Startup Professionals Musings

JUNE 21, 2013

Young entrepreneurs and startups, in particular, often remain naively unfocused, despite their passion, of what it takes to provide the high-quality service expected. It’s a tough job, and inexperienced entrepreneurs just don’t know where to start, and how to do it. Know your customers intimately. Involve, empower, and inspire.

Customer 92

Customer Custom Startup Services 92

Startup Professionals Musings

MAY 10, 2019

Image via Pixabay After a frustrating meeting with a small business client recently who didn’t “have time” for social media, I was surprised to find evidence on the Internet that up to one quarter of small business owners are still hesitant to invest time, money, and effort into a social media strategy.

Social Media 99

Social Media Media Tool Startup 99

Startup Professionals Musings

JANUARY 10, 2018

We have all heard how messages change, when passed up or down the line, even without any politics or personal agendas. Market changes happen rapidly and regularly these days, requiring a realignment of skills, processes, and approaches to keep up. You need to hear first-hand what is working well, and what is not delighting customers.

Startup 62

Startup Organization Customer Custom 62

Startup Professionals Musings

JULY 22, 2016

Moonshots are simply efforts that demand breakthroughs that are not possible within business-as-usual practices. In reality, that’s the definition of a successful startup these days, so every aspiring entrepreneur should take note, as well as every existing corporate executive. A dream is not enough.

Startup 56

Startup Metrics Entrepreneur Resource 56

Startup Professionals Musings

DECEMBER 27, 2019

Every new business dreams of growing from a startup to a global market leader in a few years, like Amazon.com, but that goal is elusive. In my view, every startup in today’s world would do well to adopt a management system with the same key objectives: Start with a customer-obsessed business model.

Marketing 123

Marketing Technical Review Customer Custom 123

Tech Zulu Event

MAY 10, 2011

The message was clear, beware of false prophets when dealing with your young and budding startup. This particular evening, we attended the LeanLA meet-up located at Coloft, a swank professional co-op/work space in the heart of Santa Monica, known as the epicenter of the LA startup scene. Metrics-Guided. Lean Approach.

Startup 86

Startup Santa Monica Los Angeles Custom Development 86

InfoChachkie

JUNE 2, 2014

We keep our eye on a handful of metrics, but we’re focused on customer satisfaction. Greathouse : You have clearly come up with a compelling business model. We will be moving into other categories based on customer demand. Thousands of bridesmaids signed up before our site was even live. Share and Enjoy.

Design 208

Design Customer Custom Satisfaction 208

Startup Professionals Musings

JANUARY 6, 2021

Ongoing momentum requires a move to mainstream, or even late adopters, who demand simplicity in your base function. It’s important to define your growth strategy, document it, communicate it to your team, and align metrics and employee rewards to target goals. Your long-term success and satisfaction depends on it.

Technical Review 160

Technical Review Technical Advisors Startup Mentor 160

Startup Professionals Musings

FEBRUARY 22, 2011

Even though I have seen many startups succeed, and many that failed, I still struggle with what really makes the difference. Here is a summary of seven maxims that I excerpted from their e-book, which you can use in your startup and every entrepreneurial initiative: Work as a trusted customer advisor. But what does that really mean?

Startup 93

Startup Organization Customer Custom 93

Startup Professionals Musings

MAY 1, 2012

Here is a summary of seven maxims that I excerpted from their e-book, which you can use in your startup and every entrepreneurial initiative: Work as a trusted customer advisor. As a result, they garner high customer satisfaction rates. They demand real measurements that help them run the business. Leadership is distributed.

Customer 89

Customer Custom Organization Summary 89

Startup Professionals Musings

FEBRUARY 17, 2010

Here is a summary of seven maxims that I excerpted from their e-book, which you can use in your startup and every entrepreneurial initiative: Work as a trusted customer advisor. As a result, they garner high customer satisfaction rates. They demand real measurements that help them run the business. Leadership is distributed.

Organization 89

Organization Customer Custom Summary 89