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6 Due Diligence Concerns Before Outside Contracting

Startup Professionals Musings

If you have a software development background like mine, I’m sure you often get questions about when to outsource, versus building the solution in-house. If your software or your manufacturing process is your “secret sauce,” you need to keep the work in-house. Customer-facing services, like call centers, should rarely be outsourced.

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20 Best Free and Paid Tools for Startups in 2023

Tech.Co

But while competition remains fierce, the advancement and accessibility of smart solutions are making it easy than ever for startups to find their feet. Business tools — from customer relationship management ( CRM ) platforms to accounting software — help to save startups time and money by automating key processes and maximizing efficiency.

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6 Realities To Evaluate Your Outsourcing Alternatives

Startup Professionals Musings

If you have a software development background like mine, I’m sure you often get questions about when to outsource, versus building the solution in-house. If your software or your manufacturing process is your “secret sauce,” you need to keep the work in-house. Customer-facing services, like call centers, should rarely be outsourced.

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5 Tips to Becoming a More Customer Centric Organization

Both Sides of the Table

As organizations we have become more open and I believe this is great for businesses and their customers. We spent time out in the marketplace talking with customers, looking at their solutions, comparing ourselves with our competition and then squirreling ourselves away in our offices designing our next set of features.

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6 Keys to Marketing Customer Experience vs Products

Startup Professionals Musings

Not so long ago, every business assumed that the keys to success were the highest quality product, the best value for the buck, and the best customer service. Now all we hear about is providing the best “customer experience.” You have to hear your customer’s dreams, goals, passions, and aspirations.

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A Bigger Truth About Restaurant Food Delivery

Both Sides of the Table

For starters Uber itself has had to lay off 27% of its workforce due to the pandemic and has been severely impacted financially from the crisis with no immediate respite in sight. Even more likely is eventual technology disruption where drones deliver foods and make it hard for existing car delivery services to compete.

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Eano’s Stella Wu is not your typical construction tech startup founder

TechCrunch LA

As more people spent time at home last year due to the COVID-19 pandemic, the startup saw its contract revenue spike by 5x, Wu says. Eano, she said, offers competitive and transparent pricing so that homeowners aren’t surprised as a remodeling project goes on. Construction tech startups are poised to shake up a $1.3-trillion-dollar