Startup Professionals Musings

JULY 25, 2020

New product process. It starts with a vision, but benefits quickly from a structured process of idea generation, evaluation, prototyping, customer feedback, and success metrics. Innovative technologies have no value until they are turned into solutions to real customer problems. Training and coaching. Ownership.

Coach 144

Coach Metrics Social Network Competition 144

Startup Professionals Musings

MAY 30, 2022

Early-stage entrepreneurs rightly keep their focus on creating an innovative product or service. Growth is more than simply repackaging existing products, and adding bells and whistles or slick incentives. Switch your attention from product development to sales. Separate marketing from sales for further leverage.

Sales 147

Sales Metrics Guide Startup 147

Startup Professionals Musings

AUGUST 16, 2023

I saw the key ones outlined well in the classic book, “ Creating High Performers ,” by William Dann, a leading coach to experienced CEOs. Your standards for product quality, sales growth, and customer satisfaction must be documented and reviewed prior to results and performance reviews.

Coach 93

Coach Satisfaction Resource Entrepreneur 93

Startup Professionals Musings

JANUARY 23, 2011

All the experts these days are talking about the increasing need for customer focus and maximizing sales. Typically entrepreneurs and even professional sales people think this means more emphasis on the customer selling process, when in fact it means spending more time understanding the customer buying process (view from the customer).

Sales 93

Sales Customer Custom Competition 93

Berkonomics

AUGUST 3, 2023

Some businesses require very little capital and the founder can self-finance the enterprise and retain 100% of its ownership and control from ignition through liquidity event (startup through sale). For those of you who fit that description, nice work. There is a lot to say about retaining control.

Venture Capital 295

Venture Capital Startup Class Invest 295

Startup Professionals Musings

JANUARY 23, 2022

Every business needs repeatable processes to grow and thrive, but modern business processes need the right people to make them efficient and productive. In addition, today’s customers judge a company by perceived people relationships through social media, phone conversations, and sales experiences.

Coach 128

Coach Organization Mentor Startup 128

Startup Professionals Musings

MAY 1, 2022

You can have the best technology, but if customers don’t know you exist, or they don’t know how your technology solves a real problem for them, your startup will fail. How many customers will have any idea what this means to them? I like the guidance from marketing coach David Newman’s classic book “ Do It!

Marketing 141

Marketing Startup Social Media Technical Review 141

Startup Professionals Musings

JANUARY 18, 2023

Customer service has traditionally been focused on the resolution of complaints , primarily after a transaction. My recommendations always include adopting a customer mindset, as well as the following steps: Accept today’s definition of relevant customer support. Treat every customer exceptionally before they complain.

Competition 109

Competition Services Customer Custom 109

Startup Professionals Musings

JULY 4, 2021

The last thing they can afford is to waste any of these, but in my mentoring and coaching activities, I see it happening all too often. Waste in a startup is any activity that burns resources, but creates no value or competitive advantage in the eyes of customers. Bottlenecks to team productivity. Lack of communication.

Startup 161

Startup Resource Training Entrepreneur 161

socalTECH

APRIL 4, 2013

That''s what Los Angeles-based FieldLevel (www.fieldlevel.com) has been working on, making it easier for coaches to network and exchange information on athletes. Brenton Sullivan: What we are is a private social network and platform for coaches to connect with each other, to exchange information on athletes. What is that process?

Coach 252

Coach USC Statistics Startup 252

TechCrunch LA

NOVEMBER 5, 2021

In 2019, the company came out with its first product, Kelp Jerky, which comes in four flavors, and was a product Boyd Myers thought would be a good trial run to help people see ocean-farmed kelp in a new way. We went back to the drawing board during the pandemic on a new product and invented The Kelp Burger.”.

Startup 191

Startup Los Angeles Sample Funding 191

Startup Professionals Musings

DECEMBER 7, 2020

I saw the key ones outlined well in the classic book, “ Creating High Performers ,” by William Dann, a leading coach to experienced CEOs. Your standards for product quality, sales growth, and customer satisfaction must be documented and reviewed prior to results and performance reviews.

Entrepreneur 120

Entrepreneur Coach Satisfaction Resource 120

Startup Professionals Musings

JANUARY 29, 2021

Here are the key reasons that I recommend that aspiring leaders focus on people before process: Customers judge the business by the people quality. Whether it be in person, on the phone, or implied in your marketing, your people and their engagement level is the key driver of customer loyalty, advocacy, and sales growth.

Satisfaction 154

Satisfaction Demand Resource Competition 154

Startup Professionals Musings

JUNE 18, 2023

Any startup coach or business advisor will tell you that, on your way to being a great chef, you don't start your journey by inventing the ultimate entre. If you can’t identify customer interest, it doesn’t matter how good your product is. Don’t be afraid to test your ultimate entree on customers.

Startup 112

Startup Coach Metrics Marketing 112

Startup Professionals Musings

AUGUST 30, 2023

In this context, I was impressed with the insights provided in a new book, “ Stay Sane In An Insane World ,” by peak performance coach Greg Harden. In business, these cover the gamut from vision, creativity, innovation, to sales, financial management, and negotiation. We all have strengths and weaknesses.

Mentor 104

Mentor Startup Coach Satisfaction 104

Both Sides of the Table

SEPTEMBER 13, 2011

They will often run all of the daily reports into them covering off for finance, sales, marketing, biz dev & HR. Many times they also pick up product and tech, too. Often times you find the CEO who really just likes to do product or tech. Similarly I talk to CEOs who can’t do a sales pipeline review with me.

Startup 325

Startup Technical Review Sales Report 325

Both Sides of the Table

JANUARY 6, 2014

The functions of an early-stage board are pretty obvious and well understood: Providing introductions to customers, biz dev partners, recruits, the press, other investors, etc. Over time you start to figure out who you customers are and how to sell to them or how to get them to adopt your products if you’re a consumer-oriented startup.

Startup 325

Startup Sales Technical Review Software Review 325

Startup Professionals Musings

SEPTEMBER 1, 2019

Early-stage entrepreneurs rightly keep their focus on creating an innovative product or service. Growth is more than simply repackaging existing products, and adding bells and whistles or slick incentives. Switch your attention from product development to sales. Separate marketing from sales for further leverage.

Startup 97

Startup Sales Metrics Guide 97

Startup Professionals Musings

NOVEMBER 10, 2021

The result is a loss of trust by your team, increased volatility, and lower productivity by all members of the team. Unfortunately, I often see goal misalignments with teams, such as marketing measured on sales volume, or sales measured on customer retention. Delegate control commensurate with accountability.

Startup 132

Startup Training Metrics Examples 132

Startup Professionals Musings

APRIL 22, 2019

Image via Pexels Every business needs repeatable processes to grow and thrive, but modern business processes need the right people to make them efficient and productive. In addition, today’s customers judge a company by perceived people relationships through social media, phone conversations, and sales experiences.

Coach 94

Coach Organization Mentor Startup 94

Both Sides of the Table

FEBRUARY 16, 2015

In practice it can be a fine line between sparring partner / coach and stepping over the line to brute-force persuasion. Here is where I see this really play out: Product Management. Most CEOs fancy their own product skills and like to weigh in on priorities. CEOs often meddle in products and dev teams hate it.

Startup 150

Startup Sales CTO Coach Course 150

Startup Professionals Musings

MARCH 23, 2022

Becoming a totally connected business leader is a very different challenge from building a product, or defining a good strategy. Team members, as well as customers, like to feel connected and inspired by a worthy non-business objective, such as helping the disadvantaged, saving the environment, or supporting inclusivity.

Mentor 108

Mentor Social Media Coach Customer 108

Startup Professionals Musings

AUGUST 18, 2018

New product process. It starts with a vision, but benefits quickly from a structured process of idea generation, evaluation, prototyping, customer feedback, and success metrics. Innovative technologies have no value until they are turned into solutions to real customer problems. Training and coaching. Ownership.

Entrepreneur 64

Entrepreneur Coach Metrics Competition 64

Startup Professionals Musings

AUGUST 27, 2022

The classic book, “ Hunting in a Farmer's World: Celebrating the Mind of an Entrepreneur ,” by serial entrepreneur and business coach John F. In business, entrepreneurs hunt for new innovative solutions to problems, new ways of beating competitors, new markets, and new customers. They build businesses as their lifestyle, not as a job.

Entrepreneur 124

Entrepreneur Marketing News Slides 124

Startup Professionals Musings

JULY 15, 2020

Many of the entrepreneurs like you that I have met in my role as a business advisor are really product creators versus business creators, convinced that a great product will generate a great business. In most businesses, this means selling something, and proving that your product or service has value.

Metrics 140

Metrics Entrepreneur Coach Satisfaction 140

Startup Professionals Musings

AUGUST 4, 2019

You can have the best technology, but if customers don’t know you exist, or they don’t know how your technology solves a real problem for them, your startup will fail. How many customers will have any idea what this means to them? I like the guidance from marketing coach David Newman’s classic book “ Do It!

Marketing 97

Marketing Entrepreneur Startup Technical Review 97

Startup Professionals Musings

SEPTEMBER 21, 2020

Any startup coach or business advisor will tell you that, on your way to being a great chef, you don't start your journey by inventing the ultimate entre. If you can’t identify customer interest, it doesn’t matter how good your product is. Don’t be afraid to test your ultimate entree on customers.

Startup 156

Startup Coach Metrics Marketing 156

Berkonomics

MAY 16, 2019

Certainly Walmart, Target and others have gotten the attention of their potential customers using price as the primary leader to drive sales. Internet hosting providers, ISPs, are often distinguished by their potential customers by the level of up-time which equates to quality of service, even at incrementally higher hosting cost.

Company 120

Company Companies Pricing Competition 120

Both Sides of the Table

JULY 1, 2010

You’ll get sales information from your VP of Sales, marketing information from your VP Marketing, tech information from your CTO and so on. An obvious example would be in sales. By going on sales calls you pick up directly the feedback of what customers want and also what they’re telling you about competition.

Startup 308

Startup CTO Coach Technical Review CTO Hire 308

socalTECH

MAY 30, 2019

What we saw with CareerArc, was there was already a tremendous amount of investment in the middle of the market, with all of these different services and products that went into taking care of an employee when they were hired until they were let go. You've got to have great sales enablement. That's been very effective.

Content 193

Content Social Network Coach Help 193

Berkonomics

JUNE 8, 2017

Some businesses require very little capital and the founder can self-finance the enterprise and retain 100% of its ownership and control from ignition through liquidity event (startup through sale). For you who fit that description, nice work. There is a lot to say about retaining control. It’s an option, even though an expensive one.

Venture Capital 266

Venture Capital Class Invest Equity 266

Startup Professionals Musings

AUGUST 14, 2016

New product process. It starts with a vision, but benefits quickly from a structured process of idea generation, evaluation, prototyping, customer feedback, and success metrics. Innovative technologies have no value until they are turned into solutions to real customer problems. Training and coaching. Ownership.

Coach 64

Coach Metrics Competition Ideas 64

Startup Professionals Musings

APRIL 24, 2019

Based on my own experience in business over the years, and current coaching efforts, I recommend a focus on the following strategies and attributes: Make your customer the center of everything you do. Customers need to believe that you have their interests at heart. Highlight your credibility by visibility and relationships.

Customer 93

Customer Custom IBM IBM 93

Startup Professionals Musings

APRIL 21, 2017

Every business needs repeatable processes to grow and thrive, but modern business processes need the right people to make them efficient and productive. In addition, today’s customers judge a company by perceived people relationships through social media, phone conversations, and sales experiences.

Entrepreneur 78

Entrepreneur Coach Organization Mentor 78

Both Sides of the Table

JANUARY 22, 2014

VCs should be more of a coach than proscriptively telling you what to do. Of course it is super helpful if a VC can drop you in to important people for business development, recruiting, PR, sales and eventually M&A. I think of VCs as coaches. I call them “ VCs Seagulls.” Connections? EQ and Team Leadership?

Venture Capital 364

Venture Capital Coach Writing SaaS 364

Startup Professionals Musings

FEBRUARY 4, 2015

Early-stage entrepreneurs rightly keep their focus on creating an innovative product or service. Growth is more than simply repackaging existing products, and adding bells and whistles or slick incentives. Switch your attention from product development to sales. Separate marketing from sales for further leverage.

Startup 108

Startup Sales Metrics Entrepreneur 108

Startup Professionals Musings

AUGUST 12, 2015

New product process. It starts with a vision, but benefits quickly from a structured process of idea generation, evaluation, prototyping, customer feedback, and success metrics. Innovative technologies have no value until they are turned into solutions to real customer problems. Training and coaching. Ownership.

Entrepreneur 101

Entrepreneur Startup Coach Metrics 101