Startup Professionals Musings

DECEMBER 21, 2022

As an entrepreneur, it’s never too early to set the culture you need for a thriving business, as well as thriving employees, customers, partners, and vendors. Start with only the very best people, demand excellence, and train them to stay ahead of the pack. Reframe selling as an activity that improves customer’s lives.

Training 127

Training Customer Custom Social Media 127

Startup Professionals Musings

JANUARY 8, 2021

Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Yet the average perception of customer experience has not improved. You have to start with hiring only people who are willing and able to make serious customer service happen.

Startup 154

Startup Training Customer Custom 154

Startup Professionals Musings

DECEMBER 15, 2017

Have you ever noticed that some of your business owner friends get all the bad customers, and yours all seem fairly reasonable? I’m always amazed that, in my role as a business advisor, bad customers somehow seem to gang up on certain businesses. For your business to prosper, don’t associate good service only with high-price products.

Customer 89

Customer Custom Demand Pricing 89

Startup Professionals Musings

APRIL 29, 2022

Most of you business owners I know are looking forward to the day when your product, team and processes begin to mature, and your business growth keeps tilting upward as you scale. No matter how excited your initial customers appear to be, every market has a saturation point on new and repeat sales.

Marketing 110

Marketing Pricing Startup Customer 110

TechEmpower

OCTOBER 9, 2023

Enhancing Front-End Product Search We also developed a front-end search tool that revolutionized the way users search for products. Even if certain categories aren't predefined in the database, users still receive relevant product suggestions. cto , infotech , innovation , product , project , saas

Generative AI 346

Generative AI Artificial Inteligence Tool Knowledge Base 346

socalTECH

AUGUST 6, 2012

Santa Monica-based Demand Media (www.demandmedia.com) has seen its share of ups and downs as one of the highest visibility technology and media companies to come out of Southern California's technology ecosystem in recent years. What is Demand Media doing nowadays? For Legalzoom, it's a very different model.

Demand 240

Demand Media eHow Content 240

Startup Professionals Musings

AUGUST 28, 2022

Employees and customers alike are looking for meaning, not simply employment and commodity prices. Create an environment that unleashes these competencies and trains and pushes them to the fore. Doing good opens the door to a broader customer base. Customer loyalty and trust go up for companies with a purpose culture.

Organization 143

Organization Startup Pricing Customer 143

Startup Professionals Musings

SEPTEMBER 25, 2022

Most entrepreneurs assume that success is dependent on their product expertise, coupled with some knowledge of how to run a business. There is more and more evidence that a more human-centered or heart-centered leadership yields the best results with your team and with customers in the long run.

Training 142

Training Coach Startup Entrepreneur 142

Startup Professionals Musings

MARCH 25, 2022

You may think it’s great that demand exceeds your supply chain, but customers only remember it as a loss of your credibility, and will tell others. Proactive customer communication should be your first recourse, followed by cost and service concessions. Hire the best, and provide necessary training and tools.

Startup 134

Startup Training Tool Demand 134

Startup Professionals Musings

OCTOBER 9, 2020

You need a faster and more flexible on-demand hiring strategy, based on the current gig-economy of remote freelancers, contract personnel, and specialists. Freelancers and consultants have to demonstrate results, without training and mentoring, so they can help you more quickly and probably at a lower total cost.

Competition 168

Competition Startup Demand Training 168

Berkonomics

MARCH 26, 2020

These include ensuring the continued health of the organization, setting the moral compass for your stakeholders, providing for succession by training and documenting, leading the effort in compliance of regulations and safety needs, and … elimination of all possible bottlenecks that impede the efficiency of your organization.

Organization 156

Organization Demand Satisfaction Training 156

TechCrunch LA

APRIL 9, 2020

There could be more demand for electric vehicles post COVID-19 crisis, believes Energica founder Livia Cevolini. The coronavirus pandemic has forced Energica to hit the brakes on production of its battery powered machines that can reach top speeds of 168 mph. . One of those is greater demand for EVs after the pandemic.

Technical Review 277

Technical Review Competition Demand Sales 277

Startup Professionals Musings

FEBRUARY 12, 2022

How good are you and everyone on your team at proactively scanning the environment for opportunities, emerging trends, and customer feedback? This contextual focus is critical to innovation and survival – the right product at the right time. Imbue customer change focus. Increase change agility.

Startup 116

Startup Training Statistics Summary 116

Startup Professionals Musings

APRIL 23, 2022

Then they are surprised to see productivity and creativity take a big dip. It’s what every customer looks for in every transaction. I like how she was able to motivate, train, and reward employees, including the implementation of an incentive program to get every member of the team actively involved in generating new business.

Startup 134

Startup Training Sales Entrepreneur 134

Startup Professionals Musings

OCTOBER 16, 2023

Most aspiring entrepreneurs understand that you can’t build a business if you won’t commit to delivering a product or service, but many are hesitant or refuse to commit to any financial forecasts. Yet every business requires revenue and volumes, as certainly as it requires a product to sell. Calculate investment amounts and timing.

Startup 116

Startup Pricing Sales Statistics 116

Startup Professionals Musings

FEBRUARY 24, 2020

Many entrepreneurs I have mentored make big mistakes in this area, by hiring low-cost friends and family, with minimal skills or training, and expecting them to have the same work ethic , passion, and business knowledge as the founder. Direct customer-facing non-technical roles should be the last ones outsourced. with experience.

Outsource 123

Outsource Startup Technical Review Training 123

Startup Professionals Musings

MARCH 28, 2020

As an entrepreneur, it’s never too early to set the culture you need for a thriving business, as well as thriving employees, customers, partners, and vendors. Start with only the very best people, demand excellence, and train them to stay ahead of the pack. Reframe selling as an activity that improves customer’s lives.

Startup 122

Startup Training Customer Custom 122

Startup Professionals Musings

JANUARY 29, 2021

Every one of you business leaders I know struggles with the competing demands of finding and keeping employees motivated and satisfied, versus building and enforcing a set of repeatable processes that work. Leaders who focus on team communication are also more successful in dealing with partners and customers.

Satisfaction 154

Satisfaction Demand Resource Competition 154

socalTECH

MAY 28, 2015

Los Angeles-based HelloTech (www.hellotech.com) wants to be the service that you refer all of your friends and family to, instead--by offering up low cost, on-demand, in-home technical support. First and foremost, it's an on-demand, in -home technical support service. How does HelloTech work? How is this different from other services?

Demand 100

Demand Technical Support Startup Seed Funding 100

Startup Professionals Musings

JULY 5, 2014

Most entrepreneurs assume that success is dependent on their product expertise, coupled with some knowledge of how to run a business. There is more and more evidence that a more human-centered or heart-centered leadership yields the best results with your team and with customers in the long run.

Demand 92

Demand Entrepreneur Startup Training 92

Startup Professionals Musings

DECEMBER 17, 2022

Initially, all companies sell to customers who are the easiest to reach and most excited about the new product. They steal a share of your market, slow down customer buying decisions, making it harder to close new business, and put the brakes quickly on your exponential growth. An expanding customer base demands better support.

Startup 106

Startup Pricing Cloud Computing Customer 106

Startup Professionals Musings

MAY 30, 2022

Early-stage entrepreneurs rightly keep their focus on creating an innovative product or service. Growth is more than simply repackaging existing products, and adding bells and whistles or slick incentives. Switch your attention from product development to sales. Optimize the total customer experience.

Sales 147

Sales Metrics Guide Startup 147

Startup Professionals Musings

FEBRUARY 9, 2022

In other words, how do you recognize the challenges that really need your leadership , versus the less critical demands that seem to always bubble to the top? Customer feedback in the form of online reviews and poor customer service is often rationalized as unreasonable expectations or one or two crazy individuals.

Coach 120

Coach Satisfaction Customer Custom 120

Startup Professionals Musings

JUNE 21, 2013

Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Yet the average perception of customer experience continues to decline. You have to start with hiring only people who are willing and able to make serious customer service happen.

Customer 92

Customer Custom Startup Services 92

Startup Professionals Musings

JANUARY 23, 2022

Every business needs repeatable processes to grow and thrive, but modern business processes need the right people to make them efficient and productive. In addition, today’s customers judge a company by perceived people relationships through social media, phone conversations, and sales experiences. Of course, some balance is required.

Coach 128

Coach Organization Mentor Startup 128

Startup Professionals Musings

DECEMBER 25, 2015

Today’s customers demand more than a good product; they expect a great customer experience. A few companies are leading the way, including Apple with their iPad and iPhone, offering irresistible stores with friendly experts, elegant packaging, and customer service that never ends.

Design 61

Design Product Customer Custom 61

Startup Professionals Musings

NOVEMBER 10, 2021

He closed stores for a day to update employee racial-bias training. The result is a loss of trust by your team, increased volatility, and lower productivity by all members of the team. If you demand accountability, but expect to make every decision, both of you will fail. Effective communication of your expectations.

Startup 132

Startup Training Metrics Examples 132

Startup Professionals Musings

APRIL 6, 2022

I’m convinced that the reason for the high rate of startup failures , with well over half not lasting five years, is not that the solutions are not innovative, but that the entrepreneur focuses on the product, rather than the business of attracting and managing customers. No one else can do the solution delivery like you can.

Satisfaction 92

Satisfaction Training Customer Custom 92

Startup Professionals Musings

FEBRUARY 12, 2016

Having the best solution is a good start these days, but a solution alone is no longer enough to keep customer attention and loyalty. The most memorable businesses, like Starbucks and Apple, no longer sell products, they sell ‘experiences’ with a product at the center. Tie customer experience to all compensation and recognition.

Customer 56

Customer Custom Startup Competition 56

Startup Professionals Musings

JULY 9, 2022

The next phase of evolution will demand device independence, enabling an uninterrupted computing experience as we move from device to device throughout our daily lives. Every entrepreneur needs to leverage social media for better marketing, requirements, and customer service. Cloud Computing. Infrastructure as a Service (IaaS).

Technology 133

Technology Cloud Computing Social Media Networking 133

Startup Professionals Musings

JUNE 8, 2019

A recent high-profile one, Theranos , the blood-testing company, had no trouble getting customers, but promised more than their technology could deliver, Another, Shyp , an early on-demand delivery platform, blamed their demise on premature scaling. Demand continuous innovation to keep up with change.

Startup 88

Startup Demand Training Customer 88

Startup Professionals Musings

NOVEMBER 23, 2019

Employees and customers alike are looking for meaning, not simply employment and commodity prices. Create an environment that unleashes these competencies and trains and pushes them to the fore. Doing good opens the door to a broader customer base. Customer loyalty and trust go up for companies with a purpose culture.

Organization 128

Organization Startup Pricing Customer 128

Startup Professionals Musings

DECEMBER 27, 2021

The best opportunities are recognized from painful needs, plus a growing population of customers with money to spend. Here are some approaches that both of us recommend to get you started: Take a basic product and make it special (upgrade). Offer a no-frills version of a high-end product (downgrade).

Startup 112

Startup Ideas Examples Entrepreneur 112

Startup Professionals Musings

MAY 1, 2019

Image via Pixabay As a mentor to many small business owners, I always caution them that you can never relax completely, just because your initial solution or product set appears to be getting traction, and the market buzz is positive. Other customers routinely pay late, or only after they receive one or more prompts from you.

Metrics 86

Metrics Startup Training Customer 86

Startup Professionals Musings

DECEMBER 21, 2019

Most entrepreneurs assume that success is dependent on their product expertise, coupled with some knowledge of how to run a business. There is more and more evidence that a more human-centered or heart-centered leadership yields the best results with your team and with customers in the long run.

Training 123

Training Coach Startup Entrepreneur 123

Berkonomics

MARCH 7, 2011

Many companies have made the mistake of using the forecast to plan and executive hiring of new employees so that they could be trained and up to speed when the demand arrives. There are periods in any economy or industry segment when growth seems steady and there are few warning flags ahead.

Training 159

Training Layoffs Demand Resource 159

Startup Professionals Musings

FEBRUARY 5, 2021

Most aspiring entrepreneurs understand that you can’t build a business if you won’t commit to delivering a product or service, but many are hesitant or refuse to commit to any financial forecasts. Yet every business requires revenue and volumes, as certainly as it requires a product to sell. Calculate investment amounts and timing.

Startup 147

Startup Pricing Sales Statistics 147