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7 Business Leadership Traits Persuade Customers Today

Startup Professionals Musings

We are living in a new generation of business, where customers drive the experience, and highly engaged employees are required to keep up with customer expectations. True leaders are tenacious, determined, and self-starting. Of course, these are great, but they don’t happen without enlightened leadership coming first.

Customer 152
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7 Keys To Sustainably Enriching Your Customers’ Lives

Startup Professionals Musings

As I talk to many of you in my role as business advisor, I still often hear the concern for maximum return to the business and stakeholders, more than a passion for sustainably enriching the lives of your customers and team. This applies to your own team, as well as customers. Make every customer experience memorable.

Customer 114
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10 Elements of a Coaching Culture and Why You Need It

Startup Professionals Musings

Every entrepreneur and business person I know wishes he had more time for coaching all the members of his team. I often hear the excuse that coaching takes more time than simply diving in and doing the job for the other person, but is that really true? Exceptional communication is a prerequisite to coaching.

Coach 91
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7 Ways To Keep Your Business Working Like A Startup

Startup Professionals Musings

Instead of sizing up new opportunities and actively courting every new customer, you start worrying about cutting costs, repeatable processes , and overtaking known competitors. As a consultant, I hate to see you lose that startup focus on innovation, change, and customers. How about in your industry?

Startup 154
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8 Elements Of Ownership Thinking And Startup Success

Startup Professionals Musings

Many business leaders today, including Howard Schultz , didn’t start the businesses they are now known for, but worked their way up the corporate ranks with ownership thinking. Rather than a focus on salary and perks, your focus is on customers, revenue, and operations. More new, repeat, and loyal customers means career success.

Startup 111
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7 Ways To Raise Your Visibility As A Business Leader

Startup Professionals Musings

By definition, all of you entrepreneurs are leaders, by taking the initiative to start a new company. Yet I have learned over the years as a startup advisor that all business leaders are not the same. For example, a couple of years ago, Starbucks' CEO Kevin R. Create innovative change from existing resources.

Coach 162
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7 Keys To Scaling A Startup into A Thriving Business

Startup Professionals Musings

As an advisor to many startups today, I still see that most of you entrepreneurs see yourselves as the sole driver of your new solution, and the key driver of your new business. You need them to make a personal commitment to customer service, improved quality, and change to improve the future. Avoid long and never-ending projects.

Startup 147