SoCal CTO

MARCH 1, 2010

Startup Killer: the Cost of Customer Acquisition | For Entrepreneurs , February 2, 2010 Looks at the critical equation around customer acquisition cost vs. customer lifetime value similar to what I discussed in Startup Metrics but in more depth. Great stuff. This post looks at the implementation details of HTML 5 video.

Pricing 150

Pricing Acquisition Customer Custom 150

Startup Professionals Musings

DECEMBER 2, 2016

In my role as a business advisor, I often see well-meaning entrepreneurs try to be everything to everyone, which results in many things done poorly, and few totally delighted customers. People are confused by multiple messages, and employees are frustrated trying to personalize customer experiences. Stewart and Patricia O’Connell.

Customer 94

Customer Custom Design Oracle 94

Startup Professionals Musings

JUNE 5, 2019

Too many business owners still think of “ customer support ” as an after-sale process to rectify customer problems with completed transactions. With the advent of instant communication and social media, customer service starts at the first hint of interest by you, and never ends for repeat customers.

Customer 84

Customer Custom Company Companies 84

Tech.Co

MAY 31, 2023

Business tools — from customer relationship management ( CRM ) platforms to accounting software — help to save startups time and money by automating key processes and maximizing efficiency. Lenido Startup tool: Accounting software Price: Free Accounting software doesn't need to come at a premium. Here are a couple of our favorites.

Tool 131

Tool Startup Software Review Technical Review 131

Startup Professionals Musings

JUNE 11, 2023

For decades, efforts to satisfy customers have been built around demographics – capitalizing on race, ethnicity, gender, income, and other attributes. Customer personalities define customer experience, and sets what they love, and what they hate. There is no one set of exceptional experiences that will work for all customers.

Customer 131

Customer Custom Social Media Training 131

Startup Professionals Musings

SEPTEMBER 22, 2023

Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Yet the average perception of customer experience has not improved. You have to start with hiring only people who are willing and able to make serious customer service happen.

Competition 99

Competition Services Startup Training 99

Startup Professionals Musings

OCTOBER 25, 2019

I’m more convinced that technology merely enables disruption, and changing customer interests and needs really causes it. Other companies keep the focus on their customers, and seem to thrive on disruption, much less survive. They make it their top business priority to understand, anticipate, and gratify customers’ needs.

Customer 54

Customer Custom Technical Review Design 54

TechCrunch LA

MARCH 14, 2019

Customers can already place an order for the Tesla Model Y, a mid-sized crossover SUV that won’t go into production until 2020. Tesla CEO Elon Musk unveiled the Model Y on Thursday night at the Tesla Design Studio in Los Angeles. During the presentation, Musk didn’t mention that customers could order the Model Y.

Startup 237

Startup Los Angeles Pricing Design 237

Startup Professionals Musings

SEPTEMBER 9, 2018

In today’s totally interconnected world with its abundance of information, choices, and marketing, how your customers buy has drastically changed. Whether you are an executive, an entrepreneur, a marketer, or a salesperson, it’s time to look beyond how you sell, and focus on how your customers buy.

Customer 94

Customer Custom Social Media Startup 94

Startup Professionals Musings

MAY 23, 2013

One of the toughest decisions for a startup is how to price their product or service. The alternatives range from giving it away for free, to pricing based on costs, to charging what the market will bear (premium pricing). It’s great for customers, but not for startups, unless you have deep pockets. Freemium” model.

Pricing 116

Pricing Product Customer Custom 116

Startup Professionals Musings

OCTOBER 22, 2016

For decades, efforts to satisfy customers have been built around demographics – capitalizing on race, ethnicity, gender, income, and other attributes. Customer personalities define customer experience, and sets what they love, and what they hate. There is no one set of exceptional experiences that will work for all customers.

Customer 97

Customer Custom Social Media Training 97

TechCrunch LA

APRIL 27, 2021

Rowe Price Associates Inc. Historically, legal practice management software was limited to server-based solutions designed for enterprise businesses — not small law firms, Newton said. Clio has more than 150,000 customers across 100 countries. and OMERS Growth Equity. Clio was formed to change that.

Platform 244

Platform Equity SaaS Los Angeles 244

TechCrunch LA

SEPTEMBER 24, 2019

The Canoo designers have departed pretty radically from the traditional designs that other electric vehicle manufacturers have favored going with something that looks more like a VW Microbus than the sport utility vehicle that Byton is aiming for, or Tesla and Fisker’s sportscars and sedans or Rivian’s electric trucks.

Chief Technology Officer 237

Chief Technology Officer Los Angeles Design Outsource Development 237

socalTECH

NOVEMBER 23, 2020

According to MeUndies, the new funding will go to expand product design, production, and distribution, as well as building its online customer community and expansion. The company says it has so far sold 16 million pairs of its underwear.

Equity 113

Equity Los Angeles Pricing Design 113

Startup Professionals Musings

JANUARY 8, 2021

Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Yet the average perception of customer experience has not improved. You have to start with hiring only people who are willing and able to make serious customer service happen.

Startup 154

Startup Training Customer Custom 154

Startup Professionals Musings

JULY 24, 2020

According to studies , the alternative of acquiring new customers still costs you five to seven times more than retaining existing ones. But customers today are fickle, instantly aware of every new alternative, due to the Internet and social media, and not afraid to change. Appeal to all your customer senses all of the time.

Customer 136

Customer Custom Social Media Startup 136

Startup Professionals Musings

APRIL 29, 2023

If your forte is a service, like consulting or web site design, it’s harder to find guidance on what will get you funded, and how you can scale your business. For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. Capture your “secret sauce.”

Startup 111

Startup Training Services Writing 111

Berkonomics

OCTOBER 21, 2021

But how about listing the basics for designing an excellent incentive compensation program? Next, some form of rewards should be designed to be immediate. Finally, and perhaps most difficult to design, there must be protection against workarounds or from employees gaming the system. First, be rule specific.

Design 156

Design Examples Competition Pricing 156

Eric Greenspan

MAY 29, 2010

Using social media to increase your company’s touch and reach with each of your customers may be the most important reason to jump in to this game changing strategy. Social media can help bridge a long standing gap between customers and the companies they trust with their hard earned cash. 40,000) to join me on Facebook.

Social Media 214

Social Media Customer Custom Media 214

TechCrunch LA

AUGUST 30, 2022

Genies is partnering with a handpicked group of creators to design the first set of collections available on the platform, Nigam said. “Creators will be selling their own avatar fashion, and the ones that they’ve customized over the past couple of months. ” Genies CEO and founder Akash Nigam. Image Credits: Genies.

Geni 219

Geni Silver Lake Startup Platform 219

socalTECH

JANUARY 29, 2014

OneRoof said that the APIs will allow service providers to integrate its residential solar into their businesses, helping them to design, sell, and manage solar electric systems. OneRoof said the new API gives access to solar lease pricing, proposal financing, lease fulfillment and solar performance monitoring data. READ MORE>>.

San Diego 153

San Diego Pricing Design Customer 153

TechCrunch LA

APRIL 22, 2019

Blueland’s cleaners — a bathroom cleaner, glass cleaner, and multi-purpose cleaner — are sold as tablets that customers add to the cleaning containers the company provides. That would have been a botox bar that would sell cosmetic treatments to folks who wanted treatments, but didn’t want to pay high prices for them.

Design 161

Design Patents Los Angeles Ideas 161

Startup Professionals Musings

DECEMBER 26, 2010

One of the toughest decisions for a startup is how to price their product or service. The alternatives range from giving it away for free (like Twitter), to pricing based on costs, to charging what the market will bear (premium pricing). It’s great for customers, but not for startups, unless you have deep pockets.

Pricing 98

Pricing Product Startup Competition 98

socalTECH

JUNE 26, 2018

Carlsbad-based satellite Internet provider Viasat has rolled out a new high speed, satellite Internet service targeted at business customers, saying today that it will offer up unlimited, broadband plans specifically designed for businesses. Pricing on the new broadband, satellite Internet service was not announced by Viasat.

Pricing 100

Pricing Design Customer Custom 100

TechCrunch LA

MARCH 2, 2021

But what started in the gaming world quickly spun out as the company slashed prices to $500 per month for its services. “ We were targeted to a small number of very premier customers. The pandemic also helped as artists who were cut off from their audiences began to explore alternative ways to reach fans — and make money.

Tool 315

Tool Commerce .Net Entertainment 315

Startup Professionals Musings

DECEMBER 2, 2022

You can’t succeed in business without an operational model that delivers value to customers at a reasonable price, with an underlying cost that allows you to make a profit. A target market is the group of customers that the startup plans to attract through marketing and sales their product or service. Target market.

Sales 102

Sales Customer Custom Outsource 102

Startup Professionals Musings

AUGUST 3, 2020

If your forte is a service, like consulting or web site design, it’s harder to find guidance on what will get you funded, and how you can scale your business. For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. Capture your “secret sauce.”

Startup 174

Startup Training Services Writing 174

socalTECH

DECEMBER 4, 2019

Amazon Web Services (AWS), the cloud computing service of Amazon, has launched anew Los Angeles zone, which will give local customers and companies much faster access to the AWS cloud.

Los Angeles 100

Los Angeles Cloud Computing Angel Artificial Inteligence 100

Startup Professionals Musings

JUNE 21, 2013

Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Yet the average perception of customer experience continues to decline. You have to start with hiring only people who are willing and able to make serious customer service happen.

Customer 92

Customer Custom Startup Services 92

Startup Professionals Musings

JULY 25, 2021

In a classic book, “ Disruption by Design ,” by the renowned innovation consultant Paul Paetz, I found a list of common patterns and recognizable attributes that I like, called disruption fingerprints. Usually these are low-growth for a reason – a new technology or price point could easily be the trigger to a large opportunity.

Technical Review 157

Technical Review Entrepreneur Marketing Customer 157

TechCrunch LA

JULY 19, 2022

The process for retailers and brands to liquidate excess inventory hasn’t changed very much, if at all, and while some retailers were able to build operational infrastructure to service the off-price channels, it continues to be a constant pain point. She went on to write, “Dee and Josh are the exact right team to tackle it.

Product 191

Product Funding Technical Review Equity 191

Startup Professionals Musings

DECEMBER 27, 2019

My simple answer is that they keep their focus on customers, rather than technology. Jeff Bezos has kept his focus on customers. In my view, every startup in today’s world would do well to adopt a management system with the same key objectives: Start with a customer-obsessed business model.

Marketing 123

Marketing Technical Review Customer Custom 123

TechCrunch LA

NOVEMBER 19, 2019

And the company is hoping to grab more, and different, customers with the Sportback. This is not a two-door car with a fixed roof and a sloping rear, although there are “coupé” elements in the design. The base price of the Sportback is 71,350 ($79,000). The base price of the Sportback is 71,350 ($79,000).

Design 162

Design Los Angeles .Net Course 162

Both Sides of the Table

NOVEMBER 14, 2017

There is nothing more pure than building a product, putting it out in the world and seeing paying customers using your product and in some cases loving it. As companies get this initial customer feedback on their product they start to have to ask harder questions about unit economics: How much does it cost us to acquire a new customer?

Startup 286

Startup Technical Review Customer Custom 286

Startup Professionals Musings

JULY 8, 2022

Today more than ever, the evidence is clear that business people need to find and communicate a purpose that goes beyond making a profit, in order to ensure customer engagement, as well as your own, and drive results in the marketplace. As you grow, so will your team and customers. Driven to reduce personal hardship and suffering.

Technical Review 143

Technical Review Coach Mentor Customer 143

Startup Professionals Musings

NOVEMBER 19, 2022

With today’s interactive social media and the real-time Internet, both customers and employees see inside your company easily, so you can’t hide your real company culture. At the same time relationship perceptions have become the biggest drivers to customer loyalty and employee engagement. Maintain a customer-centric focus.

Organization 119

Organization Social Media Guide Customer 119

Both Sides of the Table

FEBRUARY 28, 2018

If a consumer will pay a fixed price for a product or service then the battle over who gets the margin in any sale is between the person who merchandises a product and the person who manufactures it. Ariel understood her customer?—?the and a differentiated feel in terms of fabric, design, sustainability, etc.

Product 296

Product Course Customer Custom 296