sharing 
InfoChachkie
FEBRUARY 19, 2014
Software as a service (SaaS) is a popular business model because it facilitates the delivery of incremental value to customers, while allowing the vendor to adjust their prices over time. However, such price increases generally occur after new utility has been provided to the customers. Focus on Existing Customers.
Startup Professionals Musings
JANUARY 18, 2023
Customer service has traditionally been focused on the resolution of complaints , primarily after a transaction. My recommendations always include adopting a customer mindset, as well as the following steps: Accept today’s definition of relevant customer support. Treat every customer exceptionally before they complain.
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Startup Professionals Musings
JULY 2, 2021
Investors expect a great return for their risk, so they look for people who can look beyond the technology and their own passion to see a customer need that perhaps even the rest of us haven’t yet envisioned. The payoff will be a heightened personal satisfaction, as well as the resources you need to make it happen.
Startup Professionals Musings
OCTOBER 23, 2022
Neither people nor computers can really help you as a personal assistant unless you are willing to share data about what you like, what you feel, and who and what’s important to you. In addition, consumers have traditionally been reluctant to share personal information with any non-human entity, fearing some misuse or privacy invasion.
InfoChachkie
JUNE 2, 2014
The result of her efforts is an online service that allows brides to select their bridesmaids'' gowns, within a broad range of colors, styles and price points. The gowns are then dry cleaned and readied for the next customer, in the spirit of the emerging sharing economy in which goods are communally used multiple times.
TechCrunch LA
SEPTEMBER 21, 2019
A traveler pays Sun Country one fixed price to get them from the bus pick-up point to their final destination. We don’t know much about the company’s plans, but we wouldn’t be too surprised to see the home-sharing decacorn pursue a direct listing. HappyOrNot nabs $25M for its customer satisfaction terminals .
InfoChachkie
MARCH 16, 2016
However, they clearly have a long term impact on the customer’s overall satisfaction and thus their propensity to purchase additional products in the future. When Expercity (creator of GoToMeeting, acquired by Citrix) was competing with Webex in the early days of screen sharing, Webex did something brilliant. Share and Enjoy.
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