Both Sides of the Table

JULY 5, 2010

You attend five customer meetings together over a two-week period and after each meeting you replay the results in the office about what it meant. The sales rep that brings back news from the front line that is shared with the office adds to our collective knowledge about customer needs, product design flaws or partnership opportunities.

Technical Advisors 335

Technical Advisors Outsource Development Offshore Startup 335

SoCal Tech Calendar

APRIL 15, 2010

With offshoring, custom solutions became much more cost effective, but at the expense of increased management or sometimes increased project failure risk. There is no impetus to get everything done in-house and not everything is sent offshore for cost savings either.

Outsource Development 100

Outsource Development Outsource Offshore Examples 100

Startup Professionals Musings

AUGUST 8, 2014

Customer-facing services, like call centers, should rarely be outsourced. You cant isolate your customers from language idiosyncrasies and empowerment issues, per reduced customer satisfaction highlighted a while back by the Wall Street Journal. core competency entrepreneur near shoring offshoring outsource startup'

Outsource Development 95

Outsource Development Outsource Offshore Software Review 95

Startup Professionals Musings

OCTOBER 13, 2019

Recognizing this is as much about culture as about language, ensures an understanding of regional motivators, cultural taboos and local customs – so that your solutions are ideally designed and marketed to deliver value that has genuine local relevance. An international brand will command higher prices and additional customer demand.

Marketing 94

Marketing Patents Offshore Startup 94

Berkonomics

DECEMBER 8, 2016

Interestingly, we’ve won a number of deals by being the not–offshore alternative. Most people I know have had extremely bad experiences with offshore development. Most of the time in meetings, potential customers come away with the impression that I really understand their requirements.

Offshore 120

Offshore Examples Software Email 120

Berkonomics

DECEMBER 26, 2013

Interestingly, we’ve won a number of deals by being the not-offshore alternative. Most people I know have had extremely bad experiences with offshore development. Most of the time in meetings, potential customers come away with the impression that I really understand their requirements.

Offshore 189

Offshore Examples Southern California Email 189

Startup Professionals Musings

MAY 11, 2020

Investor due diligence on a startup is not a mysterious black art, but is nothing more than a final integrity check on all aspects of your business model, team, product, customers, and plan. Personal funds imply the most commitment, and offshore funding is most suspect.

Technical Review 124

Technical Review Funding Innocal Offshore 124

socalTECH

MAY 21, 2019

Irvine-based Alorica , a provider of outsource, business process outsourcing and "customer experience" outsourcing, named Colson Hillier as its new Chief Marketing Officer (CMO), the company said on Tuesday. Hillier will lead the company's global marketing and communications efforts, according to the company.

Marketing 113

Marketing Outsource Custom Customer 113

socalTECH

APRIL 27, 2015

We were a little early in that market, doing outsourcing, offshore, and managed crowdsourcing. Our early adopters were really about developing a minimum viable product, and we figured out, obviously, that there were a number of features customers were willing to pay for. We're not an aggregator pushing our face in front of customers.

Cornerstone OnDemand 100

Cornerstone OnDemand Startup Social Media Outsource Development 100

Startup Professionals Musings

APRIL 18, 2015

Recognizing this is as much about culture as about language, ensures an understanding of regional motivators, cultural taboos and local customs – so that your solutions are ideally designed and marketed to deliver value that has genuine local relevance. An international brand will command higher prices and additional customer demand.

Patents 106

Patents Startup Offshore Demand 106

Startup Professionals Musings

AUGUST 28, 2019

These can be as simple as how to handle customer over-payments, or more complex in how to handle the choices every employee may face between conflicting customer and company interests. This is usually an excuse for not developing ethical policies and practices. Business ethics are best left to philosophers and academics.

Software Review 77

Software Review Summary Examples Offshore 77

Startup Professionals Musings

SEPTEMBER 9, 2019

Outsourcing and manufacturing “offshore” have become the norm. Customers today demand products and services personalized or tailored to local needs with embedded quality of life services. Scaling is done first by customer alliances through social media, and later by distributed joint ventures and coopetition.

Entrepreneur 87

Entrepreneur Offshore Technical Review Outsource 87

socalTECH

DECEMBER 11, 2009

Custom Insurance Programs for Technology Companies. Alvand Solutions - Alvand Solutions (www.alvandsolutions.com) provides world-class technology solutions, professional services and technical training with a focus on Offshore Software Development Management and Enterprise Data Protection. The City of Glendale (www.thinkglendale.com).

Southern California 133

Southern California IP Orange County Glendale 133

Startup Professionals Musings

NOVEMBER 8, 2017

Recognizing this is as much about culture as about language, ensures an understanding of regional motivators, cultural taboos and local customs – so that your solutions are ideally designed and marketed to deliver value that has genuine local relevance. An international brand will command higher prices and additional customer demand.

Marketing 54

Marketing Patents Offshore Startup 54

Startup Professionals Musings

NOVEMBER 21, 2013

Recognizing this is as much about culture as about language, ensures an understanding of regional motivators, cultural taboos and local customs – so that your solutions are ideally designed and marketed to deliver value that has genuine local relevance. An international brand will command higher prices and additional customer demand.

Entrepreneur 97

Entrepreneur Patents Startup Offshore 97

Startup Professionals Musings

JANUARY 20, 2016

Customer-facing services, like call centers, should rarely be outsourced. You can’t isolate your customers from language idiosyncrasies and empowerment issues, per reduced customer satisfaction highlighted a while back by the Wall Street Journal. Look at internal services versus external services. Marty Zwilling.

Outsource Development 53

Outsource Development Outsource Software Review Technical Review 53

Startup Professionals Musings

OCTOBER 13, 2012

Recognizing this is as much about culture as about language, ensures an understanding of regional motivators, cultural taboos and local customs – so that your solutions are ideally designed and marketed to deliver value that has genuine local relevance. An international brand will command higher prices and additional customer demand.

Marketing 104

Marketing Startup Patents Offshore 104

Startup Professionals Musings

SEPTEMBER 9, 2017

These can be as simple as how to handle customer over-payments, or more complex in how to handle the choices every employee may face between conflicting customer and company interests. This is usually an excuse for not developing ethical policies and practices. Business ethics are best left to philosophers and academics.

Software Review 66

Software Review Summary Examples Offshore 66

Startup Professionals Musings

JANUARY 28, 2015

These can be as simple as how to handle customer over-payments, or more complex in how to handle the choices every employee may face between conflicting customer and company interests. This is usually an excuse for not developing ethical policies and practices. Business ethics are best left to philosophers and academics.

Startup 99

Startup Software Review Summary Examples 99

Startup Professionals Musings

FEBRUARY 22, 2015

Outsourcing and manufacturing “offshore” have become the norm. Customers today demand products and services personalized or tailored to local needs with embedded quality of life services. Scaling is done first by customer alliances through social media, and later by distributed joint ventures and coopetition.

Startup 102

Startup Entrepreneur Offshore Technical Review 102

Startup Professionals Musings

AUGUST 20, 2011

Recognizing this is as much about culture as about language, ensures an understanding of regional motivators, cultural taboos and local customs – so that your solutions are ideally designed and marketed to deliver value that has genuine local relevance. An international brand will command higher prices and additional customer demand.

Entrepreneur 103

Entrepreneur Patents Offshore Startup 103

Startup Professionals Musings

OCTOBER 28, 2013

These can be as simple as how to handle customer over-payments, or more complex in how to handle the choices every employee may face between conflicting customer and company interests. This is usually an excuse for not developing ethical policies and practices. Business ethics are best left to philosophers and academics.

Software Review 100

Software Review Summary Examples Offshore 100

Startup Professionals Musings

NOVEMBER 24, 2013

Outsourcing and manufacturing “offshore” have become the norm. Customers today demand products and services personalized or tailored to local needs with embedded quality of life services. Scaling is done first by customer alliances through social media, and later by distributed joint ventures and coopetition.

Entrepreneur 105

Entrepreneur Offshore Startup Technical Review 105

Startup Professionals Musings

SEPTEMBER 23, 2017

Outsourcing and manufacturing “offshore” have become the norm. Customers today demand products and services personalized or tailored to local needs with embedded quality of life services. Scaling is done first by customer alliances through social media, and later by distributed joint ventures and coopetition.

Offshore 55

Offshore Technical Review Entrepreneur Outsource 55

Both Sides of the Table

MAY 13, 2013

And they might give a premium if the team has been around a longer period of time, has built some hard-to-build proprietary technology or has some customer traction. Usually the location of the engineers matters great so having offshore engineering makes acquihires unlikely.

Press 357

Press Startup Yahoo Venture Capital 357

Startup Professionals Musings

SEPTEMBER 10, 2014

Investor due diligence on a startup is not a mysterious black art, but is nothing more than a final integrity check on all aspects of your business model, team, product, customers, and plan. Personal funds imply the most commitment, and offshore funding is most suspect.

Technical Review 103

Technical Review Innocal Offshore Entrepreneur 103

Startup Professionals Musings

MARCH 27, 2011

We have heard that there are significant tax advantages in doing business offshore. So, do take time to get to know your partner and their country and its customs. Manufacturing offshore could impact intellectual property. Relationships have to be built one-by-one in each country.

Startup 91

Startup Offshore Patents Outsource Development 91

Inverted Software

JUNE 15, 2018

At Inverted Software we often help our clients manage offshore and onshore development teams. Imagine your customers getting invoices that are off by just a few Dollars or Cents. How would that effect your bottom line? This can be the difference between a winning business and a losing one.

Software Review 51

Software Review Software Development Outsource Development Development Team Review 51

Startup Professionals Musings

JULY 5, 2010

Recognizing this is as much about culture as about language, ensures an understanding of regional motivators, cultural taboos and local customs – so that your solutions are ideally designed and marketed to deliver value that has genuine local relevance. An international brand will command higher prices and additional customer demand.

Startup 89

Startup Patents Offshore Demand 89

Startup Professionals Musings

MARCH 27, 2016

Investor due diligence on a startup is not a mysterious black art, but is nothing more than a final integrity check on all aspects of your business model, team, product, customers, and plan. Personal funds imply the most commitment, and offshore funding is most suspect.

Technical Review 63

Technical Review Innocal Offshore Entrepreneur 63

Startup Professionals Musings

APRIL 4, 2010

Once product software is written, it doesn’t take much effort to deliver it to customers. Software services, on the other hand, involve the creation of software customized for a specific situation, with a relatively low level of leverage and reuse. Tags: startup software outsource offshore business. Product or services.

Outsource Development 51

Outsource Development Outsource Software Offshore 51

Both Sides of the Table

AUGUST 25, 2011

The next generation takes the baton from their patriarch’s achievements and learn how to do better distribution, how to win over large customers, how to scale manufacturing, how to develop a niche market and be known as best-in-class in that niche. But then the world changes. It globalizes. They struggle to maintain cost advantages.

Class 334

Class Writing Web 2.0 Offshore 334

The Quigley Report

FEBRUARY 23, 2008

For instance, a VP of Operations might be bonused on 3 measurements: COGS, product shippments and customer satisfaction results. The next quarter, all of her bonus might be based on opening an offshore development center by a certain date. To that end, the components of the bonus calculation should include no more than 3 variables.

Design 49

Design Offshore Tool Activity 49