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Identifying Pain in the First Step in a Sales Process – Here’s How

Both Sides of the Table

In my first enterprise software company we developed a methodology for sales that we called PUCCKA. Having a methodology instead of just going on random sales visits helped force a bit of rigor and honesty amongst team members about how well or not we thought we were doing. The best sales meetings are discussions.

Sales 367
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Spolsky on Software on Both Sides of The Table

Both Sides of the Table

Sometime around 2003/04 my technology team turned me on to “Spolsky on Software&# a periodic newsletter served up blog style from Joel Spolsky of FogCreek Software, a maker of bug-tracking software. Blogs weren’t popularized yet so it was an oddity for me to read the founder of a software company spewing out advice.

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Embrace Losing – It Will Make You Stronger

Both Sides of the Table

Write things down. Looong Appendix (only for those interested in reading another story about losing a sale & key lessons): A personal story of losing a sale that haunted me for years. We helped the write out their requirements for a system. I later learned one of my biggest lesson in sales. Be gracious.

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Embrace Losing – It Will Make You Stronger

Both Sides of the Table

Write things down. Looong Appendix (only for those interested in reading another story about losing a sale & key lessons): A personal story of losing a sale that haunted me for years. We helped the write out their requirements for a system. I later learned one of my biggest lesson in sales. Be gracious.

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Should Startups Focus on Profitability or Not?

Both Sides of the Table

I find it amusing when a journalist writes an article about a prominent startup (either privately held or preparing for an IPO) and decries that, “They’re not even profitable!” The most obvious way to explain this is with sales people. “COGS” represents the amount that each sale costs you. .

Startup 418
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Burn the bridges behind.

Berkonomics

I had to be successful at my new software company. My sales tax payments were due in the next few days, and I didn’t have the money. But I did have an appointment, a sales opportunity the next morning. In an hour I received a phone call from the friend who was in the office where I was due later that morning.

Startup 204
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How GoToMyPC Kicked pcAnywhere’s A$$

InfoChachkie

I hesitate to write about design, as I have never considered myself to be a "color or font" person. Like most legacy software solutions, 15-years after its release, Symantec''s pcAnywhere had become bloated with features most users never accessed. However, for many online startups, form should drive the design process.

Symantec 227