Remove Events Remove Metrics Remove Satisfaction
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Your Customer Success Team Is Focusing On The Wrong Definition Of Success

InfoChachkie

My venture firm, Rincon Venture Partners recently teamed with Jason Lemkin, Founder of SaaStr , to host the first SaaStrX event. The Most Important Metric. Near the conclusion of our discussion, I asked each CEO to name any non-obvious metrics by which they guide their businesses. Such metrics will obviously differ.

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7 Key Entrepreneur Habits Highlight Execution Ability

Startup Professionals Musings

Sets goals and milestones, with metrics to track progress. They define metrics for each goal, and diligently track themselves against these metrics. Affirming and rewarding team members for key actions creates more momentum, commitment, and satisfaction. Publicly reward team members for business results.

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6 Ways To Test Your New Venture Sustainability Early

Startup Professionals Musings

Proof of any business model starts with a finished product or solution, sold to a new customer for full price, with high satisfaction for the value received. Of course, that has be a repeatable event, with enough revenue to sustain the business. No matter how good your cause, it takes real money to sustain a business.

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7 Ways For Businesses To Work Less And Enjoy It More

Startup Professionals Musings

Instead of counting and working more hours, I believe there are better ways to improve your productivity, as well as employee satisfaction, in growing your business: Create relevant result targets for all key employees. In business vernacular, targets are usually called metrics. Provide incentives to focus everyone on real results.

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6 Keys To A Winning Business Model For Your Customers

Startup Professionals Musings

Proof of any business model starts with a finished product or solution, sold to a new customer for full price, with high satisfaction for the value received. Of course, that has be a repeatable event, with enough revenue to sustain the business. No matter how good your cause, it takes real money to sustain a business.

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6 Keys To Proving A Viable Startup Business Model

Startup Professionals Musings

Proof of any business model starts with a finished product or solution, sold to a new customer for full price, with high satisfaction for the value received. Of course, that has be a repeatable event, with enough revenue to sustain the business. No matter how good your cause, it takes real money to sustain a business.

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5 Tips For Startups To Win With Social Media

Startup Professionals Musings

Many soon find that what you do in a personal context doesn’t necessarily translate to your business, and measuring business value is quite different from measuring personal satisfaction. Your plan should include a well-designed web site, events, press releases, and search engine marketing (SEM). Don’t forget the metrics and analytics.