer satisfaction.

Social Media 84

Social Media Metrics Media Satisfaction 84

Startup Professionals Musings

FEBRUARY 20, 2019

Add a modest advertising presence. The presence of a few related advertisements can actually improve your site credibility, since most credible sites have them. Of course, too many or obnoxious advertisements are especially harmful to a site’s credibility. Follow-up for customer satisfaction.

Search Engine Optimization 88

Search Engine Optimization eBook Advertising SEO 88

Startup Professionals Musings

JANUARY 5, 2020

I’m not suggesting that you abandon traditional advertising and image building efforts, but definitely it’s time to supplement them to address the following changes that I recommend: Meeting next generation expectations is key to survival. Supplement this feedback with more formal modern satisfaction surveys, like the Net Promoter Score.

Customer 133

Customer Custom Social Media Startup 133

Startup Professionals Musings

APRIL 11, 2022

Many businesses these days serve both paying and non-paying customers, such as Google and Facebook, who count on millions of non-paying users to attract advertisers, who really pay the bill. Then there is the follow-up to provide customer support and satisfaction. Valid customer segments must be quantified for every opportunity.

Funding 133

Funding Activity Customer Custom 133

Startup Professionals Musings

OCTOBER 7, 2020

Unfortunately, even today many engineers and product developers believe that marketing is just for advertisements. Your long-term satisfaction and business success depends on it. In fact, marketing is all about connecting your solution with the broadest possible customer set, and creating a relationship between the two of you.

Startup 141

Startup Customer Custom Design 141

Startup Professionals Musings

JANUARY 26, 2020

Even the best technology can’t read your mind, which is why a simple Google search often gives frustrating and irrelevant results, and online advertisers bombard you with opportunities of no interest. They neither frequently use nor derive much satisfaction from social media, and would be classified at late adopters of new technology.

Social Media 132

Social Media Startup Tool Google 132

Startup Professionals Musings

JUNE 29, 2012

Explain that they may be called, and use the opportunity to check their satisfaction with your company and your product. This will cover the technology, the current state of development, and customer satisfaction. This will involve an analysis of the company’s distribution channels, advertising, and pricing strategy.

Technical Review 98

Technical Review Startup Satisfaction Training 98

Startup Professionals Musings

SEPTEMBER 1, 2013

No more gamed employee satisfaction surveys. Highly engaged organizations have been shown to reduce staff turnover by 87%, improve performance by 20%, and increase customer satisfaction by at least 12%. That’s the brand you want, and it needs minimal focus on the logo and advertising to survive and out-perform your competition.

Customer 97

Customer Custom Training Satisfaction 97

Startup Professionals Musings

JULY 26, 2013

Explain that they may be called, and use the opportunity to check their satisfaction with your company and your product. This will cover the technology, the current state of development, and customer satisfaction. This will involve an analysis of the company’s distribution channels, advertising, and pricing strategy.

Technical Review 97

Technical Review Startup Satisfaction Summary 97

Startup Professionals Musings

DECEMBER 28, 2010

Explain that they may be called, and use the opportunity to check their satisfaction with your company and your product. This will cover the technology, the current state of development, and customer satisfaction. This will involve an analysis of the company’s distribution channels, advertising, and pricing strategy.

Technical Review 91

Technical Review Startup Satisfaction Summary 91

Startup Professionals Musings

AUGUST 16, 2019

No more gamed employee satisfaction surveys. Highly engaged organizations have been shown to reduce staff turnover by 87 percent, improve performance by 20 percent, and increase customer satisfaction by at least 12 percent. Build relationships and stop surveying customers.

Customer 84

Customer Custom Training Satisfaction 84

Startup Professionals Musings

MARCH 12, 2017

Jim Sterne, who has written many books on Internet advertising, marketing, and customer service, tackled this complex world of social media metrics in a classic book titled simply " Social Media Metrics." Measuring message delivery in social media is a lot like measuring it in classic advertising, so classic metrics apply.

Social Media 69

Social Media Media Metrics Satisfaction 69

Startup Professionals Musings

JULY 1, 2020

Based on my own experiences in startups, and many years of advising new business owners, I’m convinced that there are a few common frustrations that we all need to anticipate and prepare for, rather than let them be a surprise and a painful dent in your enthusiasm and personal satisfaction from living your dream.

Entrepreneur 122

Entrepreneur Startup Course Examples 122

Startup Professionals Musings

AUGUST 25, 2023

It helps to advertise your new presence with a grand opening, viral video, and traditional advertising to highlight entry into the arena. But if you do it right, the joys and satisfaction, as well as financial returns, of your success can’t be beat. Network extensively for partners, investors, and suppliers.

Social Media 98

Social Media Metrics Media Tool 98

Startup Professionals Musings

MARCH 27, 2020

In a critical extension to this thinking, the authors and I would outline another dimension to these personality types and motivators, by defining five motivation grade levels that also impact entrepreneurial motives, actions, and satisfaction: Level A. Advertising, pricing and support practices may show questionable integrity.

Entrepreneur 126

Entrepreneur Organization Customer Custom 126

Tech Zulu Event

APRIL 29, 2013

Customer satisfaction is not enough for the team; they want customers to feel more than satisfaction. Because of this outlook, customers are giving word-of-mouth advertisement for ProProfs. The pricing and the options available are second-to-none and with its word of mouth advertisement are keeping ProProfs at the top.

Tool 77

Tool Class HTML Course 77

Startup Professionals Musings

APRIL 27, 2022

Starting and running any business is hard work, so the last thing you need is “success” with no satisfaction. Even informal results can be your best advertising. What you measure is what you get, because what you measure is what you are likely to pay attention to.

Startup 110

Startup Entrepreneur Capital Examples 110

Startup Professionals Musings

APRIL 2, 2016

New business models that provide an ongoing revenue stream, or a secondary stream from advertising, raise your margins and can give you some additional satisfaction. In my experience, I have found that if entrepreneurs can sustain the inspiration, even the hard work becomes part of the fun and satisfaction, leading to success.

Satisfaction 61

Satisfaction Startup Customer Custom 61

Startup Professionals Musings

OCTOBER 23, 2022

Even the best technology can’t read your mind, which is why a simple Google search often gives frustrating and irrelevant results, and online advertisers bombard you with opportunities of no interest. They neither frequently use nor derive much satisfaction from social media, and would be classified at late adopters of new technology.

Social Media 107

Social Media Tool Google Yahoo 107

Startup Professionals Musings

FEBRUARY 22, 2011

As a result, they garner high customer satisfaction rates. Leaders focus first on identifying market problems that exist and can be solved with technology, not just promotion and advertising. Instead, they develop programs to partner with their customers in the process of continuous problem solving. Marketing with a big “M.”

Startup 93

Startup Organization Customer Custom 93