socalTECH

OCTOBER 11, 2018

The company--led by longtime cloud and hosting services veteran Simon Anderson--offers up managed services and consulting for cloud platforms like Amazon Web Services (AWS) and Microsoft Azure.

Services 133

Services SaaS Los Angeles Education 133

Startup Professionals Musings

FEBRUARY 4, 2023

Businesses see this as the Holy Grail for finally being able to predict who, where, and when customers will buy their existing solutions, and what their future solutions must look like to be attractive. For example, Google’s Ngram service has already datafied over 5.2 quintillion bytes a day.

Custom 115

Custom Customer Social Media Research 115

Startup Professionals Musings

FEBRUARY 17, 2020

Selling services has always been about relationships, but the challenges of building relationships with services clients have exploded. In addition, as every business becomes instantly global via the Internet, it’s virtually impossible for you to touch every customer personally. Relationships are a function of customer culture.

Services 128

Services Social Media Technical Review Media 128

socalTECH

OCTOBER 15, 2019

Irvine-based AutoGravity , which offers up purchasing and financing tools for auto dealers and consumers, has launched its very own, subscription-based, "flexible car usage" service it is calling Turn , the company said today. The company says that vehicles are delivered directly to a customer's door, with returns also a very simple process.

Services 113

Services Orange County Southern California Santa Monica 113

socalTECH

JANUARY 24, 2019

Los Angeles-based Plankk , a developer of custom apps for the fitness and exercise industry, said it has launched a brand new, live- and on-demand streaming service for fitness enthusiasts. The new service costs $14.99 The service is available on iOS, Android and the web, with other platforms on the company's roadmap.

Services 113

Services Class Demand Coach 113

socalTECH

MAY 14, 2013

Los Angeles-based content delivery network provider NetDNA is powering a web performance optimization service for WordPress blog owners this morning. netdna wordpress optimization maxcdn service software blog' Financial impact of the deal were not disclosed. READ MORE>>.

Services 185

Services Blogging Web Sites 185

socalTECH

OCTOBER 15, 2014

Aliso Viejo-based H3 Financial Services , a developer of web-based software for managing consumer finance and billing for the dental and veterinary market, has scored a Series A investment. H3 Financial Services is led by Joe Simrell. financing dental veterinary credit billing saas software services financial'

Services 147

Services Funding SaaS Equity 147

Startup Professionals Musings

JUNE 6, 2012

Customer service has always been reactionary, meaning someone to wake up and answer website email requests. That’s just not sufficient to hold today’s fickle, less loyal, and ready to jump customer. Self-service technologies, social media, and smart phones have created a new set of expectations for high-tech consumers today.

Customer 97

Customer Custom Services Startup 97

Startup Professionals Musings

JUNE 5, 2019

Too many business owners still think of “ customer support ” as an after-sale process to rectify customer problems with completed transactions. With the advent of instant communication and social media, customer service starts at the first hint of interest by you, and never ends for repeat customers.

Customer 84

Customer Custom Company Companies 84

Startup Professionals Musings

JULY 20, 2020

Contrary to popular opinion, viral marketing has not eliminated the need for old-fashioned lead generation to bring customers to a startup. Display ads on mobile devices, including video and audio, also offer a new opportunity to reach target customers. Display advertising. Email marketing. Trade shows.

Customer 146

Customer Custom Marketing Startup 146

socalTECH

OCTOBER 16, 2013

Los Angeles-based DoubleBeam , a provider of payment technology, including mobile check- and credit card capture technologies, has signed up a new customer in the rental payments area. YapStone''s service lets users make electronic payments via the web, text message, phone, or via app.

Services 164

Services Mobile Web Los Angeles 164

socalTECH

MAY 18, 2018

A major, security leak by a Southern California company, which revealed the location of every single mobile phone customer in the United States to within a couple of hundred feet, was exposed on Thursday --raising questions to how cell phone users data is being used and sold by mobile carriers. The service was taken offline yesterday.

Mobile 100

Mobile Customer Custom Southern California 100

socalTECH

SEPTEMBER 30, 2014

Vonjour (www.vonjour.com), a Los Angeles startup, has developed a cloud-based customer support and phone system which, in addition to handling all of a company''s usual enterprise phone needs--also lets employers harness employee smartphones to deal with customer support issues, make calls, and interact with customers directly from a mobile app.

Customer 133

Customer Custom Startup Mobile 133

Startup Professionals Musings

MAY 15, 2013

Customer service has always been reactionary, meaning someone has to wake up and answer website email requests. That’s just not savvy enough to hold today’s fickle, less loyal, and ready to jump customer. This exemplary customer service is just savvy marketing. Self-service needs to have escape hatches.

Customer 89

Customer Custom Services High Tech 89

socalTECH

MARCH 24, 2011

Los Angeles-based QR code startup ShareSquare is announcing today that it has opened up its QR code service to the public, and also outlined its pricing plans and tiers. ShareSquare has been in private beta for the last three months. ShareSquare has been in private beta for the last three months. The startup is headed by Matthias Galica.

Services 167

Services Web Mobile Los Angeles 167

Startup Professionals Musings

DECEMBER 3, 2021

Smart potential customers only visit and buy from credible and memorable websites. No name, picture, address, or business history only convinces customers that you are hiding, located in an un-trustable country, or don’t have a clue. Follow-up for customer satisfaction. Put yourself on the site. People buy from people.

Web 117

Web Search Engine Optimization eBook Advertising 117

socalTECH

NOVEMBER 15, 2012

If you're a web publisher, or even a brand developing your own outreach to customers through a newsletter or microsite, how do you efficiently gather and curate all of the news and information out there? It's all about what is happening on the realtime web. Is this a subscription or do these publishers buy software?

Web 237

Web Newsletter Content Startup 237

Both Sides of the Table

DECEMBER 19, 2011

In it he asserts that the web is dying and in its ashes will see the rise of the “App Internet.” The web is dying and will be replaced by “the App Internet.” Social media will be pervasive in the enterprise and is primarily driving by customer interactions. Enter the World Wide Web (WWW).

Web 355

Web HTML Mobile Social Network 355

socalTECH

AUGUST 22, 2012

The firm said its new Launch by Local product is aimed at small and medium-sized businesses, and helps customers with digital marketing. The product includes web hosting, social media, mobile, content creation, website creation, SEO, and other services for those businesses. The new tool will start at $249 per month for SMBs.

Marketing 169

Marketing Services SEO Social Media 169

socalTECH

JANUARY 29, 2013

DreamHost , the Los Angeles-based web hosting and cloud services provider, said Tuesday that it has debuted its DreamObjects public cloud storage service into general availability, aiming the service at application storage, Web site backup, content storage, disaster recovery, as well as personal backups.

Services 159

Services S3 Web Los Angeles 159

socalTECH

JUNE 18, 2013

Media Temple , the web hosting provider headed by Demian Sellfors, is already well known for its customer service and premium hosting services. However, the firm is looking to further differentiate itself in a crowded hosting market through its services. READ MORE>>. media temple managed hosting hostingcon'

Media 153

Media Services LAMP Tool 153

Startup Professionals Musings

APRIL 29, 2023

If your forte is a service, like consulting or web site design, it’s harder to find guidance on what will get you funded, and how you can scale your business. With services, scaling the business often implies cloning yourself, since you are the intellectual property and the competitive advantage. Capture your “secret sauce.”

Startup 111

Startup Training Services Writing 111

Startup Professionals Musings

SEPTEMBER 2, 2018

If your forte is a service, like consulting or web site design, it’s harder to find guidance on what will get you funded, and how you can scale your business. With services, scaling the business often implies cloning yourself, since you are the intellectual property and the competitive advantage. Capture your “secret sauce.”

Services 72

Services Startup Training Writing 72

Startup Professionals Musings

NOVEMBER 18, 2022

Selling services has always been about relationships, but the challenges of building relationships with services clients have exploded. In addition, as every business becomes instantly global via the Internet, it’s virtually impossible for you to touch every customer personally. Relationships are a function of customer culture.

Social Media 98

Social Media Technical Review Media Services 98

socalTECH

MAY 2, 2011

San Diego-based Sony Online Entertainment , the developer of massively multiplayer online games, has provided details of the intrusion on the firm's systems, saying that hackers may have stolen its customer information. The revelation follows last week's hacking of Sony's PlayStation Network and other services.

Entertainment 145

Entertainment Customer Custom San Diego 145

socalTECH

JANUARY 15, 2021

Los Angeles-based web hosting and WordPress services provider DreamHost and small business lending service Lendio said on Thursday that the two are partnered to provide Paycheck Protection Program (PPP) application guidance to Dreamhost customers.

Web 113

Web Los Angeles Customer Custom 113

socalTECH

JUNE 26, 2012

Customers of Los Angeles-based content delivery network provider EdgeCast are set to automatically have their content delivered faster today, after EdgeCast announced it had integrated Google PageSpeed , Google's page optimization algorithms, directly into its service.

Google 133

Google Services Content Networking 133

socalTECH

NOVEMBER 14, 2019

Los Angeles-based location data provider Factual said Wednesday evening that it has made its Places data available in the AWS Data Exchange, a new service rolled out by Amazon Web Services (AWS) to allow its customers access to third party data via the cloud.

Examples 133

Examples Web Los Angeles Services 133

socalTECH

AUGUST 11, 2021

Culver City-based Replicated, a startup that provides commercial and open source tools to streamline distribution and management of third party applications into enterprises, says it has linked in with the Amazon Web Services (AWS) Partner Network (APN) Global Startup Program. Replicated is led by co-founder and CEO Grant Miller.

Culver City 113

Culver City Web Tool Networking 113

socalTECH

SEPTEMBER 28, 2021

Irvine-based cloud computing services provider Caylent has raised $16M in a growth equity investment round, the company said on Monday. The company offers up "container orchestration" software, which is used to deploy software into clouds, such as Amazon Web Services (AWS). Caylent is led by CEO JP La Torre.

Cloud Computing 113

Cloud Computing Equity Demand Web 113

Startup Professionals Musings

AUGUST 3, 2020

If your forte is a service, like consulting or web site design, it’s harder to find guidance on what will get you funded, and how you can scale your business. With services, scaling the business often implies cloning yourself, since you are the intellectual property and the competitive advantage. Capture your “secret sauce.”

Startup 174

Startup Training Services Writing 174

TechCrunch LA

DECEMBER 1, 2020

The company launched two smaller appliances for its Outpost service , which originally brought AWS as a managed service and appliance right into its customers’ existing data centers in the form of a large rack. Because of this, AWS focused on cloud services over hybrid capabilities early on.

Google 241

Google Los Angeles Services Mobile 241

socalTECH

MARCH 23, 2020

Long Beach-based Momentum IoT , a provider of fleet telematics services, says it has partnered with Skyboss , a management software provider for field service companies. According to the two, they will integrate their platforms, allowing their customers to streamline their field services management processes.

Long Beach 113

Long Beach Web Platform Services 113

socalTECH

APRIL 19, 2010

Pasadena-based Central Desktop , the online project management firm headed by Isaac Garcia, has added new web-based file folders to its suite of offerings, the company announced today. READ MORE>>.

Web 124

Web SaaS Pasadena Sites 124

socalTECH

MARCH 22, 2011

Los Angeles-based EdgeCast , the content delivery network firm headed by James Segil, and fellow Los Angeles web hosting provider Media Temple , run by Demien Sellfors, are announcing today they are launching a new content delivery network offering for Media Temple's customers. Financial details of the deal were not disclosed.

El Segundo 145

El Segundo Media Services Content 145

socalTECH

MAY 22, 2019

Santa Monica-based customer relationship management (CRM) software developer Nimble said on Wednesday that it has migrated its customer relationship software to Microsoft Azure.

Santa Monica 113

Santa Monica Software Development Web Customer 113

Startup Professionals Musings

MARCH 4, 2010

I deal often with early-stage startups, and many of these don’t have any customers yet (but wish they did), so it’s not surprising they don’t have a formal customer service program in place. More disturbingly, others do have customers, but the customer service program consists of informal haphazard problem resolution efforts.

Customer 85

Customer Custom Services Training 85