Both Sides of the Table

DECEMBER 7, 2014

I spend a lot of time with startups and thus hear many companies talk about their approach to sales and their interactions with customers. Given customers & sales are the lifeblood of any organization you’d imagine everybody would respect their customers. Contrast that with a VC conversation I had. You can’t.

Customer 341

Customer Custom Venture Capital Software Review 341

socalTECH

FEBRUARY 26, 2013

TrueCar--which offers up automotive pricing information and automotive configuration and quoting software--said the sales came from more than 5,500 dealer partners. TrueCar had announced it 500,000th vehicle in March of 2012.

Truecar 174

Truecar Sales Software Review Pricing 174

socalTECH

SEPTEMBER 20, 2017

Santa Barbara-based TrackStreet , a provider of internet brand protection and analytics software, said today that it has named Ryan Erickson as Vice President of Sales. Erickson was most recently Vice President of Sales for Teva North America, a division of Deckers Brands, and also has served at Timberland, Rockport and Reebok.

Sales 124

Sales Santa Barbara Software Review Technical Review 124

TechEmpower

MARCH 4, 2024

Key Functions with High Impact Generative AI is revolutionizing sales by enabling dynamic pricing and personalized customer interactions, boosting conversion rates and customer satisfaction. Post-sale, AI analyzes customer data to improve service and loyalty, making it a cornerstone of modern sales methodologies.

Generative AI 297

Generative AI TechEmpower CTO Hire Outsource Development 297

socalTECH

JUNE 8, 2011

We actually built that about a year and a half ago, and are bringing that back due to overwhelming demand. In April of 2010, we put up Dealcurent.com, and we started indexing number one on Google for daily deals software. We had our contest software, ArtisticHub, driving some revenue. How do clients license your software?

Platform 263

Platform Training Software Review Advertising 263

socalTECH

JANUARY 23, 2020

San Diego-based artificial intelligence software developer Brain Corp says it is saw "record sales and revenue growth" in 2019, on strong retailer demand for autonomous, mobile robots. The company said its software is now used on approximately 10,000 robots. READ MORE>>.

Artificial Inteligence 113

Artificial Inteligence Sales Software Review San Diego 113

Both Sides of the Table

DECEMBER 27, 2011

The most obvious way to explain this is with sales people. If you hire 6 sales reps in January at $120,000 / year salary then you’ve taken on an extra $60,000 per month in costs yet these sales people might not close new business for 4-6 months. “COGS” represents the amount that each sale costs you. .

Startup 418

Startup Venture Capital Sales Technical Review 418

Both Sides of the Table

JANUARY 6, 2014

Reviewing financial & operational performance. By now you have many smart people around your board but probably people who don’t totally understand the nuances of your employees, customers, sales reps, marketing messages, technology challenges, competitors and strategic choices. how to build an initial sales organization.

Startup 325

Startup Sales Technical Review Software Review 325

socalTECH

FEBRUARY 8, 2012

Santa Monica-based Cornerstone OnDemand , the developer of software-as-a-service for talent management, learning, and human resources management, said today that it has promoted three of its executives. The company said the promotions come due to recent growth and expansion at the company. READ MORE>>.

Cornerstone OnDemand 157

Cornerstone OnDemand Santa Monica Software Review Resource 157

socalTECH

NOVEMBER 9, 2012

OpenX is profitable, and its ad serving software dominant among online publishers. positions on its site, ranging from software, sales, marketing, to finance. range of software products, and which has offices in Calabasas and Santa Barbara. Deploying software in the cloud? The company recently reported record.

Technical Review 279

Technical Review Companies Company Southern California 279

socalTECH

MAY 14, 2010

Los Angeles-based CyberDefender , the developer of anti-spyware and anti-virus software headed by Gary Guseinov, reported its results Thursday afternoon, saying that its revenues jumped to $9.5M The company also reported gross sales of $11.8M, up from $6.2M Tags: cyberdefender antivirus antispyware software earnings.

Software Review 140

Software Review Report Sales Los Angeles 140

socalTECH

DECEMBER 17, 2008

Aliso Viejo-based Buy.com is continuing to report good sales this holiday season, saying today that it has seen its revenues grow over 40 percent for the first 15 days of December, compared with 2007. Buy.com also reported that average customer orders are up by over 20 percent due to bigger purchases. READ MORE>>

Sales 100

Sales Software Review Report Sites 100

Both Sides of the Table

NOVEMBER 25, 2010

Looong Appendix (only for those interested in reading another story about losing a sale & key lessons): A personal story of losing a sale that haunted me for years. I was working hand-in-hand with my close friend and associate Stuart Lander who was running our UK office and with one of our local sales reps.

Outsource Development 333

Outsource Development Software Review Technical Review News 333

Berkonomics

FEBRUARY 27, 2014

I had to be successful at my new software company. My sales tax payments were due in the next few days, and I didn’t have the money. But I did have an appointment, a sales opportunity the next morning. In an hour I received a phone call from the friend who was in the office where I was due later that morning.

Startup 204

Startup Software Review UCLA Sales 204

Berkonomics

JANUARY 3, 2013

Even though that reduced short term earnings, lease revenues over time far outweighed any combination of sale and maintenance revenues, and Xerox grew into a major company based upon its innovation and its recurring revenues. Email readers, continue here.] Think of the portion of fixed overhead covered by recurring revenues.

Outsource Development 197

Outsource Development Software Review Sales Demand 197

Both Sides of the Table

FEBRUARY 26, 2012

Your IT Reviewer. They’ve had years of business-unit managers buying software solutions they didn’t need and that eventually become shelfware. Your business unit buyer isn’t used to negotiating software and if you won over the IT team with your prowess then you’re feeling pretty good.

Development Team Review 293

Development Team Review Software Review Pricing Startup 293

Both Sides of the Table

NOVEMBER 1, 2009

Our sales guys were on the front line and heard what they needed to win deals. He decided that our largest customers would be involved in the setting of our priority lists (we did some of this internally in the early years but we saw it mostly as a sales process). The Outside In organization had a one-way flow.

Organization 280

Organization Customer Custom Tips 280

Both Sides of the Table

NOVEMBER 25, 2010

Looong Appendix (only for those interested in reading another story about losing a sale & key lessons): A personal story of losing a sale that haunted me for years. I was working hand-in-hand with my close friend and associate Stuart Lander who was running our UK office and with one of our local sales reps.

Outsource Development 328

Outsource Development Software Review Technical Review News 328

Both Sides of the Table

NOVEMBER 19, 2009

I spent nearly a decade building software for large companies and then advising companies on the same. Your head of sales thinks she should fire somebody. You’re sales person is getting blocked by the CTO who says she shouldn’t go above him but the CTO isn’t approving the deal. What lovely charts!

Entrepreneur 414

Entrepreneur Technical Review Slides CTO Coach 414

InfoChachkie

MAY 5, 2014

Introduced in 1986, Symantec''s pcAnywhere was the dominant remote access software solution at the time of GoToMyPC''s release, with a market share of, “76 percent of the retail remote control market" according to PC Data''s 1999 Retail Share report. Clearly, a rabid focus on form without regard to function is an assured path to failure.

Symantec 227

Symantec Technical Review Software Review Design 227

socalTECH

AUGUST 13, 2012

Carlsbad-based MaintenanceNet , the developer of sales channel management and service agreement renewal software, reported that it's expanding Down Under today. The firm said it has signed a new, value added distributor in Australia, Westcon Group Australia, who will offer its product to its resellers for free. READ MORE>>.

Outsource Development 124

Outsource Development Software Review Sales Software 124

InfoChachkie

JULY 7, 2016

Note: I invest almost exclusively in b-to-b software companies. Sales Mode – Demos intrinsically cause Founders to launch into sales mode. In contrast, we value entrepreneurs' time and thus our diligence generally includes introducing them to potential customers and partners. Don’t Demo Me Bro.

Venture Capital 176

Venture Capital Product Software Review Technical Review 176

TechCrunch LA

APRIL 12, 2018

Battery isn’t the only marquee investor to find value in ServiceTitan’s business developing software managing day labor. And as Battery Ventures investor Sanjiv Kalevar noted in a blog post last year , the opportunity for software companies serving blue-collar workers is huge.

Glendale 271

Glendale Los Angeles Startup Technical Review 271

Both Sides of the Table

MAY 15, 2013

And a natural sales person. I worked in both before leaving to work in a software company at 17. I had a business class seat due to status of flying a lot and my family was in economy. I’ve sat through so many meetings where sales reps didn’t ask for the order. Even today. She was a hustler. And a ball buster.

Sales 416

Sales Class Training Technical Review 416

InfoChachkie

NOVEMBER 18, 2013

Instead, I worked at a small software startup where I reported directly to the Founder and CEO. The Founder was kind enough to mentor me for several years, allowing me to experience all the roles involved in running a software company, including: sales, marketing, support and product development. I certainly did.

Mentor 263

Mentor Startup Technical Review Software Review 263

socalTECH

MAY 8, 2019

Playa Vista-based point-of-sale equipment and software provider Appetize says that its recent move to offer up "self-service" kiosks to its customers, has resulted in its customers seeing more spending and demand.

Services 133

Services Software Review Technical Review Demand 133

socalTECH

AUGUST 27, 2014

The company said the growth comes due to record sales and customer growth at the company. tigertext messaging secure health system growth hipaa compliance enterprise software texting hospital lifescience' TigerText said five of the top ten, for-profit U.S. READ MORE>>.

Software Review 138

Software Review Santa Monica Platform Report 138

Startup Professionals Musings

APRIL 17, 2022

Very few entrepreneurs have the range of skills and experience to be the solution creator as well as business creator, or operational as well as sales leader. If both of you are experts at software development, even though one loves design and the other loves coding, that still won’t get the marketing done.

Software Review 154

Software Review CTO Hire Outsource Development Startup 154

Inverted Software

JUNE 15, 2018

At Inverted Software we often help our clients manage offshore and onshore development teams. Our proprietary processes and unique experience helps us evaluate and correct software development practices that have proven inefficient and instill practices that insure productivity and success. Developers love to experiment.

Software Review 51

Software Review Software Development Outsource Development Development Team Review 51

InfoChachkie

FEBRUARY 19, 2014

Software as a service (SaaS) is a popular business model because it facilitates the delivery of incremental value to customers, while allowing the vendor to adjust their prices over time. For most companies, existing customers are the most economical and lucrative source of incremental sales. 1% - 3% of the additional sales).

SaaS 215

SaaS Pricing Sales Customer 215

socalTECH

JULY 8, 2013

Michael Lum: We were all semi-independently looking at mobile, due to the growth projection and potential there. Instead, our software looks at each impression, and our bidding technology decides which impression to buy. Is that due to your prior experience in this market? We have many years of display advertising experience.

Advertising 253

Advertising Mobile OpenX Software Review 253

Both Sides of the Table

JANUARY 28, 2012

They are more likely to be the “bottom end of the sales funnel” or in other words close to “point of purchase.” I have talked with people in the industry who tell me that mobile movie sites convert ticket sales much higher than desktop websites. Try writing long reviews of a restaurant.

Web 334

Web Mobile Startup Software Review 334

socalTECH

JULY 31, 2013

We also operate the network software than runs and manages the entire network layer, from access point to end point. It''s very resistant to interference, due to the way the technology was designed. I''ve been on the software side, and numbers here are much larger than software. We have Renaissance making our chips.

Technical Review 213

Technical Review Software Review Networking Technology 213

socalTECH

JULY 21, 2020

Datto , a developer of cloud-based software for the managed service provider (MSP) market--which just opened up a new office in Irvine--said that it has acquired Gluh Pty Ltd , an Australian company which develops software that allows MSPs to simplify procurement of IT products and services.

Software Review 113

Software Review Equity Acquisition Software 113

socalTECH

JANUARY 16, 2013

Robison reports that the company now has over 400 employees, spread across seven building in a Carpinteria campus, in addition to a web development branch in Calabasas, and sales offices in the UK and Australia. The business saw a dramatic growth when--due to the downturn of the dot com crash--the company started to post its video online.

Funding 178

Funding Santa Barbara ReachLocal Southern California 178

Tech.Co

MAY 31, 2023

Business tools — from customer relationship management ( CRM ) platforms to accounting software — help to save startups time and money by automating key processes and maximizing efficiency. Lenido Startup tool: Accounting software Price: Free Accounting software doesn't need to come at a premium. While Hide.me From its 4.3-inch

Tool 115

Tool Startup Software Review Technical Review 115

Both Sides of the Table

SEPTEMBER 10, 2009

An external consultant helping the procurement team overturned the decision and got the company to select a small software company owned by the consultancy. 5 years or so later I still revisit that sales campaign and relive many of the steps. In every sales campaign of any substance (e.g. That is, until I lost.

Startup 247

Startup Venture Capital Blogging Writing 247