Startup Professionals Musings

MARCH 4, 2022

If you aren’t yet adapting to the market and your customers, you are falling behind. I define business agility for my consulting clients as the ability to change your business rapidly to meet customer and environmental changes, with minimal organizational disruption and cost. Demand and reward speedy analysis and execution.

Competition 148

Competition Metrics Demand Customer 148

Startup Professionals Musings

JANUARY 23, 2022

In addition, today’s customers judge a company by perceived people relationships through social media, phone conversations, and sales experiences. Customers demand more engagement and flexibility. People-centric leaders drive ownership and engagement down to their customer-facing team members.

Coach 128

Coach Organization Mentor Startup 128

Startup Professionals Musings

JANUARY 25, 2016

If you can’t provide a memorable customer experience, your startup won’t survive very long these days. You now need more than loyalty from your customers -- they need to be your best advocates. The days of pushing new and marginal performers into customer service are gone. Every job on your team drives your customer experience.

Customer 55

Customer Custom Startup Coach 55

Startup Professionals Musings

JANUARY 29, 2021

Every one of you business leaders I know struggles with the competing demands of finding and keeping employees motivated and satisfied, versus building and enforcing a set of repeatable processes that work. Obviously, both are required for a company to stay healthy and growing. Only good people are capable of thinking outside the box.

Satisfaction 154

Satisfaction Demand Resource Competition 154

Startup Professionals Musings

JULY 5, 2014

There is more and more evidence that a more human-centered or heart-centered leadership yields the best results with your team and with customers in the long run. Demand for coaching, counseling, and discipline training is high. Top team members rarely quit the company. Customer relationships culture is slipping.

Demand 92

Demand Entrepreneur Startup Training 92

Startup Professionals Musings

OCTOBER 9, 2020

The traditional model for hiring permanent employees who can grow their career with your company just doesn’t work, and can jeopardize your business before it even gets traction. You need a faster and more flexible on-demand hiring strategy, based on the current gig-economy of remote freelancers, contract personnel, and specialists.

Competition 168

Competition Startup Demand Training 168

TechCrunch LA

AUGUST 11, 2021

So, in February 2020, with little to no funding left, the company completely pivoted to its current link-in-bio business. In addition to a standard tipping tool, Snipfeed allows users to sell digital goods, like on-demand video, e-books, access to livestreams and one-on-one consultations. ’ ” Image Credits: Snipfeed.

Platform 286

Platform Commerce Startup Tool 286

Startup Professionals Musings

JUNE 21, 2013

Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Yet the average perception of customer experience continues to decline. You have to start with hiring only people who are willing and able to make serious customer service happen.

Customer 92

Customer Custom Startup Services 92

Startup Professionals Musings

MAY 30, 2022

According to one study a decade ago, only 45% of founders plan to exit after stage one, and my guess is that less than half the remainder survive the next stage in their own company. These only come with the proper training, investment in tools, and focus on customer relationships. Optimize the total customer experience.

Sales 147

Sales Metrics Guide Startup 147

Startup Professionals Musings

DECEMBER 21, 2019

There is more and more evidence that a more human-centered or heart-centered leadership yields the best results with your team and with customers in the long run. Demand for coaching, counseling, and discipline training is high. Top team members rarely quit the company. Customer relationships culture is slipping.

Training 123

Training Coach Startup Entrepreneur 123

Startup Professionals Musings

MAY 3, 2023

She brings more than twenty years of experience building and working with globally dispersed teams and Fortune 500 companies around the world. It’s all about contributing and being connected to team and company values for improving the lives of customers, or possibly a higher-level purpose, such as saving the environment.

Startup 113

Startup Summary Coach Metrics 113

Startup Professionals Musings

MARCH 30, 2022

Thus I was pleased to see the same conclusion in a new book, “ CEO Excellence ,” by Carolyn Dewar, Scott Keller, and Vikram Malhotra, each a Senior Partner at McKinsey & Company. You need to make it about more than money, focus on future possibilities, solve for the whole, and kill as much as you create. Keep the teams strong.

Template 109

Template Demand Social Media Summary 109

Startup Professionals Musings

JUNE 8, 2019

A recent high-profile one, Theranos , the blood-testing company, had no trouble getting customers, but promised more than their technology could deliver, Another, Shyp , an early on-demand delivery platform, blamed their demise on premature scaling. Demand continuous innovation to keep up with change.

Startup 88

Startup Demand Training Customer 88

Startup Professionals Musings

MAY 24, 2019

For example, it may seem quicker and more effective to hand your service desk employees the store policy manual, and tell them to follow the rules, rather than spend time coaching them on how to really listen to customer feedback, and use their strengths to build customer loyalty. Team members want development plus satisfaction.

Coach 95

Coach Technical Review Satisfaction Examples 95

Startup Professionals Musings

JANUARY 2, 2012

It extends directly to your customers through dependable products and services. It isn’t a value that only benefits the employer and customers. It makes for a valued worker, who will stay in high demand. Every job relationship must start with the employee giving respect, before demanding it in return.

Company 93

Company Companies Guide Organization 93

Startup Professionals Musings

MARCH 13, 2023

Of course, you should always be available and willing to coach members when requested, or share your experience and skill. Too many teams I know live in constant fear of unjustified reprisals and repeated demands. There is a huge difference between keeping initiatives under wraps, and employees not knowing the status of the company.

Satisfaction 108

Satisfaction Social Media Coach Training 108

Startup Professionals Musings

APRIL 22, 2019

In addition, today’s customers judge a company by perceived people relationships through social media, phone conversations, and sales experiences. Customers demand more engagement and flexibility. People-centric leaders drive ownership and engagement down to their customer-facing team members.

Coach 94

Coach Organization Mentor Startup 94

Startup Professionals Musings

NOVEMBER 25, 2022

He went on to start many successful companies, including General Electric. Don’t be hesitant to use coaches, mentors, and other resources to test and improve your image by others, and your perceptions of business realities and biases. The business world today is very competitive, and customers are more and more demanding.

Startup 122

Startup Satisfaction Summary Coach 122

Startup Professionals Musings

MAY 2, 2022

This is a tough challenge for every coach and mentor. The support currently provided by product service can become inadequate to satisfy new customers, as your growth and image becomes better known. They are not having the impact they expected, and they are not feeling the personal satisfaction they need for next level motivation.

Entrepreneur 90

Entrepreneur Satisfaction Coach Mentor 90

Startup Professionals Musings

OCTOBER 10, 2015

Does it mean the right thing from a customer perspective, societal impact, maximizing business returns or personal benefit? Another article indicates that 80 percent of customers continue to base some portion of their buying decisions on their perceptions of the company’s ethics. Be a coach, rather than a dictator.

Entrepreneur 102

Entrepreneur Training Demand Customer 102

Startup Professionals Musings

OCTOBER 9, 2019

We are living in a new generation of business, where customers drive the experience, and highly engaged employees are required to keep up with customer expectations. Their experience as executive coaches and entrepreneurs gives real credibility to their assessment of some new leadership approaches that are required in business today.

Customer 92

Customer Custom Coach Satisfaction 92

Startup Professionals Musings

JUNE 10, 2020

You may recognize these in your own company, and can overcome all of them with a proactive management focus and conviction: Everyone is proceeding with unreasonable expectations. It’s easy for you to blame someone else in the organization, economic conditions outside, or even overly demanding customers, when things are not going well.

Startup 113

Startup Examples Coach Metrics 113

socalTECH

MAY 30, 2019

Richards--a serial entrepreneur who has been involved in a number of technology companies here, including NTI Group (sold to Blackboard), Internships.com, MP3.com, Now we have a thousand large companies into it, and if you name a big company, they're a customers of ours, from Starbucks to NASA.

Content 193

Content Social Network Coach Help 193

Startup Professionals Musings

SEPTEMBER 1, 2019

According to one study a while back, only 45% of founders plan to exit after stage one, and my guess is that less than half the remainder survive the next stage in their own company. These only come with the proper training, investment in tools, and focus on customer relationships. Optimize the total customer experience.

Startup 97

Startup Sales Metrics Guide 97

Both Sides of the Table

JANUARY 22, 2014

VCs should be more of a coach than proscriptively telling you what to do. I’ve seen too many companies go off track by a VC hell bent on the team pursuing the VCs strategy which at times is about chasing the next shiny object. I would call their portfolio companies and ask how helpful or not they’ve been. FourSquare.

Venture Capital 364

Venture Capital Coach Writing SaaS 364

Startup Professionals Musings

JUNE 26, 2022

found in polling more than 700 professionals at companies nationwide, that 58 percent had participated in an office romance, and almost three-quarters of those who’ve had relationships said they’d be willing to engage in another one. in sociology, and is a coach and speaker on work issues and friendship. by Jan Yager, who has a Ph.D.

Startup 119

Startup Course Competition Social Media 119

Both Sides of the Table

FEBRUARY 7, 2013

I’m super excited to announce that GRP Partners led the investment in Ethan Anderson’s new company MyTime (link has LA-based merchants but will give you a good feel for the product). BuildOnline (the company I founded) has just announcement plans to be more aggressive in growing in the US. Let me not bury the lede.

CTO Coach 359

CTO Coach Google CTO Hire Yammer 359

Startup Professionals Musings

APRIL 21, 2017

In addition, today’s customers judge a company by perceived people relationships through social media, phone conversations, and sales experiences. Customers demand more engagement and flexibility. People-centric leaders drive ownership and engagement down to their customer-facing team members.

Entrepreneur 78

Entrepreneur Coach Organization Mentor 78

socalTECH

NOVEMBER 2, 2017

If you're an employee in a big company, sometimes it can feel like you're not sure when your career is going. You can find a mentor, a coach, a project, or experience, to help you prepare for the role you are looking for. How did you start the company? Los Angeles-based Fuel50 (www.fuel50.com) What were you doing before Fuel50?

Help 100

Help Southern California Startup Technical Review 100

Startup Professionals Musings

JUNE 2, 2019

In this era of rapid change, you can’t afford to stop learning, or you will find that your competitors, your customers, and your team, may soon be following someone else. Most people agree that leadership is primarily a set of behaviors that capitalize on relationships and a current market and customer understanding in a complex world.

Tips 97

Tips Mentor Coach Metrics 97

Startup Professionals Musings

AUGUST 15, 2015

There is more and more evidence that a more human-centered or heart-centered leadership yields the best results with your team and with customers in the long run. Demand for coaching, counseling, and discipline training is high. Top team members rarely quit the company. Customer relationships culture is slipping.

Startup 103

Startup Training Coach Entrepreneur 103

Startup Professionals Musings

FEBRUARY 4, 2018

There is more and more evidence that a more human-centered or heart-centered leadership yields the best results with your team and with customers in the long run. Demand for coaching, counseling, and discipline training is high. Top team members rarely quit the company. Customer relationships culture is slipping.

Training 55

Training Coach Startup Entrepreneur 55

Startup Professionals Musings

MARCH 4, 2013

It extends directly to your customers through dependable products and services. It isn’t a value that only benefits the employer and customers. It makes for a valued worker, who will stay in high demand. Every job relationship must start with the employee giving respect, before demanding it in return.

Startup 106

Startup Guide Organization Mentor 106

Startup Professionals Musings

OCTOBER 7, 2017

We are living in a new generation of business, where customers drive the experience, and highly engaged employees are required to keep up with customer expectations. Their experience as executive coaches and entrepreneurs gives real credibility to their assessment of some new leadership approaches that are required in business today.

Entrepreneur 59

Entrepreneur Customer Custom Coach 59

Startup Professionals Musings

FEBRUARY 4, 2015

According to one study a while back, only 45% of founders plan to exit after stage one, and my guess is that less than half the remainder survive the next stage in their own company. These only come with the proper training, investment in tools, and focus on customer relationships. Optimize the total customer experience.

Startup 108

Startup Sales Metrics Entrepreneur 108

Startup Professionals Musings

SEPTEMBER 13, 2017

According to one study a while back, only 45% of founders plan to exit after stage one, and my guess is that less than half the remainder survive the next stage in their own company. These only come with the proper training, investment in tools, and focus on customer relationships. Optimize the total customer experience.

Startup 56

Startup Sales Metrics Guide 56

Startup Professionals Musings

SEPTEMBER 22, 2019

found in polling more than 700 professionals at companies nationwide, that 58 percent had participated in an office romance, and almost three-quarters of those who’ve had relationships said they’d be willing to engage in another one. in sociology, and is a coach and speaker on work issues and friendship. by Jan Yager, who has a Ph.D.

Startup 94

Startup Course Competition Social Media 94