Startup Professionals Musings

MAY 16, 2020

Here are five key ones to celebrate: Enjoy the feedback from every satisfied customer. Talking to real customers is the best way to keep your inspiration alive, as well as the best way keep on track with changing trends and future innovation ideas. Increasing customer focus and loyalty. Marty Zwilling.

Satisfaction 174

Satisfaction Customer Custom Outsource 174

Startup Professionals Musings

DECEMBER 12, 2021

Jim Sterne, who has written many books on Internet advertising, marketing, and customer service, tackled this complex world of social media metrics in a classic book titled simply " Social Media Metrics." Social media is the realm of public opinion and customer conversations. Measure customer response and action.

Social Media 127

Social Media Media Metrics Satisfaction 127

Startup Professionals Musings

SEPTEMBER 22, 2023

Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Yet the average perception of customer experience has not improved. You have to start with hiring only people who are willing and able to make serious customer service happen.

Competition 99

Competition Services Startup Training 99

Startup Professionals Musings

DECEMBER 29, 2014

Most businesses spend big money testing their brand logo, catchy marketing phrases, and demographics, but spend little time training and validating that their employees can and do deliver memorable experiences to their customers. Keep your team happy to create engaged customers. An unhappy team member can’t create an engaged customer.

Customer 106

Customer Custom Training Satisfaction 106

Startup Professionals Musings

AUGUST 27, 2017

Most businesses spend big money testing their brand logo, catchy marketing phrases, and demographics, but spend little time training and validating that their employees can and do deliver memorable experiences to their customers. Keep your team happy to create engaged customers. An unhappy team member can’t create an engaged customer.

Customer 69

Customer Custom Training Satisfaction 69

Startup Professionals Musings

SEPTEMBER 1, 2013

Most businesses spend big money testing their brand logo, catchy marketing phrases, and demographics, but spend little time training and validating that their employees can and do deliver memorable experiences to their customers. Keep your team happy to create engaged customers. An unhappy team member can’t create an engaged customer.

Customer 97

Customer Custom Training Satisfaction 97

Startup Professionals Musings

JANUARY 8, 2021

Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Yet the average perception of customer experience has not improved. You have to start with hiring only people who are willing and able to make serious customer service happen.

Startup 154

Startup Training Customer Custom 154

Startup Professionals Musings

APRIL 18, 2021

Contact key vendors and existing customers. Explain that they may be called, and use the opportunity to check their satisfaction with your company and your product. This will cover the technology, the current state of development, and customer satisfaction. All need to know who will be there and what you expect.

Technical Review 152

Technical Review Startup Satisfaction Summary 152

Startup Professionals Musings

DECEMBER 3, 2021

Smart potential customers only visit and buy from credible and memorable websites. No name, picture, address, or business history only convinces customers that you are hiding, located in an un-trustable country, or don’t have a clue. Add a modest advertising presence. Follow-up for customer satisfaction.

Web 117

Web Search Engine Optimization eBook Advertising 117

Startup Professionals Musings

APRIL 11, 2022

The canvas is a visual chart with elements describing your value proposition, structure, finances, and customers, to help companies identify and align business activities. I look for evidence of the nine major elements of the model canvas, as paraphrased here from the author’s key points and how they apply to teams: Customer segments.

Funding 133

Funding Activity Customer Custom 133

Startup Professionals Musings

AUGUST 25, 2023

These are necessary to attract customers, investors, and give you a line of defense with competitors. Test your plan to get feedback from real customers. Use social media or reward target customers to volunteer for a feedback session. I can’t emphasize enough how important a name can be.

Social Media 98

Social Media Metrics Media Tool 98

Startup Professionals Musings

JUNE 21, 2013

Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Yet the average perception of customer experience continues to decline. You have to start with hiring only people who are willing and able to make serious customer service happen.

Customer 92

Customer Custom Startup Services 92

Startup Professionals Musings

MARCH 9, 2019

Jim Sterne, who has written many books on Internet advertising, marketing, and customer service, tackled this complex world of social media metrics in a classic book titled simply " Social Media Metrics." Social media is the realm of public opinion and customer conversations. Measure customer response and action.

Social Media 98

Social Media Media Metrics Satisfaction 98

Startup Professionals Musings

MAY 8, 2012

I deal often with early-stage startups, and many of these don’t have any customers yet (but wish they did), so it’s not surprising they still don’t think of customers as their friends. The right time to put a formal customer service program in place, with measurements, is before the first sale of your product or service to a customer.

Customer 96

Customer Custom Training Services 96

Startup Professionals Musings

OCTOBER 7, 2020

Every entrepreneur and startup loves you, but too many forget that every potential customer is not like you. Unfortunately many of their suggestions may actually increase the solution complexity for the larger segment of mainstream customers who come later and you really need for success. Usability is often an afterthought.

Startup 141

Startup Customer Custom Design 141

Startup Professionals Musings

MARCH 5, 2011

I deal often with early-stage startups, and many of these don’t have any customers yet (but wish they did), so it’s not surprising they still don’t think of customers as their friends. The right time to put a formal customer service program in place, with measurements, is before the first sale of your product or service to a customer.

Customer 90

Customer Custom Startup Training 90

Startup Professionals Musings

DECEMBER 19, 2022

People see you as great for demanding customers and team bonding. Being reward-driven , you are driven to win money, customers, applause, and the admiration of others. These people define their roles in terms of their customers’ or employees’ or coworkers’ needs, not their own.

Entrepreneur 110

Entrepreneur Organization Customer Custom 110

Startup Professionals Musings

JANUARY 16, 2015

Here are five key ones to celebrate: Enjoy the feedback from every satisfied customer. Talking to real customers is the best way to keep your inspiration alive, as well as the best way keep on track with changing trends and future innovation ideas. Increasing customer focus and loyalty. Marty Zwilling.

Satisfaction 101

Satisfaction Entrepreneur Customer Custom 101

Startup Professionals Musings

APRIL 27, 2022

Starting and running any business is hard work, so the last thing you need is “success” with no satisfaction. Most customers today won’t pay you five times the cost of alternatives, just because yours is “green.” That’s a win-win business for the customer and the entrepreneur. Even informal results can be your best advertising.

Startup 110

Startup Entrepreneur Capital Examples 110

Startup Professionals Musings

FEBRUARY 20, 2019

No name, picture, address, or business history only convinces customers that you are hiding, located in an un-trustable country, or don’t have a clue. Add a modest advertising presence. The presence of a few related advertisements can actually improve your site credibility, since most credible sites have them.

Search Engine Optimization 88

Search Engine Optimization eBook Advertising SEO 88

Startup Professionals Musings

MARCH 4, 2010

I deal often with early-stage startups, and many of these don’t have any customers yet (but wish they did), so it’s not surprising they don’t have a formal customer service program in place. More disturbingly, others do have customers, but the customer service program consists of informal haphazard problem resolution efforts.

Customer 85

Customer Custom Services Training 85

Startup Professionals Musings

OCTOBER 9, 2020

Higher worker engagement and satisfaction. You can advertise your “greener” strategy, which today will get you greater customer loyalty and advocacy. You all have to deal today primarily with on-demand customers in an on-demand economy. Today you need that budget for market fluxuations, pandemics, and product updates.

Competition 168

Competition Startup Demand Training 168

Startup Professionals Musings

JULY 13, 2019

The canvas is a visual chart with elements describing your value proposition, structure, finances, and customers, to help companies identify and align business activities. I look for evidence of the nine major elements of the model canvas, as paraphrased here from the author’s key points and how they apply to teams: Customer segments.

Activity 100

Activity Customer Custom Resource 100

Startup Professionals Musings

MARCH 12, 2017

Jim Sterne, who has written many books on Internet advertising, marketing, and customer service, tackled this complex world of social media metrics in a classic book titled simply " Social Media Metrics." Social media is the realm of public opinion and customer conversations. Measure customer response and action.

Social Media 69

Social Media Media Metrics Satisfaction 69

Startup Professionals Musings

MARCH 27, 2020

People see you as great for demanding customers and team bonding. Being reward-driven , you are driven to win money, customers, applause, and the admiration of others. These people define their roles in terms of their customers’ or employees’ or coworkers’ needs, not their own.

Entrepreneur 126

Entrepreneur Organization Customer Custom 126

Startup Professionals Musings

APRIL 2, 2016

Here are five key ones to celebrate: Enjoy the feedback from every satisfied customer. Talking to real customers is the best way to keep your inspiration alive, as well as the best way keep on track with changing trends and future innovation ideas. Increasing customer focus and loyalty. Marty Zwilling.

Satisfaction 61

Satisfaction Startup Customer Custom 61

Startup Professionals Musings

APRIL 4, 2015

Many soon find that what you do in a personal context doesn’t necessarily translate to your business, and measuring business value is quite different from measuring personal satisfaction. Startups should begin by selecting just a few of the vast array of social media offerings out there, and customize based on results.

Social Media 108

Social Media Media Startup Tips 108

Startup Professionals Musings

JULY 1, 2020

Of course, most of you expect that raising money will be difficult, as well as staving off competitors, and handling that occasional toxic customer. No matter how certain you are that your solution, target market, and customer need are well-proven, you are likely wrong, or the world changes by events you could not have anticipated.

Entrepreneur 122

Entrepreneur Startup Course Examples 122

Startup Professionals Musings

MAY 5, 2013

Jim Sterne, who has written many books on Internet advertising, marketing, and customer service, tackled this complex world of social media metrics in his book titled " Social Media Metrics." Social media is the realm of public opinion and customer conversations. Measure customer response and action.

Social Media 102

Social Media Media Entrepreneur Metrics 102

Startup Professionals Musings

OCTOBER 23, 2022

Even the best technology can’t read your mind, which is why a simple Google search often gives frustrating and irrelevant results, and online advertisers bombard you with opportunities of no interest. They neither frequently use nor derive much satisfaction from social media, and would be classified at late adopters of new technology.

Social Media 107

Social Media Tool Google Yahoo 107

Startup Professionals Musings

DECEMBER 30, 2016

Most people have heard of Foursquare for local nightlife and Airbnb for rooms, but other nationally recognized sources for local services are still hard to find, including social media, local news, advertising, and event calendars. I still hear often the dream of a free service to users, supported by advertising, per the Facebook model.

Advertising 63

Advertising Content Social Media Satisfaction 63

Startup Professionals Musings

APRIL 26, 2012

Jim Sterne, who has written six books on Internet advertising, marketing, and customer service, tackled this complex world of social media metrics in his book titled " Social Media Metrics." Social media is the realm of public opinion and customer conversations. Measure customer response and action.

Social Media 98

Social Media Metrics Media Startup 98

Startup Professionals Musings

AUGUST 20, 2013

No name, picture, address, or business history only convinces customers that you are hiding, located in an un-trustable country, or don’t have a clue. Advertising presence. The presence of a few related advertisements can actually improve your site credibility, since most credible sites have them. Put yourself on the site.

Search Engine Optimization 105

Search Engine Optimization Startup Advertising SEO 105

Startup Professionals Musings

JULY 28, 2019

Starting and running any business is hard work, so the last thing you need is “success” with no satisfaction. Most customers today won’t pay you five times the cost of alternatives, just because yours is “green.” That’s a win-win business for the customer and the entrepreneur. Even informal results can be your best advertising.

Startup 93

Startup Entrepreneur Capital Examples 93

Startup Professionals Musings

FEBRUARY 18, 2017

No name, picture, address, or business history only convinces customers that you are hiding, located in an un-trustable country, or don’t have a clue. Add a modest advertising presence. The presence of a few related advertisements can actually improve your site credibility, since most credible sites have them.

Search Engine Optimization 54

Search Engine Optimization eBook Advertising SEO 54

Startup Professionals Musings

JULY 26, 2013

Contact key vendors and existing customers. Explain that they may be called, and use the opportunity to check their satisfaction with your company and your product. This will cover the technology, the current state of development, and customer satisfaction. All need to know who will be there and what you expect.

Technical Review 97

Technical Review Startup Satisfaction Summary 97

Tech Zulu Event

APRIL 29, 2013

The team behind ProProfs has researched and taken customer feedback to create such a comprehensive online tool. ProProfs has a free online quiz maker, which is more than enough to bring in customers to see what else ProProfs has to offer. ProProfs grows through by customer feedback and giving back great customer support.

Tool 77

Tool Class HTML Course 77