Remove class-readers
article thumbnail

Using Social Media To Deal With Customer Trolls

InfoChachkie

A version of this article previously appeared on Inc. You operate your business from a small boat in the remote waters of northern Fiji and your customers are spread across the globe, residing in the US, Europe and Asia. How can you protect your company''s reputation when a rouge customer unjustly flames your startup?

article thumbnail

A Serial Entrepreneur’s Take On Guy Kawasaki’s Enchantment

InfoChachkie

Although many are entertaining, most fail to provide entrepreneurs with a sufficient return on their time investment. If you are a leader at a startup and you are reading a business book, you are not closing customers, raising capital, improving your product, or spending time with your loved ones. Fan, Not A Fan Boy. Tricking The Jedi.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

An Enchanting Conversation With Guy Kawasaki

InfoChachkie

Of the 225 customer reviews currently posted on Amazon, over 90% are highly positive. I even plan to use it in my upcoming UC Santa Barbara Entrepreneurial Selling class. free weekly Infochachkie articles! I began our discussion by asking Guy, “Why should entrepreneurs read your latest book, Enchantment?”.

article thumbnail

Are You an Entrepreneur?

InfoChachkie

Hint: He was an entrepreneur. free weekly Infochachkie articles! The same is true of entrepreneurs. Entrepreneurship is so highly valued in the Western World that some people try to convince themselves that they are an entrepreneur, when in fact they would be better off at a Big Dumb Company (“BDC”). The Past Is Prologue.

article thumbnail

Hacking Hacker News – How Wily Startups Leverage Social News Sites

InfoChachkie

This article previously appeared in Forbes. The innocuous post, which was simply titled " Divshot " generated over 110 comments and was awarded nearly 200 points by Hacker News' notoriously jaded readers. If you haven't already subscribed yet, subscribe now for free weekly Infochachkie articles!

News 198
article thumbnail

Interview: Paige Craig, CEO BetterWorks

InfoChachkie

free weekly Infochachkie articles! 5) When I interviewed people at my past startups, I rejected them if they asked me about our dental plan, as true entrepreneurs don’t care about such pedestrian benefits. Every day, let’s learn from our customers, and I did that in Iraq. We brought in 10 – 20 people in each class.

Summary 246
article thumbnail

Why Most of Your Assumptions About Phone Calls are Wrong

Both Sides of the Table

In fact 61% of all mobile searches where a customer contacts a business it is via a phone call (source: Google). I’m sure you’ve heard the meme that “email is dead” – if fact if you Google it you’ll find a long list of articles that will mislead you. Much more data in the full post. THE FULL STORY.

Email 339