Startup Professionals Musings

DECEMBER 21, 2019

There is more and more evidence that a more human-centered or heart-centered leadership yields the best results with your team and with customers in the long run. Demand for coaching, counseling, and discipline training is high. Customer relationships culture is slipping.

Training 123

Training Coach Startup Entrepreneur 123

Startup Professionals Musings

MAY 30, 2022

In his classic book, “ Second Stage Entrepreneurship ,” Daniel J. Second-stage growth usually requires a formal sales model, an experienced and disciplined sales team, and a well-defined process to meet your new goals and demands. These only come with the proper training, investment in tools, and focus on customer relationships.

Sales 147

Sales Metrics Guide Startup 147

Startup Professionals Musings

AUGUST 19, 2023

I’ve also struggled trying to define the characteristics that set these bosses apart, so I was impressed with the classic book, “ Superbosses ,” by Dartmouth professor and consultant Sydney Finkelstein. Great leaders provide opportunities and personal growth assignments that go far beyond conventional training programs.

Oracle 94

Oracle Organization Examples Coach 94

Startup Professionals Musings

JUNE 21, 2013

Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Yet the average perception of customer experience continues to decline. You have to start with hiring only people who are willing and able to make serious customer service happen.

Customer 92

Customer Custom Startup Services 92

Startup Professionals Musings

OCTOBER 13, 2023

In my search for guidance on modern business leadership studies, both scientific and actual case studies, I was impressed with a new book, “ Head and Heart: The Art of Modern Leadership ,” by Dr. Kirstin Ferguson. I believe that a fully engaged team is the key to both productivity and agility in the face of change.

Case Study 112

Case Study Study Startup Examples 112

Startup Professionals Musings

MAY 3, 2023

I found some good guidance with practical specifics to accomplish this new type of leadership in a recent book, “ Your Resource is Human ,” by Melissa Romo. It’s all about contributing and being connected to team and company values for improving the lives of customers, or possibly a higher-level purpose, such as saving the environment.

Startup 113

Startup Summary Coach Metrics 113

Startup Professionals Musings

MARCH 30, 2022

Thus I was pleased to see the same conclusion in a new book, “ CEO Excellence ,” by Carolyn Dewar, Scott Keller, and Vikram Malhotra, each a Senior Partner at McKinsey & Company. My own conclusion, after years of experience and consulting, is that leadership is largely about mindset. Keep the teams strong.

Template 109

Template Demand Social Media Summary 109

Both Sides of the Table

FEBRUARY 7, 2013

He had an idea for a startup that would help consumers better book service jobs and would take on Service Magic, which he believed had a business model that could be disrupted. I acted as the occasional mentor, advisor and coach to Ethan. When Ethan was considering leaving Google we talked about it. The company was called Red Beacon.

CTO Coach 359

CTO Coach Google CTO Hire Yammer 359

Startup Professionals Musings

NOVEMBER 25, 2022

I recently found a wealth of practical guidance on how to build a perseverance mindset and use it to overcome adversity, break through barriers, and keep moving forward to success, in a new book, “ Win When They Say You Won’t ,” by Daphne Jones. The business world today is very competitive, and customers are more and more demanding.

Startup 122

Startup Satisfaction Summary Coach 122

Startup Professionals Musings

MAY 24, 2019

For example, it may seem quicker and more effective to hand your service desk employees the store policy manual, and tell them to follow the rules, rather than spend time coaching them on how to really listen to customer feedback, and use their strengths to build customer loyalty.

Coach 95

Coach Technical Review Satisfaction Examples 95

Startup Professionals Musings

MAY 2, 2022

This is a tough challenge for every coach and mentor. I’ve never had a definitive list of recommendations to overcome these qualms, so I was pleased to see the insights in a new book, “ Arrive and Thrive ,” by Susan MacKenty Brady, Janet Foutty, and Lynn Perry Wooten.

Entrepreneur 90

Entrepreneur Satisfaction Coach Mentor 90

Startup Professionals Musings

DECEMBER 4, 2020

I’ve also struggled trying to define the characteristics that set these bosses apart, so I was impressed with the classic book, “ Superbosses ,” by Dartmouth professor and consultant Sydney Finkelstein. Great leaders provide opportunities and personal growth assignments that go far beyond conventional training programs.

Oracle 124

Oracle Organization Examples Coach 124

Startup Professionals Musings

AUGUST 4, 2019

You can have the best technology, but if customers don’t know you exist, or they don’t know how your technology solves a real problem for them, your startup will fail. How many customers will have any idea what this means to them? I like the guidance from marketing coach David Newman’s classic book “ Do It!

Marketing 97

Marketing Entrepreneur Startup Technical Review 97

Startup Professionals Musings

APRIL 22, 2019

In addition, today’s customers judge a company by perceived people relationships through social media, phone conversations, and sales experiences. That’s why I was pleased to see the balance on people versus process in a classic book on how to fix your organization, “ The Diamond Process ,” by Mike J Diamond and Christopher R Harding.

Coach 94

Coach Organization Mentor Startup 94

Startup Professionals Musings

OCTOBER 9, 2019

We are living in a new generation of business, where customers drive the experience, and highly engaged employees are required to keep up with customer expectations. As a business advisor, I’m always looking for guidance on leadership practices that work, and I was impressed with the classic book, “ The Leadership Mind Switch ,” by D.

Customer 92

Customer Custom Coach Satisfaction 92

Startup Professionals Musings

AUGUST 15, 2015

There is more and more evidence that a more human-centered or heart-centered leadership yields the best results with your team and with customers in the long run. Demand for coaching, counseling, and discipline training is high. Customer relationships culture is slipping.

Startup 103

Startup Training Coach Entrepreneur 103

Startup Professionals Musings

JUNE 26, 2022

One source I like is the classic book “ Who’s That Sitting At My Desk? ” in sociology, and is a coach and speaker on work issues and friendship. All relationships bring increased demands for your time, and bring expectations and pressures during any changes in your life, or at work. by Jan Yager, who has a Ph.D.

Startup 119

Startup Course Competition Social Media 119

Startup Professionals Musings

SEPTEMBER 1, 2019

In his classic book, “ Second Stage Entrepreneurship ,” Daniel J. Second-stage growth usually requires a formal sales model, an experienced and disciplined sales team, and a well-defined process to meet your new goals and demands. These only come with the proper training, investment in tools, and focus on customer relationships.

Startup 97

Startup Sales Metrics Guide 97

Both Sides of the Table

JANUARY 22, 2014

Most VCs are book smart. In fact, book smart can be a negative. VCs should be more of a coach than proscriptively telling you what to do. Simply put – I’d be in search of a VC who had an intuitive sense of my product, my customers, my organizational issues, my competitors, etc. I think of VCs as coaches.

Venture Capital 364

Venture Capital Coach Writing SaaS 364

Startup Professionals Musings

APRIL 21, 2017

In addition, today’s customers judge a company by perceived people relationships through social media, phone conversations, and sales experiences. That’s why I was pleased to see the balance on people versus process in a new book on how to fix your organization, “ The Diamond Process ,” by Mike J Diamond and Christopher R Harding.

Entrepreneur 78

Entrepreneur Coach Organization Mentor 78

Startup Professionals Musings

AUGUST 12, 2017

You can have the best technology, but if customers don’t know you exist, or they don’t know how your technology solves a real problem for them, your startup will fail. How many customers will have any idea what this means to them? I like the guidance from marketing coach David Newman’s classic book “ Do It!

Tips 75

Tips Marketing Technical Review Startup 75

Startup Professionals Musings

FEBRUARY 4, 2018

There is more and more evidence that a more human-centered or heart-centered leadership yields the best results with your team and with customers in the long run. Demand for coaching, counseling, and discipline training is high. Customer relationships culture is slipping.

Training 55

Training Coach Startup Entrepreneur 55

Startup Professionals Musings

DECEMBER 5, 2014

You can have the best technology, but if customers don’t know you exist, or they don’t know how your technology solves a real problem for them, your startup will fail. How many customers will have any idea what this means to them? I like the guidance from marketing coach David Newman’s recent book “ Do It!

Technical Review 103

Technical Review Tips Marketing Entrepreneur 103

Startup Professionals Musings

OCTOBER 30, 2019

Of course, everyone thinks they know what it takes to make a great leader, and many books have been written about the subject. In this context, I was impressed with the new book, “ The Intelligent Leader ,” by John Mattone, widely regarded as the world’s number one executive coach and authority.

Course 78

Course Coach Mentor Training 78

Startup Professionals Musings

MARCH 4, 2013

As a guide, I enjoyed the analysis of Eric Chester, in his book “ Reviving Work Ethic ,” which provides a leader’s guide to ending entitlement and restoring pride in the emerging workforce. It extends directly to your customers through dependable products and services. It isn’t a value that only benefits the employer and customers.

Startup 106

Startup Guide Organization Mentor 106

Startup Professionals Musings

FEBRUARY 24, 2017

Yet, according to statistics from the Small Business Association (SBA), over half of new businesses offer something else - personal professional services, including consulting, business coaching, and advisory services. Announcing that you are a consultant, and hoping demand will set your focus, is not a good strategy.

Social Media 56

Social Media Pricing Technical Review Demand 56

Startup Professionals Musings

JUNE 19, 2013

You can have the best technology, but if customers don’t know you exist, or they don’t know how your technology solves a real problem for them, your startup will fail. How many customers will have any idea what this means to them? I found some help from marketing coach David Newman’s new book “ Do It!

Startup 103

Startup Marketing Social Media Technical Review 103

Startup Professionals Musings

OCTOBER 7, 2017

We are living in a new generation of business, where customers drive the experience, and highly engaged employees are required to keep up with customer expectations. As a business advisor, I’m always looking for guidance on leadership practices that work, and I was impressed with a recent book, “ The Leadership Mind Switch ,” by D.

Entrepreneur 59

Entrepreneur Customer Custom Coach 59

Startup Professionals Musings

APRIL 18, 2016

They reach to find mentors who have been there, read books on the subject, and participate in leadership development programs. How much of your time is spent on futures, strategizing, and coaching versus fixing daily crises? People who demand perfection from themselves are rarely good leaders.

Mentor 59

Mentor Entrepreneur Demand Coach 59

Startup Professionals Musings

FEBRUARY 4, 2015

In his recent book, “ Second Stage Entrepreneurship ,” Daniel J. Second-stage growth usually requires a formal sales model, an experienced and disciplined sales team, and a well-defined process to meet your new goals and demands. These only come with the proper training, investment in tools, and focus on customer relationships.

Startup 108

Startup Sales Metrics Entrepreneur 108

Startup Professionals Musings

JANUARY 2, 2012

As a guide, I enjoyed the analysis of Eric Chester, in his new book “ Reviving Work Ethic ,” which provides a leader’s guide to ending entitlement and restoring pride in the emerging workforce. It extends directly to your customers through dependable products and services. It isn’t a value that only benefits the employer and customers.

Company 93

Company Companies Guide Organization 93

Startup Professionals Musings

SEPTEMBER 22, 2019

One source I like is the classic book “ Who’s That Sitting At My Desk? ” in sociology, and is a coach and speaker on work issues and friendship. All relationships bring increased demands for your time, and bring expectations and pressures during any changes in your life, or at work. by Jan Yager, who has a Ph.D.

Startup 94

Startup Course Competition Social Media 94

Startup Professionals Musings

SEPTEMBER 13, 2017

In his classic book, “ Second Stage Entrepreneurship ,” Daniel J. Second-stage growth usually requires a formal sales model, an experienced and disciplined sales team, and a well-defined process to meet your new goals and demands. These only come with the proper training, investment in tools, and focus on customer relationships.

Startup 56

Startup Sales Metrics Guide 56

Startup Professionals Musings

NOVEMBER 3, 2013

I just finished a new book, “ Second Stage Entrepreneurship ,” by Daniel J. Second-stage growth usually requires a formal sales model, an experienced and disciplined sales team, and a well-defined process to meet your new goals and demands. Optimize the total customer experience. Managing business growth is more than metrics.

Sales 96

Sales Metrics Startup Entrepreneur 96

Startup Professionals Musings

OCTOBER 7, 2013

I’ve seen it too often in real life, and it was reinforced to me a while back in a book by Trevor Blake, “ Three Simple Steps: A Map to Success in Business and Life.” Trevor is a highly successful serial entrepreneur and success coach who has studied this phenomenon for many years, including the latest findings in neuroscience.

Entrepreneur 100

Entrepreneur Startup Press Coach 100

socalTECH

MAY 23, 2017

However, I was reading this book by Phil Knight, called Shoe Dog, and he talks about his story and how life is basically a sport, and that very few people are on the field of life. What we do, is we build a full-fidelity demo for a customer. We will take that to a customer, and show them what we have.

Startup 113

Startup Southern California UCLA Technical Review 113

Startup Professionals Musings

APRIL 4, 2016

I’ve also struggled trying to define the characteristics that set these bosses apart, so I was impressed with the new book, “ Superbosses ,” by Dartmouth professor and consultant Sydney Finkelstein. In my opinion, great examples in today’s entrepreneur world include Elon Musk (Tesla), Jeff Bezos (Amazon), and Richard Branson (Virgin Group).

Oracle 53

Oracle Organization Entrepreneur Examples 53