Remove Competition Remove Demand Remove Entrepreneur Remove Services
article thumbnail

8 Tactics To Make Service Your Competitive Advantage

Startup Professionals Musings

Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Young entrepreneurs and startups, in particular, often remain naively unfocused, despite their passion, of what it takes to provide the high-quality service expected.

article thumbnail

Caltech Entrepreneurs Forum - Transportation

SoCal Tech Calendar

Saturday, November 16, 2019 -- Caltech Entrepreneurs Forum - Transportation. Emerging Opportunities in Urban Mobility and the Business Models It Will Enable. The ways that people and products move around cities worldwide are rapidly changing.

CalTech 100
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

8 Keys To Attracting More Talent Than The Competition

Startup Professionals Musings

You need a faster and more flexible on-demand hiring strategy, based on the current gig-economy of remote freelancers, contract personnel, and specialists. That means starting your search through contract services sites, rather than conventional career hiring sites. Focus on a very flat organization, with minimal hierarchy.

article thumbnail

5 Personal Motivation Mindsets Of Born Entrepreneurs

Startup Professionals Musings

As a startup advisor, I see many aspiring entrepreneurs whose primary motivation seems to be to work part time, or get rich quick, or avoid anyone else telling them what to do. Yet, for those with more realistic expectations and the right motivation, the entrepreneur lifestyle can be the dream life you envisioned. Marty Zwilling.

article thumbnail

6 Keys To Enchanting Your Customers With Your Service

Startup Professionals Musings

For new entrepreneurs and startups, I recommend an initial focus on these six steps from the very beginning to set the right culture and save the tremendous cost of a transformation and risky competitive catch-up later: Start with an overriding top-down focus on customer experience. Set the expectation for continuous improvement.

Customer 168
article thumbnail

Why Smart Entrepreneurs Build Plans For Their Startup

Startup Professionals Musings

Most technical entrepreneurs I know demand the discipline of a product specification or plan, and then assume that their great product will drive a great business. Is it any wonder why so few entrepreneurs ever find the professional investors they seek? Opportunity segmentation and competitive environment.

article thumbnail

8 People And Process Talents Every Entrepreneur Needs

Startup Professionals Musings

His focus is on sales, but I see the same skills needed for entrepreneurs. His top eight required skill set elements for sales don’t even mention product skills, and match my view of the right skill set for successful entrepreneurs, with only a few priority changes: Creating and sharing a vision. Negotiating and creating win-win deals.