Startup Professionals Musings

JANUARY 2, 2019

Most of you aspiring entrepreneurs have no idea how dramatically your own role has to evolve as you develop a solution, start a business, and expect it to scale into a successful self-managed company. You likely have hired a few helpers, such as an assistant, a social media coordinator, and a bookkeeper. Feel free to join us.

Company 99

Company Companies Technical Review Startup 99

SoCal Tech Calendar

JULY 15, 2009

Tuesday, July 21, 2009 -- Expanding Business with Social Media. Social media is rapidly changing the way companies do business. See [link] (more).

Social Media 100

Social Media Media Case Study Satisfaction 100

Startup Professionals Musings

APRIL 26, 2012

If you are an entrepreneur these days, or trying to grow an existing business, everyone is telling you that you need to use social media. Jim Sterne, who has written six books on Internet advertising, marketing, and customer service, tackled this complex world of social media metrics in his book titled " Social Media Metrics."

Social Media 98

Social Media Metrics Media Startup 98

Startup Professionals Musings

OCTOBER 1, 2021

Everyone seems to espouse extrinsic motivations, such as getting rich, having power, and fulfilling parent dreams, when in fact a focus on satisfying internal interests and desires will likely lead to more success, as well as satisfaction. Satisfaction of doing something great. Do it for meaning. Helping others achieve their goals.

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Startup Satisfaction Entrepreneur Ideas 144

Startup Professionals Musings

SEPTEMBER 16, 2020

Today, in this age of pervasive social media and two-way communication, the focus needs to get beyond demographics into personalities. The total customer experience includes identifying with your company culture, the shopping experience, the customer-facing team and social media interaction, as well as resolution of any transaction glitches.

Customer 158

Customer Custom Social Media Satisfaction 158

Startup Professionals Musings

JUNE 11, 2023

Today, in this age of pervasive social media and two-way communication, the focus needs to get beyond demographics into personalities. The total customer experience includes identifying with your company culture, the shopping experience, the customer-facing team and social media interaction, as well as resolution of any transaction glitches.

Customer 131

Customer Custom Social Media Training 131

Startup Professionals Musings

OCTOBER 29, 2021

Studies have shown that work productivity is related to a happier work culture , and customer satisfaction and loyalty are also dependent on the culture. Here are the key elements I see: Make your company culture virtual. The stigma of a clunky desktop today can easily lower worker engagement and satisfaction.

Satisfaction 108

Satisfaction Outsource Study Platform 108

InfoChachkie

OCTOBER 24, 2011

As Guy Kawasaki pointed out in our recent conversation , “…it is cheaper than ever to start a company. Marketing is free or cheap because of social media. If there was ever a time to start a company, this is it.”. However, a recessionary market also generates a number of Big Dumb Company (BDC) refugees.

Company 257

Company Companies Startup Study 257

Startup Professionals Musings

OCTOBER 6, 2023

Make sure everyone accurately posts their role with your startup on social media profiles, resumes, and references. Use this opportunity to validate their satisfaction and support for your company and your solution. Communicate what is happening and why to everyone. Don’t let the due diligence process be a surprise to the team.

Technical Review 118

Technical Review Startup Satisfaction Invest 118

Startup Professionals Musings

AUGUST 1, 2021

The best part of being an entrepreneur is having the independence to make your own decisions, the flexibility for a better work/life balance, and personal satisfaction from driving change. You have tried all the popular initiatives and quick-fix remedies, including social media, search engine optimization, and content marketing.

Entrepreneur 174

Entrepreneur Search Engine Optimization Satisfaction Social Media 174

Startup Professionals Musings

JULY 13, 2022

I continue to be amazed that more than a quarter of new businesses don’t even have a website , and many more don’t pay attention to social media, or monitor feedback on sites like Yelp. At minimum, that requires a modern website, and visibility on relevant social media sites, likely including Facebook, YouTube, and Twitter.

Technical Review 142

Technical Review Social Media Conference Customer 142

Startup Professionals Musings

MARCH 29, 2021

New generations of customers respond better to the “ participative ” approach, where they get to provide input via social media and the Internet. You should be constantly trying new approaches via social media and online, and asking for feedback and input from influencers and customers.

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Customer Custom Marketing Social Media 168

Startup Professionals Musings

MARCH 13, 2023

Here is my list of eight key strategies and tactics, gleaned from my own observations and feedback, which I believe will define you as a trusted leader, and will result in loyal teams to amplify your business initiatives into long-term success and satisfaction: Share your values and expectations to everyone. The former is acceptable.

Satisfaction 108

Satisfaction Social Media Coach Training 108

TechCrunch LA

OCTOBER 16, 2019

Originally called Dopamine Labs, the company was founded in 2015 to bring some of the same technologies that social media companies like Facebook used to boost engagement to a broader range of applications. Meet the tech company that wants to make you even more addicted to your phone.

Artificial Inteligence 226

Artificial Inteligence Seed Funding Startup Screening 226

Startup Professionals Musings

OCTOBER 23, 2022

a leading researcher on consumer behavior and the impact of digital, reports that decision makers, social media users, and younger demographics are more and more comfortable sharing data in order to close the gap between thought and action. Google scores high for tools, location, and social media data sharing, but not for biometric data.

Social Media 107

Social Media Tool Google Yahoo 107

Startup Professionals Musings

APRIL 2, 2022

This thought leader in new media asserts that every business needs to understand social psychology and rethink their business models, approach, and relationships in order to create unique and memorable experiences for both customers and employees. It’s also how your company supports them in their efforts throughout the relationship.

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Customer Custom Social Media Technical Review 122

Startup Professionals Musings

SEPTEMBER 1, 2023

Michelli, with inspiring stories on how one well-known company, Mercedes-Benz, made the transition and is profiting as a result. You see the exceptions being ridiculed daily in online media – employees getting bonuses despite customer pain and bailouts. I remember the classic book, “ Driven to Delight ,” by Joseph A.

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Customer Custom Startup Competition 106

Startup Professionals Musings

MAY 20, 2022

They know how to communicate what they have to the best advantage, and generate more results and satisfaction for all parties. Espousing and living a higher-level purpose , such as saving the environment or helping the disadvantaged, can also amplify your influence with others, inside the company and outside. Confidence adds leverage.

Satisfaction 116

Satisfaction Social Media Summary Entrepreneur 116

Startup Professionals Musings

DECEMBER 3, 2022

It’s been happening for some time, but business changes, accelerated by the recent pandemic, have highlighted the need for all of us to review our positions, image, and satisfaction at work. These now provide better quality, better paying, and more exciting jobs than big companies. Imagine your best future with digital credentials.

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Social Media Summary Startup Mentor 125

Startup Professionals Musings

SEPTEMBER 25, 2020

Today, customers are looking for real relationships, a memorable shopping experience, and satisfaction of a higher purpose. Other companies, including Ritz-Carlton , now incent their employees to build real relationships with guests, by authorizing them to spend up to $2,000 per guest to solve an individual concern.

Customer 133

Customer Custom Satisfaction Examples 133

Startup Professionals Musings

OCTOBER 11, 2010

If you are an entrepreneur these days, or trying to grow an existing business, everyone is telling you that you need to use social media. Jim Sterne, who has written six books on Internet advertising, marketing, and customer service, tackled this complex world of social media metrics in his recent book titled " Social Media Metrics."

Social Media 84

Social Media Metrics Media Satisfaction 84

Startup Professionals Musings

JULY 7, 2021

I have to point out that the rest of the world looks for you online before visiting your business, finds talk about you on Yelp and social media sites, and what they see can make or break your business. Resist cancelling existing social media accounts. Every reported problem likely means that many similar ones went unreported.

Social Media 144

Social Media Media Summary Satisfaction 144

Startup Professionals Musings

JULY 31, 2022

They may not have noticed the wave of “open businesses,” spawned by the Internet and social media. In fact, Conscious Capitalism companies, for example, historically have outperformed the S&P 500 index by a factor of ten. Set an example by being visibly connected to the people and information you need through social media.

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Organization Social Media Examples Customer 126

Startup Professionals Musings

NOVEMBER 5, 2022

As a business consultant with experience in large companies as well as startups, I often hear about dysfunctional management hierarchies, as well as the value provided by exceptional ones. These authors provide inside details of recent management experiments, as well as historical data from both successful and failed traditional companies.

Outsource 133

Outsource Training Organization Social Media 133

Startup Professionals Musings

NOVEMBER 5, 2021

Here are some tips from a classic book by Harvey Mackay, “ Use Your Head to Get Your Foot in the Door ,” which work even better in a startup than they do in a bigger company: Make yourself indispensable. It pays to be visible in any way that’s positive for the company. Don’t hang out with gloom and doom. Be a builder … and a rebuilder.

Startup 125

Startup Journal Outsource Tips 125

Startup Professionals Musings

DECEMBER 22, 2021

In this age of instant and global communication via social media and the Internet, I see more and more evidence that delighted customers should be your top priority. Business and customer satisfaction data measurements are required, in addition to subjective assessments of team progress, tradeoffs, and investment decisions.

Customer 114

Customer Custom Satisfaction Metrics 114

Startup Professionals Musings

OCTOBER 16, 2022

They couldn’t possibly understand the new social media culture, new technologies, or have the determination to beat their younger counterparts in the market. They include people like Sir Richard Branson , born in 1950, who has founded over 400 companies, and claims to be just getting started. Personnel Manager.

Technical Review 147

Technical Review Software Review Entrepreneur Report 147

Startup Professionals Musings

JANUARY 18, 2023

With the advent of social media, and instant communication via the Internet, that definition has been expanded to include all aspects of the customer experience , from finding you and what they need, to the ease of completing the transaction, as well as all follow-on support. Treat every customer exceptionally before they complain.

Competition 109

Competition Services Customer Custom 109

Startup Professionals Musings

JANUARY 24, 2021

Make sure everyone accurately posts their role with your startup on social media profiles, resumes, and references. Use this opportunity to validate their satisfaction and support for your company and your solution. Communicate what is happening and why to everyone. Don’t let the due diligence process be a surprise to the team.

Technical Review 151

Technical Review Startup Satisfaction Invest 151

Startup Professionals Musings

DECEMBER 13, 2020

Michelli, with inspiring stories on how one well-known company, Mercedes-Benz, made the transition and is profiting as a result. You see the exceptions being ridiculed daily in online media – employees getting bonuses despite customer pain and bailouts. I remember the classic book, “ Driven to Delight ,” by Joseph A.

Customer 168

Customer Custom Services Startup 168

Startup Professionals Musings

JANUARY 26, 2020

a leading researcher on consumer behavior and the impact of digital, reports that decision makers, social media users, and younger demographics are more and more comfortable sharing data in order to close the gap between thought and action. Google scores high for tools, location, and social media data sharing, but not for biometric data.

Social Media 131

Social Media Startup Tool Google 131

Startup Professionals Musings

APRIL 29, 2023

Be accessible on social media, write a blog or articles for industry publications, and participate in conference panels and speaking engagements. Product companies sometimes equate customer satisfaction with customer service, but it’s more than that, especially with services. Be a visible and available expert in your domain.

Startup 111

Startup Training Services Writing 111

Startup Professionals Musings

JANUARY 5, 2020

Customer expectations of a relationship and personalization are stretching every business today, and pervasive use and confidence in social media by customers can override all your image building and marketing messages. Supplement this feedback with more formal modern satisfaction surveys, like the Net Promoter Score.

Customer 133

Customer Custom Social Media Startup 133

Startup Professionals Musings

JULY 29, 2023

The business world doesn’t thrive with yet another social media or dating site – it’s begging for paradigm shifts in the technology or business model. The best entrepreneurs relish the challenges, and get great satisfaction from overcoming and learning from adversity. A business entity has to be created and real resources applied.

Ideas 105

Ideas Startup Entrepreneur Social Media 105

Startup Professionals Musings

DECEMBER 1, 2021

From his experience as a consultant with major brands, and as a Top 50 Keynote Speaker in the World, Simon outlines six key steps in moving your company to this new reality. The evidence is clear that companies that help people in need, and the environment, are paid back in revenue by the rest of us. Practice your agility.

Examples 128

Examples Social Media Summary Satisfaction 128

Startup Professionals Musings

JULY 17, 2021

In an eye-opening Franklin Covey study, respondents indicated that 40 percent of their time was being spent on things that were not important to them or their companies. Turn technology into a productivity engine, rather than a burden, to battle the avalanche of email, texts, and social-media alerts that threaten your productivity.

Framework 153

Framework Product Entrepreneur Social Media 153

Startup Professionals Musings

OCTOBER 26, 2022

With social media and smart phone apps, real product information spreads at astounding speeds. Bureaucracy can appear quickly in startups as well as large companies. Discipline is required to continually track results, return on investment, and customer satisfaction. They don’t realize that business as usual is gone forever.

Technical Review 151

Technical Review Organization Social Media Entrepreneur 151