Capital, Customer, Metrics and Satisfaction - Southern California Tech Central

Your Customer Success Team Is Focusing On The Wrong Definition Of Success

InfoChachkie

AUGUST 22, 2016

I had the honor of moderating a panel of three SaaS CEOs who have collectively raised nearly $40 million of venture capital and are on their way to breakout success: Reed Shaffner of Workpop , Jerry Jao of Retention Science and Ara Mahdessian from ServiceTitan. The Most Important Metric. Such metrics will obviously differ.

Customer

Customer Custom Cornerstone OnDemand Metrics

6 Ways To Build A Business Based On A Higher Purpose

Startup Professionals Musings

JUNE 21, 2023

For your own happiness and satisfaction, I recommend you start instead working from that higher purpose and passion. All too often, business owners find the financial returns alone do not provide the long-term satisfaction and success they assumed would come with all the hard work and challenges that come with every business, large or small.

Satisfaction

Satisfaction Customer Custom Social Media

6 Work Activities Are Required For Business Success

Startup Professionals Musings

OCTOBER 31, 2022

Trying to do everything is a sure way to maximize stress, lower job satisfaction, and minimize productivity. It’s important to remember that your passion for a new idea needs to be supported by market research and customer feedback , before you will get the credibility and support you expect to work at this stage.

Activity

Activity Satisfaction Metrics Startup

8 Strides For Balanced Business Thinking And Delivery

Startup Professionals Musings

OCTOBER 27, 2021

Most of the entrepreneurs I meet as an investor and advisor have no shortage of right-brain thinking, showing vision and creativity, but often don’t realize that their potential is being limited by a balancing focus on results, metrics, and customer specifics. Listen to customer feedback and tune your vision.

Technical Review

Technical Review Satisfaction Metrics Startup

7 Ways To Elevate Your Team Engagement and Happiness

Startup Professionals Musings

APRIL 30, 2021

Based on my own long experience in business, team satisfaction, engagement, and productivity continues to be a challenge. Most people don’t recognize their own strengths, and need your help, as well as strength assessment tools, to capitalize on them. Getting peers to help others also is a great source of satisfaction and engagement.

Satisfaction

Satisfaction Coach Resource Tool

5 Risk Reduction Strategies For Your Next New Venture

Startup Professionals Musings

APRIL 30, 2023

Capitalize on the lessons from early adopters and competitors. Smart startups save cost and time by capitalizing on the pivots of others before them. Market research can thus be based on real customers and a previously tested market. Timing is critical, as well as focus on marketing and customer satisfaction.

Social Media

Social Media Study Research Satisfaction

5 Entrepreneur Exasperations To Moderate Your Passion

Startup Professionals Musings

AUGUST 1, 2021

The best part of being an entrepreneur is having the independence to make your own decisions, the flexibility for a better work/life balance, and personal satisfaction from driving change. You continually get frustrated with your team members, customers, vendors, and partners. But nobody said it would be easy. It’s very frustrating.

Entrepreneur

Entrepreneur Search Engine Optimization Satisfaction Social Media

7 Considerations For Setting Your Bottom Line Balance

Startup Professionals Musings

APRIL 27, 2022

How does any entrepreneur define the right balance, and then measure their performance against real metrics? Lots of people are trying to help, with new twists on the age-old model of free-market capitalism that has driven businesses for the last 500 years. That’s a win-win business for the customer and the entrepreneur.

Startup

Startup Entrepreneur Capital Examples

5 Keys To Reducing Startup Risk By Building On Trends

Startup Professionals Musings

AUGUST 8, 2020

Capitalize on the lessons from early adopters and competitors. Smart startups save cost and time by capitalizing on the pivots of others before them. Market research can thus be based on real customers and a previously tested market. Timing is critical, as well as focus on marketing and customer satisfaction.

Startup

Startup Social Media Study Research

10 Keys To Raising Your New Venture Funding Potential

Startup Professionals Musings

OCTOBER 14, 2022

In his classic book, “ The Leadership Capital Index ,” Dave Ulrich, a best-selling author, business consultant, and business school professor, provides some real insights and metrics on what makes up the elements of goodwill in the minds of top valuation experts. Focus on talent and people growth. Performance accountability processes.

Technical Review

Technical Review Funding Organization Coach

9 Stages to Building a Robust And Rewarding Business

Startup Professionals Musings

JULY 15, 2020

For the business to prosper, every employee, and your customers, must know and relate to your core values, such as product excellence, care for the environment, and personal integrity. Implement the key business metrices you will live by. Don’t try to do it all – capitalize on your strengths. Stay in your personal sweet spot.

Metrics

Metrics Entrepreneur Coach Satisfaction

10 Goodwill Elements To Raise Your Business Valuation

Startup Professionals Musings

JANUARY 15, 2020

In his classic book, “ The Leadership Capital Index ,” Dave Ulrich, a best-selling author, business consultant, and business school professor, provides some real insights and metrics on what makes up the elements of goodwill in the minds of top valuation experts. Focus on talent and people growth. Performance accountability processes.

Technical Review

Technical Review Organization Coach Invest

7 Keys To Balancing Profits Versus A Higher Purpose

Startup Professionals Musings

JULY 28, 2019

How does any entrepreneur define the right balance, and then measure their performance against real metrics? Lots of people are trying to help, with new twists on the age-old model of free-market capitalism that has driven businesses for the last 500 years. That’s a win-win business for the customer and the entrepreneur.

Startup

Startup Entrepreneur Capital Examples

8 Career Advancement Principles Of Ownership Thinking

Startup Professionals Musings

APRIL 1, 2019

Yet I find that most employees I know limit their scope of thinking to the specific role they are assigned, and rarely tune their thinking and results to the following key principles that every business owner can relate to: Connect every action to a business focus on customers. Accept and capitalize on change.

Technical Advisors

Technical Advisors Startup Satisfaction Customer

A Startup That Imitates, With Innovation, Often Wins

Startup Professionals Musings

SEPTEMBER 3, 2018

Capitalize on the lessons from early adopters and competitors. Smart startups save cost and time by capitalizing on the pivots of others before them. Market research can thus be based on real customers and a previously tested market. Timing is critical, as well as focus on marketing and customer satisfaction.

Startup

Startup Social Media Study Research

Non-millennial Bootstrapping – These 50-Something Entrepreneurs Rejected VC $ And Nailed It

InfoChachkie

JANUARY 16, 2018

Without taking a dime of outside capital, the company has achieved impressive success in a competitive, SaaS market segment, landing companies such as Nike, Intuit, NASA, AutoDesk and PBS. We have customers from so many different industries like software, financial services, healthcare, and media. It was a viable option for us.

Venture Capital

Venture Capital Entrepreneur Santa Barbara SaaS

5 Tips For Startups To Win With Social Media

Startup Professionals Musings

APRIL 4, 2015

Many soon find that what you do in a personal context doesn’t necessarily translate to your business, and measuring business value is quite different from measuring personal satisfaction. Startups should begin by selecting just a few of the vast array of social media offerings out there, and customize based on results.

Social Media

Social Media Media Startup Tips

Focus On Profits Is Not Enough For A Great Business

Startup Professionals Musings

NOVEMBER 28, 2014

How does any entrepreneur define the right balance, and then measure their performance against real metrics? Lots of people are trying to help, with new twists on the age-old model of free-market capitalism that has driven businesses for the last 500 years. Conscious Capitalism, for example, claims 3.2

Startup

Startup Entrepreneur Examples Satisfaction

The 5 Most Common Frustrations Of An Entrepreneur

Startup Professionals Musings

JUNE 3, 2015

The best part of being an entrepreneur is having the independence to make your own decisions, the flexibility for a better work/life balance, and personal satisfaction from driving change. You continually get frustrated with your team members, customers, vendors, and partners. But nobody said it would be easy. It’s very frustrating.

Entrepreneur

Entrepreneur Search Engine Optimization Satisfaction Social Media

Smart Entrepreneurs Don’t Need Disruptive Technology

Startup Professionals Musings

JULY 30, 2014

Capitalize on the lessons from early adopters and competitors. Smart startups save cost and time by capitalizing on the pivots of others before them. Market research can thus be based on real customers and a previously tested market. Timing is critical, as well as a focus on marketing and customer satisfaction.

Technology

Technology Entrepreneur Study Research

10 Leadership Elements That Maximize Business Value

Startup Professionals Musings

NOVEMBER 4, 2015

In a new book, “ The Leadership Capital Index ,” Dave Ulrich, a best-selling author, business consultant, and business school professor, provides some real insights and metrics on what makes up the elements of goodwill in the minds of top valuation experts. I have paraphrased his key points here as follows: Leader personal impact.

Technical Review

Technical Review Organization Coach Invest

7 Tips On Following The Triple Bottom Line To Success

Startup Professionals Musings

AUGUST 9, 2017

How does any entrepreneur define the right balance, and then measure their performance against real metrics? Lots of people are trying to help, with new twists on the age-old model of free-market capitalism that has driven businesses for the last 500 years. Conscious Capitalism, for example, claims 3.2

Tips

Tips Startup Entrepreneur Examples

8 Challenges To Overcome In The Growth Of Hyperlocal

Startup Professionals Musings

DECEMBER 30, 2016

Until a new brand has national recognition or high promotion, it won’t be found or used by local customers or out of town visitors. You need metrics to show dominant penetration of the relevant customer demographic, added value over existing media, and real customer testimonials of value.

Advertising

Advertising Content Social Media Satisfaction

The Bar Keeps Going Up for Venerable Entrepreneurs

Startup Professionals Musings

JULY 13, 2013

How does any entrepreneur define the right balance, and then measure their performance against real metrics? Lots of people are trying to help, with new twists on the age-old model of free-market capitalism that has driven businesses for the last 500 years. Conscious Capitalism, for example, claims 3.2

Entrepreneur

Entrepreneur Startup Examples Satisfaction

How To Reduce Startup Risk Using Existing Technology

Startup Professionals Musings

AUGUST 21, 2016

Capitalize on the lessons from early adopters and competitors. Smart startups save cost and time by capitalizing on the pivots of others before them. Market research can thus be based on real customers and a previously tested market. Timing is critical, as well as focus on marketing and customer satisfaction.

Technology

Technology Startup Study Research

5 Realities That Frustrate All New Business Founders

Startup Professionals Musings

JUNE 4, 2016

The best part of being an entrepreneur is having the independence to make your own decisions, the flexibility for a better work/life balance, and personal satisfaction from driving change. You continually get frustrated with your team members, customers, vendors, and partners. But nobody said it would be easy. It’s very frustrating.

Search Engine Optimization

Search Engine Optimization Satisfaction Entrepreneur Social Media

7 Ways To Survive The Retail Customer Shift To Online

Startup Professionals Musings

NOVEMBER 24, 2017

In an effort to learn a bit more about this phenomenon, and how to capitalize on it rather than fight it, I just completed a new book, “ Retail’s Seismic Shift ,” by Michael Dart, with Robin Lewis. Measure your agility by putting metrics on change. Create a non-online memorable customer experience. Look outside for benchmarks.

Customer

Customer Custom Technical Review Summary

5 Keys to Rebounding From a Failed Business Strong

Startup Professionals Musings

OCTOBER 26, 2015

Investors, customers and partners follow entrepreneurs who are honest and caring. Here are some key elements to look for and plan to capitalize on for the next iteration: A deeper level of understanding of the market. Write these down, and build a new plan which capitalizes on every insight.

Entrepreneur

Entrepreneur Satisfaction Metrics Startup

Southern California Tech Central

Your Customer Success Team Is Focusing On The Wrong Definition Of Success

6 Ways To Build A Business Based On A Higher Purpose

Trending Sources

6 Work Activities Are Required For Business Success

8 Strides For Balanced Business Thinking And Delivery

7 Ways To Elevate Your Team Engagement and Happiness

5 Risk Reduction Strategies For Your Next New Venture

5 Entrepreneur Exasperations To Moderate Your Passion

7 Considerations For Setting Your Bottom Line Balance

5 Keys To Reducing Startup Risk By Building On Trends

10 Keys To Raising Your New Venture Funding Potential

9 Stages to Building a Robust And Rewarding Business

10 Goodwill Elements To Raise Your Business Valuation

7 Keys To Balancing Profits Versus A Higher Purpose

8 Career Advancement Principles Of Ownership Thinking

A Startup That Imitates, With Innovation, Often Wins

Non-millennial Bootstrapping – These 50-Something Entrepreneurs Rejected VC $ And Nailed It

5 Tips For Startups To Win With Social Media

Focus On Profits Is Not Enough For A Great Business

The 5 Most Common Frustrations Of An Entrepreneur

Smart Entrepreneurs Don’t Need Disruptive Technology

10 Leadership Elements That Maximize Business Value

7 Tips On Following The Triple Bottom Line To Success

8 Challenges To Overcome In The Growth Of Hyperlocal

The Bar Keeps Going Up for Venerable Entrepreneurs

How To Reduce Startup Risk Using Existing Technology

5 Realities That Frustrate All New Business Founders

7 Ways To Survive The Retail Customer Shift To Online

5 Keys to Rebounding From a Failed Business Strong

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