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How To Make Freemium Customers Generate Revenue For Your Startup

InfoChachkie

In the summer of 1999, Expertcity (creator of GoToMyPC and GoToMeeting, acquired by Citrix) released a free service called BuddyHelp. In the spirit of the “land grab” mentality of the day, we emphasized usage of our screen sharing technology with no thought applied to how we would convert such users into paying customers.

Customer 162
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HelloTech Powers New Service For Altice

socalTECH

Los Angeles-based HelloTech , the startup providing in-home, technical support and related services, is powering a new in-home installation and service offering from broadband communications and video service provider Altice, the two said this morning.

Services 124
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CrowdStrike Launches New Services Offering

socalTECH

Irvine-based cybersecurity software developer CrowdStrike said Monday that it has rolled out a new set of customer support and services options, to support the deployment of its CrowdStrike Falcon software. Pricing on its new services offerings were not announced. READ MORE>>.

Services 113
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Make It Work Swizzles Pricing

socalTECH

Santa Barbara-based Make It Work , the on site technical support and computer repair service headed by Eric Greenspan, said Monday that it has switched its services to a new fixed-price, per-service model. The firm also will offer specific service add-ons like application installs and other help at $35.

Pricing 159
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CyberDefender Open New LA Call Center

socalTECH

CyberDefender said its center is currently handling as many as 40,000 calls per week, for sales, technical support, and customer service. The firm said it expects the center to be able to accommodate over 600 agents at full capacity. CyberDefender had announced the expansion of its headquarters back in August.

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Make It Work Launches Membership Program

socalTECH

Santa Barbara-based Make It Work , the in-home technical support and services firm headed by Eric Greenspan, told its customers Monday that it has launched a brand new, membership program called MIW Digital Advantage. READ MORE>>.

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Media Temple Launches New WordPress Hosting Option

socalTECH

Los Angeles-based Media Temple has launched a new, WordPress hosting offering, which it says specifically provides "white glove" around the clock service and monitoring. The new plans are being aimed at enterprise customers. READ MORE>>.

Media 133