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What is your biggest error in company planning?

Berkonomics

It is most often missed assumptions about the market, the competition, the speed of adoption, or other critical metrics you’ve researched, or selected, or even just guessed at to create your plan. SAM (Serviceable available market) which is is closer – the market you might be able to reach in your future and service effectively.

Company 156
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8 Tactics To Make Service Your Competitive Advantage

Startup Professionals Musings

Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Young entrepreneurs and startups, in particular, often remain naively unfocused, despite their passion, of what it takes to provide the high-quality service expected. Train and coach continuously.

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53 Questions Developers Should Ask Innovators

TechEmpower

What are your key Startup Metrics ? What are some sites or companies in the same space? What functionality would make your company launch-ready? For customer service? Does it tap into geolocation services provided by the browser or rely on a third-party lookup table? What channels will you use (e.g., Wireframes?

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Image Metrics Spins Off Product Line

socalTECH

Santa Monica-based Image Metrics is announcing today that it is spinning off its FACEWARE product line to a new company, Faceware Technologies Inc. According to the firm, the spinout will enable each of the firms to focus on separate products and services to different markets. Financial details of the spinout were not disclosed.

Metrics 145
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BetterWorks Adds Metrics Dashboard

socalTECH

Santa Monica-based BetterWorks , the employee fringe benefits management service, said late Friday that it has added a new company metrics dashboard to its product. The company said the information will help companies build the best solution for their particular company culture. READ MORE>>.

Metrics 140
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Why Misunderstanding Startup Metrics Can Cost You Your Business

Both Sides of the Table

There has been a lot of public debate over the past several weeks about whether it’s a good thing to be “gross margin positive” or not and commentary always reminds me that some people at startups don’t quite understand financial metrics or even how to think about which ones are healthy. Gross margin positive != LTV is imprecise.

Metrics 150
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OK. Let’s AMPLIFY your three levels of leadership.

Berkonomics

First, visionary leadership: By far the most enjoyable for most of us is visionary leadership – the time we spend thinking ahead, creating new ideas for products or services, focusing on the big picture and how we can change the world with our creation. Visionary leadership is not performed in a vacuum. Email readers, continue here…].

Metrics 293