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53 Questions Developers Should Ask Innovators

TechEmpower

Even when they have talked to multiple developers or development firms, we’re often the first to ask basic questions like “Who are your customers?” ” or “Are you developing for desktop, tablet, mobile, or all three?” Who are the customers? Do you have a custom algorithm or other technology?

Develop 520
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ServiceNow Buys San Diego Specialist in Customer Experience, Design

Xconomy

ServiceNow (NYSE: NOW ), the Santa Clara, CA-based giant that provides cloud-based IT services, is boosting its emphasis on human-centered design with its acquisition of Telepathy , a San Diego specialist in customer experience and design. Financial terms of the deal were not disclosed. ServiceNow likewise emphasized.

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The End of the Web? Don’t Bet on It. Here’s Why

Both Sides of the Table

In it he asserts that the web is dying and in its ashes will see the rise of the “App Internet.” And while the App Internet is currently more powerful than the Mobile Internet it has fundamental flaws. The web is dying and will be replaced by “the App Internet.” Enter the World Wide Web (WWW).

Web 355
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How Modern Companies Have Redefined Customer Support

Startup Professionals Musings

Too many business owners still think of “ customer support ” as an after-sale process to rectify customer problems with completed transactions. With the advent of instant communication and social media, customer service starts at the first hint of interest by you, and never ends for repeat customers.

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5 Common Misconceptions of Web Design: Insights from the Yoga Sutras

From the Venture Trenches

They do not know what they do not know which makes a meaningful conversation with a design agency very challenging. The pride and effort they have placed in building up their business should be reflected through their web presence. And with 20% of traffic coming from smart phones your site has to be mobile friendly.

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Meet Our Startup of the Year Competition Semifinalists: Mobile Therapy

Tech.Co

Climbing the ranks for our Los Angeles, CA region, Mobile Therapy was one of two semifinal winners. If they come out on top, Mobile Therapy can expect prizes and support from Tech Wildcatters, 500Startups, Consumer Electronics Association, Crowdfunder, Techstars, American Airlines, and more! Habra: Practice, practice, practice.

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5 Common Misconceptions of Web Design: Insights from the Yoga Sutras

From the Venture Trenches

They do not know what they do not know which makes a meaningful conversation with a design agency very challenging. The pride and effort they have placed in building up their business should be reflected through their web presence. And with 20% of traffic coming from smart phones your site has to be mobile friendly.