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6 Keys To Creating An Impressive Purchaser Experience

Startup Professionals Musings

Customer personalities define customer experience, and sets what they love, and what they hate. Customers today expect highly personalized and exceptional experiences to stay loyal and become advocates, rather than just conventionally “satisfied.” Add the extra mile to make the experience exceptional.

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6 Steps To Providing Exceptional Customer Experiences

Startup Professionals Musings

They expect to be surprised and delighted as well by their pre-purchase experience and post-purchase interactions. The most memorable businesses, like Starbucks and Apple, no longer sell products, they sell ‘experiences’ with a product at the center. I remember the classic book, “ Driven to Delight ,” by Joseph A.

Customer 106
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6 Principles For Creating Great Customer Experiences

Startup Professionals Musings

Today’s customers demand more than a good product; they expect a great customer experience. People love Apple’s whole customer experience, and willingly pay a premium for the product. Much has been written about product design, but designing the total experience from the front rarely happens yet.

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8 Initiatives To Heighten Your Customer’s Experience

Startup Professionals Musings

Yet the average perception of customer experience has not improved. Young entrepreneurs and startups, in particular, often remain naively unfocused, despite their passion, of what it takes to provide the high-quality service expected. It’s a tough job, and inexperienced entrepreneurs just don’t know where to start, and how to do it.

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6 Startup Lessons Learned By Passionate Entrepreneurs

Startup Professionals Musings

Over my many years of mentoring aspiring entrepreneurs and business professionals, I often hear a desire to start a new business, with a big hesitation while waiting for that perfect idea and perfect alignment of the stars. Most aspiring entrepreneurs don’t have the resources alone to “bootstrap” or fund their new business alone.

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5 Entrepreneur Exasperations To Moderate Your Passion

Startup Professionals Musings

The best part of being an entrepreneur is having the independence to make your own decisions, the flexibility for a better work/life balance, and personal satisfaction from driving change. The road to business success is filled with challenges and frustrations that most aspiring entrepreneurs never even imagined.

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From Startup Newsletter To Best Selling Book: How This Entrepreneur Pulled It Off

InfoChachkie

John Lusk, along with his Co-Author Kyle Harrison, leveraged their humble company''s newsletter into The MouseDriver Chronicles , a New York Times bestselling book. However, a number of them wanted to vicariously experience the startup world through John and Kyle''s venture. Saying, ''Hey, we want to pay you to write a book.’