Using Social Media To Deal With Customer Trolls
InfoChachkie
APRIL 29, 2013
Hopefully your significant other won''t tell you that your customer responses sound like text generated by a foreign call center agent,cut and pasted from an email template. Pander, Don''t Preach - When addressing complaints via social media, your intended audience is not the person who feels they were wronged. Share and Enjoy.
Let's personalize your content