Startup Professionals Musings

JANUARY 18, 2023

Customer service has traditionally been focused on the resolution of complaints , primarily after a transaction. My recommendations always include adopting a customer mindset, as well as the following steps: Accept today’s definition of relevant customer support. Treat every customer exceptionally before they complain.

Competition 109

Competition Services Customer Custom 109

Startup Professionals Musings

NOVEMBER 8, 2020

Hopefully, between the two of us, more of you with big business dreams will follow the leads and generate more successful business results: Start by getting your hands dirty. The business world doesn’t thrive with yet another social media or dating site – it’s begging for paradigm shifts in the technology or business model.

Startup 117

Startup Entrepreneur Social Media Coach 117

Startup Professionals Musings

JANUARY 23, 2022

In addition, today’s customers judge a company by perceived people relationships through social media, phone conversations, and sales experiences. As a business advisor and investor in new startups, I see how difficult it is to make any process work, no matter how well designed, if the team is dysfunctional.

Coach 128

Coach Organization Mentor Startup 128

Startup Professionals Musings

NOVEMBER 14, 2020

The best startups give everyone business cards and encourage team members to talk about the business with anyone who should be interested. These might include anyone bringing in a new customer, representing the company in a good social cause, or participating in a video or social media campaign on their own time.

Marketing 130

Marketing Develop Development Startup 130

Startup Professionals Musings

AUGUST 17, 2022

Your challenge is to fully promote your value in contexts like the following: Start with quantifying your results before ideas. Take full advantage of every mentoring and coaching opportunity, and network with peers both inside and outside the company. Make rational and positive contributions on social media.

Tips 121

Tips Social Media Mentor Technical Review 121

Startup Professionals Musings

APRIL 9, 2021

In these days of rapid change, the pandemic, and worldwide competition, you need to make sure your entire team is customer-focused, innovative, and always looking around the corner for the next big thing. Recent articles report that companies where everyone is focused on the big picture can increase their returns by up to 400 percent.

Coach 174

Coach Activity Customer Custom 174

Startup Professionals Musings

AUGUST 4, 2019

You can have the best technology, but if customers don’t know you exist, or they don’t know how your technology solves a real problem for them, your startup will fail. In fact, this article was driven by a startup press release I saw a while back, highlighting a startup’s “geo-fencing technology” as a new basis for discount coupons.

Marketing 97

Marketing Entrepreneur Startup Technical Review 97

Startup Professionals Musings

JULY 8, 2022

Today more than ever, the evidence is clear that business people need to find and communicate a purpose that goes beyond making a profit, in order to ensure customer engagement, as well as your own, and drive results in the marketplace. As you grow, so will your team and customers. Driven to reduce personal hardship and suffering.

Technical Review 143

Technical Review Coach Mentor Customer 143

Startup Professionals Musings

JULY 18, 2020

When I heard a friend and business mentor say, “Your startup won’t fail if you don’t quit,” I realized that every entrepreneur should adopt “never give up” as their mantra. Either could improve the statistic that half of startups fail within the first five years. So why do most startups fail?

Entrepreneur 121

Entrepreneur Startup Statistics Course 121

Startup Professionals Musings

AUGUST 15, 2021

In this age of social media and world-wide Internet, message delivery from business leaders needs to change, just like the message changes from leaders in your personal lives. Either can get you valued and followed, or rejected by your team and your customers. Customers want to be part of your family, not just transactions.

Social Media 174

Social Media Content Coach Customer 174

Startup Professionals Musings

JANUARY 2, 2021

They are quick to claim the credit for things in their domain that work, but also quick to disclaim responsibility for problems that keep popping up. Perhaps you need to do more to be a role model for accountability , and provide more coaching on exactly what it means. Follow up with credit to others and lessons learned.

Training 173

Training Examples Startup Social Media 173

Startup Professionals Musings

JULY 18, 2015

I may be old fashioned, but the term consultant still conjures up an image of a self-proclaimed expert who can make great presentations, generate recommendations and leave you to do the hard work of implementation. Startups need outside experts who can do the work, as well as provide training on what needs to be done.

Services 100

Services Startup Software Review Social Media 100

Startup Professionals Musings

JUNE 19, 2013

You can have the best technology, but if customers don’t know you exist, or they don’t know how your technology solves a real problem for them, your startup will fail. In fact, this article was driven by a startup press release I just saw today, highlighting a startup’s “geo-fencing technology” as a new basis for discount coupons.

Startup 103

Startup Marketing Social Media Technical Review 103

Startup Professionals Musings

SEPTEMBER 3, 2021

Today, with the Internet and social media, if you aren’t visible in a positive way to everyone, including customers, your leadership efforts will be lost. You need to be visible in marketing efforts, viral videos, and interactions with key customer segments. Be self-starting and tenacious on key challenges.

Mentor 145

Mentor IBM IBM Social Media 145

Startup Professionals Musings

JUNE 26, 2022

We all have to communicate and collaborate with other people at work, but most of us start out instinctively trying to maintain an emotional distance from others in the work environment. So recently I started looking for some expert guidance on the pros and cons on this issue. Yet the 2019 Office Romance Survey by Vault, Inc.

Startup 119

Startup Course Competition Social Media 119

Startup Professionals Musings

MAY 10, 2014

When I heard a friend and business mentor say, “Your startup won’t fail if you don’t quit,” I realized that every entrepreneur should adopt “never give up” as their mantra. Either could improve the statistic that most startups fail within the first five years. So why do most startups fail?

Startup 110

Startup Entrepreneur Statistics Course 110

Startup Professionals Musings

APRIL 20, 2022

In my experience, the right team culture is critical to every business and startup success, so every business leader wants to know how to create it. I believe you must start by being a role model for strong personal values and purpose, as well as empathy for others, sustainable energy, and self-awareness.

Product 109

Product Training Customer Custom 109

Startup Professionals Musings

AUGUST 12, 2017

You can have the best technology, but if customers don’t know you exist, or they don’t know how your technology solves a real problem for them, your startup will fail. In fact, this article was driven by a startup press release I saw a while back, highlighting a startup’s “geo-fencing technology” as a new basis for discount coupons.

Tips 75

Tips Marketing Technical Review Startup 75

Startup Professionals Musings

NOVEMBER 16, 2015

The smart ones get some extra support early on critical decisions, and work a bit harder on issues that are common startup killers. Helpers may be cheaper and quicker to find, but they cost you dearly in managing, coaching and error recovery. Don’t wait for the first cash-flow crisis to start talking to investors.

Startup 96

Startup Mentor Entrepreneur Social Media 96

Startup Professionals Musings

DECEMBER 5, 2014

You can have the best technology, but if customers don’t know you exist, or they don’t know how your technology solves a real problem for them, your startup will fail. In fact, this article was driven by a startup press release I saw recently, highlighting a startup’s “geo-fencing technology” as a new basis for discount coupons.

Technical Review 103

Technical Review Tips Marketing Entrepreneur 103

Startup Professionals Musings

APRIL 16, 2022

by Donna Cutting, who is a globally-recognized guru on employee culture and optimizing customer service. In my experience, a healthy team is a prerequisite for a thriving business, innovation to meet market needs, and high customer loyalty. The recent pandemic and remote team members have made the focus on social even more critical.

Technical Review 141

Technical Review Mentor Social Media Customer 141

Startup Professionals Musings

APRIL 22, 2019

In addition, today’s customers judge a company by perceived people relationships through social media, phone conversations, and sales experiences. As a business advisor and investor in new startups, I see how difficult it is to make any process work, no matter how well designed, if the team is dysfunctional.

Coach 94

Coach Organization Mentor Startup 94

Startup Professionals Musings

APRIL 24, 2019

You too can become an influencer through social media, videos and blogs, and people will follow you on what to buy, what causes to support, and who to vote for. I still see too many aspiring business leaders highlighting their technology, product features, and price, more than customer value and usability.

Customer 93

Customer Custom IBM IBM 93

Startup Professionals Musings

MARCH 30, 2022

I’m sure you will agree that not all business leaders are created equal, starting from the CEO on down. Leaders with this “be bold” mindset are willing and able to take radically unique direction-setting actions in the face of today’s pace of change and customer demands. Every business leader needs good “ managing up ” skills.

Template 109

Template Demand Social Media Summary 109

Startup Professionals Musings

NOVEMBER 16, 2018

For example, as a member of an angel investment group, I sometimes do some “due diligence” on promising startups looking for funding. Unfortunately, I often find team members who are not believers, or have a different view of the customer. The result is no deal. Your team is your business, and you can’t sell without them.

Marketing 71

Marketing Tips Technical Review Social Media 71

Startup Professionals Musings

MARCH 2, 2020

in Physics who talks passionately about starting a business producing nuclear powered batteries. In addition, creating a business requires leading and interacting with other people, including partners, investors, and customers. You must also learn from your customers. For example, I have a friend with a Ph.D.

Ideas 126

Ideas Writing Examples Outsource 126

Startup Professionals Musings

MARCH 23, 2022

Even in today’s remote environments, you can use video sessions, social media, and email to keep up with team efforts informally and share updates, both positive and negative. This created a connection with both his team and customers. You really need their insights and customer interaction feedback.

Mentor 108

Mentor Social Media Coach Customer 108

Startup Professionals Musings

SEPTEMBER 10, 2023

These days, with all the new technology, including smartphones and social media, many are convinced that multi-tasking is the answer. Examples of companies already coaching their teams on these mental strategies include Google, Starbucks, AOL, and more: Mentally be fully present and engaged in the current task.

Email 96

Email Activity Product Social Media 96

Startup Professionals Musings

MARCH 13, 2023

Of course, you should always be available and willing to coach members when requested, or share your experience and skill. In addition, you are doing yourself a favor by creating a trusting team and setting yourself up for loyalty and success down the line. Don’t try to micro-manage every team assignment.

Satisfaction 108

Satisfaction Social Media Coach Training 108

Both Sides of the Table

MAY 4, 2013

The sheer number of relationships I’ve built through being public, transparent and being willing to engage in comments and through social media has enabled me to get to know entrepreneurs even before they launch their next company. start-ups are overvalued. We are judging how well you are coached on stage.

Startup 361

Startup Venture Capital Pricing Technical Review 361

Both Sides of the Table

MAY 4, 2013

The sheer number of relationships I’ve built through being public, transparent and being willing to engage in comments and through social media has enabled me to get to know entrepreneurs even before they launch their next company. start-ups are overvalued. We are judging how well you are coached on stage.

Venture Capital 347

Venture Capital Startup Pricing Invest 347

Startup Professionals Musings

APRIL 21, 2017

In addition, today’s customers judge a company by perceived people relationships through social media, phone conversations, and sales experiences. As a business advisor and investor in new startups, I see how difficult it is to make any process work, no matter how well designed, if the team is dysfunctional.

Entrepreneur 78

Entrepreneur Coach Organization Mentor 78

Startup Professionals Musings

FEBRUARY 8, 2014

The new culture driven by social media is all about forging real connections and building relationships. They start by describing a four-step model for connecting and influencing people in this new culture: Inspire people to great outcomes that they desire. entrepreneur Mark Goulston persuasion startup' Marty Zwilling.

Startup 101

Startup Social Media Entrepreneur Coach 101

Startup Professionals Musings

SEPTEMBER 22, 2019

We all have to communicate and collaborate with other people at work, but most of us start out instinctively trying to maintain an emotional distance from others in the work environment. So recently I started looking for some expert guidance on the pros and cons on this issue. Yet the 2019 Office Romance Survey by Vault, Inc.

Startup 94

Startup Course Competition Social Media 94

Startup Professionals Musings

AUGUST 15, 2018

When I heard a friend and business mentor say, “Your startup won’t fail if you don’t quit,” I realized that every entrepreneur should adopt “never give up” as their mantra. Either could improve the statistic that half of startups fail within the first five years. So why do most startups fail?

Startup 56

Startup Entrepreneur Statistics Course 56

Startup Professionals Musings

DECEMBER 22, 2017

Usually this stage only really starts after an investor has expressed serious interest, or already informally agreed to invest. Others schedule long and exhaustive practice and coaching sessions for everyone on the team, including showcase customers, to make sure that everyone tells the most positive and consistent story.

Invest 59

Invest Startup Doc Slides 59

Startup Professionals Musings

DECEMBER 25, 2020

These holidays, with all the new technology, including smartphones and social media, many are convinced that multi-tasking is the answer. Examples of companies already coaching their teams on these mental strategies include Google, Starbucks, AOL, and more: Mentally be fully present and engaged in the current task.

Email 170

Email Activity Social Media Coach 170